[Bug 1366432] Re: [Dell Latitude E6400] System crashes after opening laptop from suspend

2014-10-05 Thread Kristen French
I can't use a later kernel version, because none of the kernels that fix the problem are part of the LTS Trusty Tahr release. I think this bug is still valid, and needs to be resolved in a LTS update. However, I'm not sure that I can do anything about that at this time. -- You received this bug

[Bug 1366432] Re: [Dell Latitude E6400] System crashes after opening laptop from suspend

2014-10-05 Thread Kristen French
The latest testing I have done is to reinstall Edubuntu: DistroRelease: Ubuntu 14.04 Package: linux-image-3.13.0-32-generic 3.13.0-32.57 [modified: boot/vmlinuz-3.13.0-32-generic] Then, instead of using the default GUI, Unity, I installed the Gnome Fallback which comes with the package. Use of

[Bug 1366432] Re: [Dell Latitude E6400] System crashes after opening laptop from suspend

2014-09-28 Thread Kristen French
** Tags removed: kernel-fixed-upstream-3.17-rc4 ** Tags added: kernel-fixed-upstream-3.17-rc1 ** Changed in: linux (Ubuntu) Status: Incomplete => Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.

[Bug 1366432] Re: [Dell Latitude E6400] System crashes after opening laptop from suspend

2014-09-28 Thread Kristen French
I have narrowed down the fix to somewhere between 3.16.0-0316 and 3.17.0.0317-rc1. With 3.17.0.0317-rc1: manual suspend recovers properly closing lid suspend recovers properly laptop does not crash when docking -- You received this bug notification because you are a member of Ubuntu Bugs, which

Re: [Bug 1366432] Re: [Dell Latitude E6400] System crashes after opening laptop from suspend

2014-09-10 Thread Kristen French
I think I can do this...it will probably take a few days, as there is a lot going on right now. But if it will help, I would like to try. Kristen French, Ph.D. frenc...@gmail.com 843-478-3736 On Tue, Sep 9, 2014 at 6:30 AM, Christopher M. Penalver < christopher.m.penal...@gmail.com>

[Bug 1366432] Re: [Dell Latitude E6400] System crashes after opening laptop from suspend

2014-09-08 Thread Kristen French
kernel-fixed-upstream-3.17-rc4-lowlatency (current version installed for testing, confirmed by uname -a) Bug appears to be fixed. Recovery from suspend is working correctly and quickly, whether initiated by the pull-down menu or by closing the lid. Thank you for your patience through this proce

Re: [Bug 1366432] Re: [Dell Latitude E6400] System crashes after opening laptop from suspend

2014-09-08 Thread Kristen French
Okay, I found that folder using the URL above, but what file(s) do I use to test the kernel? Kristen French, PhD On Sep 8, 2014 9:36 PM, "Christopher M. Penalver" < christopher.m.penal...@gmail.com> wrote: > Kristen French, the latest mainline kernel is http://kernel.ubuntu

[Bug 1366432] Re: [Dell Latitude E6400] System crashes after opening laptop from suspend

2014-09-08 Thread Kristen French
** Tags added: kernel-bug-exists-upstream kernel-bug-exists- upstream-3.16.0-031600 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1366432 Title: [Dell Latitude E6400] System crashes after opening la

[Bug 1366432] Re: [Dell Latitude E6400] System crashes after opening laptop from suspend

2014-09-08 Thread Kristen French
Mainline kernel install did not fix the problem. Perhaps it made it worse. kernel-bug-exists-upstream kernel-bug-exists-upstream-mainline/v3.16-utopic/linux-image-3.16.0-031600-lowlatency_3.16.0-031600.201408031935_amd64.deb please excuse errors...my first time attempting this reporting. recove

[Bug 1366432] Re: [Dell Latitude E6400] System crashes after opening laptop from suspend

2014-09-07 Thread Kristen French
more behavior information: giving suspend a longer time to recover results in: 1) login screen briefly is replaced by a page of script--about a second, so there is no time to read any of it; one time this was about 4 lines, another time it was a full screen of text lines, another time there appe

[Bug 1366432] Re: [Dell Latitude E6400] System crashes after opening laptop from suspend

2014-09-07 Thread Kristen French
I do not see the "latest upstream kernel available" on this page, nor do I see a daily folder. What page am I supposed to be looking at? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1366432 Title:

[Bug 1366432] Re: [Dell Latitude E6400] System crashes after opening laptop from suspend

2014-09-07 Thread Kristen French
I can confirm that putting the laptop into suspend using the pull down menu (rather than closing the lid) also causes the same crash behavior. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1366432 Tit

[Bug 1366432] Re: [Dell Latitude E6400] System crashes after opening laptop from suspend

2014-09-07 Thread Kristen French
I performed the bios update. Using the command: sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date resulted in this output: A34 06/04/2013 The BIOS update did not resolve the problem. ** Changed in: linux (Ubuntu) Status: Incomplete => Confirmed -- You received t

[Bug 1054732] Re: 1366432

2014-09-06 Thread Kristen French
** Summary changed: - [LENOVO 4298R86] suspend/resume failure + 1366432 ** Summary changed: - 1366432 + Bug #1054732 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1054732 Title: Bug #1054732 To

[Bug 1366432] [NEW] system crash after opening laptop from suspend

2014-09-06 Thread Kristen French
Public bug reported: Fresh install of edubuntu 14.04 LTS on a laptop Dell latitude E6400; rather than allowing the user to log back in, the laptop crashes after closing and opening the lid. Shows a login screen as if the computer is locked, but the keyboard does not respond. Mouse pad allo

[Bug 1366330] Re: [FUJITSU SIEMENS AMILO Xi 3650] suspend/resume failure

2014-09-06 Thread Kristen French
I believe I am having the same or similar issue. Running Edubuntu (ubuntu 14.04 LTS) on a Dell Latitude E6400 laptop. Symptoms: if lid is closed, causing the computer to go into suspend (according to the settings), it will crash when the lid is opened again. The screen comes up, but the keyboard