Public bug reported: Recently my external USB drive enclosure stops working after a bit of IO activity (copy jobs etc.). This wasn't the case not too long ago. I use this enclosure as an archive backup and plug it every month or so.
Import to note that this issue is/was being tracked here: https://bugzilla.kernel.org/show_bug.cgi?id=202541 and a few patches have been suggested. I have a dell XPS 7590 laptop and according to comment 195 patch in comment # 176 fixes the issue. $ uname -a Linux kambuntu 5.11.0-25-generic #27~20.04.1-Ubuntu SMP Tue Jul 13 17:41:23 UTC 2021 x86_64 x86_64 x86_64 GNU/Linux $ dmesg -T [Sun Aug 15 10:47:19 2021] usb 2-2: new SuperSpeed Gen 1 USB device number 10 using xhci_hcd [Sun Aug 15 10:47:19 2021] usb 2-2: New USB device found, idVendor=152d, idProduct=0539, bcdDevice= 1.00 [Sun Aug 15 10:47:19 2021] usb 2-2: New USB device strings: Mfr=1, Product=2, SerialNumber=5 [Sun Aug 15 10:47:19 2021] usb 2-2: Product: USB to ATA/ATAPI Bridge [Sun Aug 15 10:47:19 2021] usb 2-2: Manufacturer: JMicron [Sun Aug 15 10:47:19 2021] usb 2-2: SerialNumber: DCC10435415F [Sun Aug 15 10:47:19 2021] usb-storage 2-2:1.0: USB Mass Storage device detected [Sun Aug 15 10:47:19 2021] usb-storage 2-2:1.0: Quirks match for vid 152d pid 0539: 4000000 [Sun Aug 15 10:47:19 2021] scsi host4: usb-storage 2-2:1.0 [Sun Aug 15 10:47:20 2021] scsi 4:0:0:0: Direct-Access WDC WD30 EFRX-68AX9N0 PQ: 0 ANSI: 5 [Sun Aug 15 10:47:20 2021] scsi 4:0:0:1: Direct-Access WDC WD30 EFRX-68AX9N0 PQ: 0 ANSI: 5 [Sun Aug 15 10:47:20 2021] scsi 4:0:0:2: Direct-Access WDC WD30 EFRX-68AX9N0 PQ: 0 ANSI: 5 [Sun Aug 15 10:47:20 2021] scsi 4:0:0:3: Direct-Access WDC WD30 EFRX-68AX9N0 PQ: 0 ANSI: 5 [Sun Aug 15 10:47:20 2021] sd 4:0:0:0: Attached scsi generic sg1 type 0 [Sun Aug 15 10:47:20 2021] scsi 4:0:0:1: Attached scsi generic sg2 type 0 [Sun Aug 15 10:47:20 2021] sd 4:0:0:0: [sdb] Very big device. Trying to use READ CAPACITY(16). [Sun Aug 15 10:47:20 2021] sd 4:0:0:0: [sdb] 5860533168 512-byte logical blocks: (3.00 TB/2.73 TiB) [Sun Aug 15 10:47:20 2021] sd 4:0:0:2: Attached scsi generic sg3 type 0 [Sun Aug 15 10:47:20 2021] sd 4:0:0:1: [sdc] Very big device. Trying to use READ CAPACITY(16). [Sun Aug 15 10:47:20 2021] sd 4:0:0:3: Attached scsi generic sg4 type 0 [Sun Aug 15 10:47:20 2021] sd 4:0:0:0: [sdb] Write Protect is off [Sun Aug 15 10:47:20 2021] sd 4:0:0:0: [sdb] Mode Sense: 28 00 00 00 [Sun Aug 15 10:47:20 2021] sd 4:0:0:1: [sdc] 5860533168 512-byte logical blocks: (3.00 TB/2.73 TiB) [Sun Aug 15 10:47:20 2021] sd 4:0:0:0: [sdb] No Caching mode page found [Sun Aug 15 10:47:20 2021] sd 4:0:0:0: [sdb] Assuming drive cache: write through [Sun Aug 15 10:47:20 2021] sd 4:0:0:1: [sdc] Write Protect is off [Sun Aug 15 