[Bug 1448533] Re: Packaging bug prevents install of PXC 5.6

2015-05-07 Thread Matt Griffin
Tested version 5.6.21-25.8-0ubuntu2 ** Tags removed: verification-needed ** Tags added: verification-done -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1448533 Title: Packaging bug prevents install

[Bug 1448533] Re: Packaging bug prevents install of PXC 5.6

2015-05-07 Thread Matt Griffin
I tested the new package from vivid-proposed and was able to successfully install Percona XtraDB Cluster 5.6. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1448533 Title: Packaging bug prevents inst

[Bug 1448533] Re: Packaging bug prevents install of PXC 5.6

2015-04-29 Thread Matt Griffin
Thanks @racb! -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1448533 Title: Packaging bug prevents install of PXC 5.6 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/

[Bug 1448533] [NEW] Packaging bug prevents install of PXC 5.6

2015-04-25 Thread Matt Griffin
Public bug reported: I encountered errors when installing Percona XtraDB Cluster 5.6 in 15.04 from the Universe repo. Setting up percona-xtradb-cluster-server-5.6 (5.6.21-25.8-0ubuntu1) ... update-alternatives: error: alternative path /etc/mysql/percona-xtradb-cluster.cnf doesn't exist dpkg: err

[Bug 1021393] Re: startx results in segfault

2014-01-07 Thread Matt Griffin
@Christopher: This is no longer an issue. Thanks. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1021393 Title: startx results in segfault To manage notifications about this bug go to: https://bugs.

[Bug 650697] Re: Misleading images for album titles

2013-02-04 Thread Matt Griffin
** Changed in: ubuntuone-music-store Assignee: Matt Griffin (mattgriffin) => (unassigned) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/650697 Title: Misleading images for album titles

[Bug 1021393] Re: startx results in segfault

2012-07-05 Thread Matt Griffin
@sarvatt: I never installed fglrx and the files doesn't exist in /etc/... Where is the xorg.conf file that I should remove? Thanks! -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1021393 Title: start

[Bug 1021393] Re: startx results in segfault

2012-07-05 Thread Matt Griffin
-- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1021393 Title: startx results in segfault To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1021393/+sub

[Bug 1021393] [NEW] startx results in segfault

2012-07-05 Thread Matt Griffin
Public bug reported: My computer (Lenovo x120e w/ 12.04) shows either a blank screen for the login or the shell prompt (instead of the login gui). This started on 4 July 2012 and I think it's related to the xserver-xorg-core:amd64 (1.11.4-0ubuntu10.2, 1.11.4-0ubuntu10.3) update. ProblemType: Bug

[Bug 917477] [NEW] Screen lock state exposes window title of last used application

2012-01-16 Thread Matt Griffin
Public bug reported: I'm using Ubuntu 11.10. Sorry I don't know the right package. 1. Use an application (like Thunderbird or Chromium) 2. Note the window title at the top 3. Lock the screen (e.g., put your computer to sleep) 4. View the locked screen state Expected: No (or very little) elements

[Bug 890380] [NEW] Decrease the number of updates to install (displayed in the Unity launcher) as they are installed

2011-11-14 Thread Matt Griffin
Public bug reported: If the Launcher API supports this, decrease the number of updates remaining to be installed as they are installed. ** Affects: update-manager (Ubuntu) Importance: Undecided Status: New -- You received this bug notification because you are a member of Ubuntu Bu

[Bug 791025] Re: Banshee shows duplicates of U1MS purchases

2011-06-01 Thread Matt Griffin
@Nattgew: On the General tab in the Banshee preferences, what File Policies do you have checked (if any)? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/791025 Title: Banshee shows duplicates of U1MS

[Bug 772007] Re: URL from Thunderbird doesn't give browser focus when clicked

2011-05-04 Thread Matt Griffin
@seb128: Should this but be switched to the unity-2d product? ** Description changed: Steps to reproduce using Natty. 1. Select an email in Thunderbird containing a linked URL 2. Click the link 3. A browser opens (