10:47:20 2021] sd 4:0:0:1: [sdc] Mode Sense: 28 00 00 00 [Sun Aug 15 10:47:20 2021] sd 4:0:0:2: [sdd] Very big device. Trying to use READ CAPACITY(16). [Sun Aug 15 10:47:20 2021] sd 4:0:0:1: [sdc] No Caching mode page found [Sun Aug 15 10:47:20 2021] sd 4:0:0:1: [sdc] Assuming drive cache: write through [Sun Aug 15 10:47:20 2021] sd 4:0:0:3: [sde] Very big device. Trying to use READ CAPACITY(16). [Sun Aug 15 10:47:20 2021] sd 4:0:0:3: [sde] 5860533168 512-byte logical blocks: (3.00 TB/2.73 TiB) [Sun Aug 15 10:47:20 2021] sd 4:0:0:3: [sde] Write Protect is off [Sun Aug 15 10:47:20 2021] sd 4:0:0:3: [sde] Mode Sense: 28 00 00 00 [Sun Aug 15 10:47:20 2021] sd 4:0:0:3: [sde] No Caching mode page found [Sun Aug 15 10:47:20 2021] sd 4:0:0:3: [sde] Assuming drive cache: write through [Sun Aug 15 10:47:20 2021] sd 4:0:0:2: [sdd] 5860533168 512-byte logical blocks: (3.00 TB/2.73 TiB) [Sun Aug 15 10:47:20 2021] sd 4:0:0:2: [sdd] Write Protect is off [Sun Aug 15 10:47:20 2021] sd 4:0:0:2: [sdd] Mode Sense: 28 00 00 00 [Sun Aug 15 10:47:20 2021] sd 4:0:0:2: [sdd] No Caching mode page found [Sun Aug 15 10:47:20 2021] sd 4:0:0:2: [sdd] Assuming drive cache: write through [Sun Aug 15 10:47:22 2021] sdc: sdc1 [Sun Aug 15 10:47:22 2021] sde: sde1 [Sun Aug 15 10:47:22 2021] sdb: sdb1 [Sun Aug 15 10:47:22 2021] sdd: sdd1 [Sun Aug 15 10:47:22 2021] sd 4:0:0:1: [sdc] Attached SCSI disk [Sun Aug 15 10:47:22 2021] sd 4:0:0:3: [sde] Attached SCSI disk [Sun Aug 15 10:47:22 2021] sd 4:0:0:0: [sdb] Attached SCSI disk [Sun Aug 15 10:47:22 2021] sd 4:0:0:2: [sdd] Attached SCSI disk [Sun Aug 15 11:00:35 2021] usb 2-2: USB disconnect, device number 10 [Sun Aug 15 11:00:35 2021] xhci_hcd 0000:00:14.0: WARN Set TR Deq Ptr cmd failed due to incorrect slot or ep state. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: ubuntu-release-upgrader-core 1:20.04.36 ProcVersionSignature: Ubuntu 5.11.0-25.27~20.04.1-generic 5.11.22 Uname: Linux 5.11.0-25-generic x86_64 NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair ApportVersion: 2.20.11-0ubuntu27.18 Architecture: amd64 CasperMD5CheckResult: skip CrashDB: ubuntu CurrentDesktop: KDE Date: Sun Aug 15 11:30:57 2021 InstallationDate: Installed on 2021-03-26 (142 days ago) InstallationMedia: Kubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64 (20210209.1) PackageArchitecture: all ProcEnviron: LANGUAGE=en_CA:en PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_CA.UTF-8 SHELL=/bin/bash SourcePackage: ubuntu-release-upgrader Symptom: ubuntu-release-upgrader UpgradeStatus: No upgrade log present (probably fresh install) ** Affects: ubuntu-release-upgrader Importance: Unknown Status: Unknown ** Affects: ubuntu-release-upgrader (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug dist-upgrade focal kernel-bug xhci ** Description changed: - Recently my external USB drive enclosure started to after a bit of IO + Recently my external USB drive enclosure stops working after a bit of IO activity (copy jobs etc.). This wasn't the case not too long ago. I use this enclosure as an archive backup and plug it every month or so. Import to note that this issue is/was being tracked here: https://bugzilla.kernel.org/show_bug.cgi?id=202541 and a few patches have been suggested. I have a dell XPS 7590 laptop and according to comment 195 patch in comment # 176 fixes the issue. $ uname -a Linux kambuntu 5.11.0-25-generic #27~20.04.1-Ubuntu SMP Tue Jul 13 17:41:23 UTC 2021 x86_64 x86_64 x86_64 GNU/Linux $ dmesg -T [Sun Aug 15 10:47:19 2021] usb-storage 2-2:1.0: USB Mass Storage device detected [Sun Aug 15 10:47:19 2021] usb-storage 2-2:1.0: Quirks match for vid 152d pid 0539: 4000000 [Sun Aug 15 10:47:19 2021] scsi host4: usb-storage 2-2:1.0 [Sun Aug 15 10:47:20 2021] scsi 4:0:0:0: Direct-Access WDC WD30 EFRX-68AX9N0 PQ: 0 ANSI: 5 [Sun Aug 15 10:47:20 2021] scsi 4:0:0:1: Direct-Access WDC WD30 EFRX-68AX9N0 PQ: 0 ANSI: 5 [Sun Aug 15 10:47:20 2021] scsi 4:0:0:2: Direct-Access WDC WD30 EFRX-68AX9N0 PQ: 0 ANSI: 5 [Sun Aug 15 10:47:20 2021] scsi 4:0:0:3: Direct-Access WDC WD30 EFRX-68AX9N0 PQ: 0 ANSI: 5 [Sun Aug 15 10:47:20 2021] sd 4:0:0:0: Attached scsi generic sg1 type 0 [Sun Aug 15 10:47:20 2021] scsi 4:0:0:1: Attached scsi generic sg2 type 0 [Sun Aug 15 10:47:20 2021] sd 4:0:0:0: [sdb] Very big device. Trying to use READ CAPACITY(16). [Sun Aug 15 10:47:20 2021] sd 4:0:0:0: [sdb] 5860533168 512-byte logical blocks: (3.00 TB/2.73 TiB) [Sun Aug 15 10:47:20 2021] sd 4:0:0:2: Attached scsi generic sg3 type 0 [Sun Aug 15 10:47:20 2021] sd 4:0:0:1: [sdc] Very big device. Trying to use READ CAPACITY(16). [Sun Aug 15 10:47:20 2021] sd 4:0:0:3: Attached scsi generic sg4 type 0 [Sun Aug 15 10:47:20 2021] sd 4:0:0:0: [sdb] Write Protect is off [Sun Aug 15 10:47:20 2021] sd 4:0:0:0: [sdb] Mode Sense: 28 00 00 00 [Sun Aug 15 10:47:20 2021] sd 4:0:0:1: [sdc] 5860533168 512-byte logical blocks: (3.00 TB/2.73 TiB) [Sun Aug 15 10:47:20 2021] sd 4:0:0:0: [sdb] No Caching mode page found [Sun Aug 15 10:47:20 2021] sd 4:0:0:0: [sdb] Assuming drive cache: write through [Sun Aug 15 10:47:20 2021] sd 4:0:0:1: [sdc] Write Protect is off [Sun Aug 15 10:47:20 2021] sd 4:0:0:1: [sdc] Mode Sense: 28 00 00 00 [Sun Aug 15 10:47:20 2021] sd 4:0:0:2: [sdd] Very big device. Trying to use READ CAPACITY(16). [Sun Aug 15 10:47:20 2021] sd 4:0:0:1: [sdc] No Caching mode page found [Sun Aug 15 10:47:20 2021] sd 4:0:0:1: [sdc] Assuming drive cache: write through [Sun Aug 15 10:47:20 2021] sd 4:0:0:3: [sde] Very big device. Trying to use READ CAPACITY(16). [Sun Aug 15 10:47:20 2021] sd 4:0:0:3: [sde] 5860533168 512-byte logical blocks: (3.00 TB/2.73 TiB) [Sun Aug 15 10:47:20 2021] sd 4:0:0:3: [sde] Write Protect is off [Sun Aug 15 10:47:20 2021] sd 4:0:0:3: [sde] Mode Sense: 28 00 00 00 [Sun Aug 15 10:47:20 2021] sd 4:0:0:3: [sde] No Caching mode page found [Sun Aug 15 10:47:20 2021] sd 4:0:0:3: [sde] Assuming drive cache: write through [Sun Aug 15 10:47:20 2021] sd 4:0:0:2: [sdd] 5860533168 512-byte logical blocks: (3.00 TB/2.73 TiB) [Sun Aug 15 10:47:20 2021] sd 4:0:0:2: [sdd] Write Protect is off [Sun Aug 15 10:47:20 2021] sd 4:0:0:2: [sdd] Mode Sense: 28 00 00 00 [Sun Aug 15 10:47:20 2021] sd 4:0:0:2: [sdd] No Caching mode page found [Sun Aug 15 10:47:20 2021] sd 4:0:0:2: [sdd] Assuming drive cache: write through [Sun Aug 15 10:47:22 2021] sdc: sdc1 [Sun Aug 15 10:47:22 2021] sde: sde1 [Sun Aug 15 10:47:22 2021] sdb: sdb1 [Sun Aug 15 10:47:22 2021] sdd: sdd1 [Sun Aug 15 10:47:22 2021] sd 4:0:0:1: [sdc] Attached SCSI disk [Sun Aug 15 10:47:22 2021] sd 4:0:0:3: [sde] Attached SCSI disk [Sun Aug 15 10:47:22 2021] sd 4:0:0:0: [sdb] Attached SCSI disk [Sun Aug 15 10:47:22 2021] sd 4:0:0:2: [sdd] Attached SCSI disk [Sun Aug 15 11:00:35 2021] usb 2-2: USB disconnect, device number 10 [Sun Aug 15 11:00:35 2021] xhci_hcd 0000:00:14.0: WARN Set TR Deq Ptr cmd failed due to incorrect slot or ep state. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: ubuntu-release-upgrader-core 1:20.04.36 ProcVersionSignature: Ubuntu 5.11.0-25.27~20.04.1-generic 5.11.22 Uname: Linux 5.11.0-25-generic x86_64 NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair ApportVersion: 2.20.11-0ubuntu27.18 Architecture: amd64 CasperMD5CheckResult: skip CrashDB: ubuntu CurrentDesktop: KDE Date: Sun Aug 15 11:30:57 2021 InstallationDate: Installed on 2021-03-26 (142 days ago) InstallationMedia: Kubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64 (20210209.1) PackageArchitecture: all ProcEnviron: - LANGUAGE=en_CA:en - PATH=(custom, no user) - XDG_RUNTIME_DIR=<set> - LANG=en_CA.UTF-8 - SHELL=/bin/bash + LANGUAGE=en_CA:en + PATH=(custom, no user) + XDG_RUNTIME_DIR=<set> + LANG=en_CA.UTF-8 + SHELL=/bin/bash SourcePackage: ubuntu-release-upgrader Symptom: ubuntu-release-upgrader UpgradeStatus: No upgrade log present (probably fresh install) ** Description changed: Recently my external USB drive enclosure stops working after a bit of IO activity (copy jobs etc.). This wasn't the case not too long ago. I use this enclosure as an archive backup and plug it every month or so. Import to note that this issue is/was being tracked here: https://bugzilla.kernel.org/show_bug.cgi?id=202541 and a few patches have been suggested. I have a dell XPS 7590 laptop and according to comment 195 patch in comment # 176 fixes the issue. $ uname -a Linux kambuntu 5.11.0-25-generic #27~20.04.1-Ubuntu SMP Tue Jul 13 17:41:23 UTC 2021 x86_64 x86_64 x86_64 GNU/Linux $ dmesg -T + [Sun Aug 15 10:47:19 2021] usb 2-2: new SuperSpeed Gen 1 USB device number 10 using xhci_hcd + [Sun Aug 15 10:47:19 2021] usb 2-2: New USB device found, idVendor=152d, idProduct=0539, bcdDevice= 1.00 + [Sun Aug 15 10:47:19 2021] usb 2-2: New USB device strings: Mfr=1, Product=2, SerialNumber=5 + [Sun Aug 15 10:47:19 2021] usb 2-2: Product: USB to ATA/ATAPI Bridge + [Sun Aug 15 10:47:19 2021] usb 2-2: Manufacturer: JMicron + [Sun Aug 15 10:47:19 2021] usb 2-2: SerialNumber: DCC10435415F [Sun Aug 15 10:47:19 2021] usb-storage 2-2:1.0: USB Mass Storage device detected [Sun Aug 15 10:47:19 2021] usb-storage 2-2:1.0: Quirks match for vid 152d pid 0539: 4000000 [Sun Aug 15 10:47:19 2021] scsi host4: usb-storage 2-2:1.0 [Sun Aug 15 10:47:20 2021] scsi 4:0:0:0: Direct-Access WDC WD30 EFRX-68AX9N0 PQ: 0 ANSI: 5 [Sun Aug 15 10:47:20 2021] scsi 4:0:0:1: Direct-Access WDC WD30 EFRX-68AX9N0 PQ: 0 ANSI: 5 [Sun Aug 15 10:47:20 2021] scsi 4:0:0:2: Direct-Access WDC WD30 EFRX-68AX9N0 PQ: 0 ANSI: 5 [Sun Aug 15 10:47:20 2021] scsi 4:0:0:3: Direct-Access WDC WD30 EFRX-68AX9N0 PQ: 0 ANSI: 5 [Sun Aug 15 10:47:20 2021] sd 4:0:0:0: Attached scsi generic sg1 type 0 [Sun Aug 15 10:47:20 2021] scsi 4:0:0:1: Attached scsi generic sg2 type 0 [Sun Aug 15 10:47:20 2021] sd 4:0:0:0: [sdb] Very big device. Trying to use READ CAPACITY(16). [Sun Aug 15 10:47:20 2021] sd 4:0:0:0: [sdb] 5860533168 512-byte logical blocks: (3.00 TB/2.73 TiB) [Sun Aug 15 10:47:20 2021] sd 4:0:0:2: Attached scsi generic sg3 type 0 [Sun Aug 15 10:47:20 2021] sd 4:0:0:1: [sdc] Very big device. Trying to use READ CAPACITY(16). [Sun Aug 15 10:47:20 2021] sd 4:0:0:3: Attached scsi generic sg4 type 0 [Sun Aug 15 10:47:20 2021] sd 4:0:0:0: [sdb] Write Protect is off [Sun Aug 15 10:47:20 2021] sd 4:0:0:0: [sdb] Mode Sense: 28 00 00 00 [Sun Aug 15 10:47:20 2021] sd 4:0:0:1: [sdc] 5860533168 512-byte logical blocks: (3.00 TB/2.73 TiB) [Sun Aug 15 10:47:20 2021] sd 4:0:0:0: [sdb] No Caching mode page found [Sun Aug 15 10:47:20 2021] sd 4:0:0:0: [sdb] Assuming drive cache: write through [Sun Aug 15 10:47:20 2021] sd 4:0:0:1: [sdc] Write Protect is off [Sun Aug 15 10:47:20 2021] sd 4:0:0:1: [sdc] Mode Sense: 28 00 00 00 [Sun Aug 15 10:47:20 2021] sd 4:0:0:2: [sdd] Very big device. Trying to use READ CAPACITY(16). [Sun Aug 15 10:47:20 2021] sd 4:0:0:1: [sdc] No Caching mode page found [Sun Aug 15 10:47:20 2021] sd 4:0:0:1: [sdc] Assuming drive cache: write through [Sun Aug 15 10:47:20 2021] sd 4:0:0:3: [sde] Very big device. Trying to use READ CAPACITY(16). [Sun Aug 15 10:47:20 2021] sd 4:0:0:3: [sde] 5860533168 512-byte logical blocks: (3.00 TB/2.73 TiB) [Sun Aug 15 10:47:20 2021] sd 4:0:0:3: [sde] Write Protect is off [Sun Aug 15 10:47:20 2021] sd 4:0:0:3: [sde] Mode Sense: 28 00 00 00 [Sun Aug 15 10:47:20 2021] sd 4:0:0:3: [sde] No Caching mode page found [Sun Aug 15 10:47:20 2021] sd 4:0:0:3: [sde] Assuming drive cache: write through [Sun Aug 15 10:47:20 2021] sd 4:0:0:2: [sdd] 5860533168 512-byte logical blocks: (3.00 TB/2.73 TiB) [Sun Aug 15 10:47:20 2021] sd 4:0:0:2: [sdd] Write Protect is off [Sun Aug 15 10:47:20 2021] sd 4:0:0:2: [sdd] Mode Sense: 28 00 00 00 [Sun Aug 15 10:47:20 2021] sd 4:0:0:2: [sdd] No Caching mode page found [Sun Aug 15 10:47:20 2021] sd 4:0:0:2: [sdd] Assuming drive cache: write through [Sun Aug 15 10:47:22 2021] sdc: sdc1 [Sun Aug 15 10:47:22 2021] sde: sde1 [Sun Aug 15 10:47:22 2021] sdb: sdb1 [Sun Aug 15 10:47:22 2021] sdd: sdd1 [Sun Aug 15 10:47:22 2021] sd 4:0:0:1: [sdc] Attached SCSI disk [Sun Aug 15 10:47:22 2021] sd 4:0:0:3: [sde] Attached SCSI disk [Sun Aug 15 10:47:22 2021] sd 4:0:0:0: [sdb] Attached SCSI disk [Sun Aug 15 10:47:22 2021] sd 4:0:0:2: [sdd] Attached SCSI disk [Sun Aug 15 11:00:35 2021] usb 2-2: USB disconnect, device number 10 [Sun Aug 15 11:00:35 2021] xhci_hcd 0000:00:14.0: WARN Set TR Deq Ptr cmd failed due to incorrect slot or ep state. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: ubuntu-release-upgrader-core 1:20.04.36 ProcVersionSignature: Ubuntu 5.11.0-25.27~20.04.1-generic 5.11.22 Uname: Linux 5.11.0-25-generic x86_64 NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair ApportVersion: 2.20.11-0ubuntu27.18 Architecture: amd64 CasperMD5CheckResult: skip CrashDB: ubuntu CurrentDesktop: KDE Date: Sun Aug 15 11:30:57 2021 InstallationDate: Installed on 2021-03-26 (142 days ago) InstallationMedia: Kubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64 (20210209.1) PackageArchitecture: all ProcEnviron: LANGUAGE=en_CA:en PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_CA.UTF-8 SHELL=/bin/bash SourcePackage: ubuntu-release-upgrader Symptom: ubuntu-release-upgrader UpgradeStatus: No upgrade log present (probably fresh install) ** Bug watch added: Linux Kernel Bug Tracker #202541 https://bugzilla.kernel.org/show_bug.cgi?id=202541 ** Also affects: ubuntu-release-upgrader via https://bugzilla.kernel.org/show_bug.cgi?id=202541 Importance: Unknown Status: Unknown -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1940004 Title: xhci_hcd 0000:00:14.0: WARN Set TR Deq Ptr cmd failed due to incorrect slot or ep state To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu-release-upgrader/+bug/1940004/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
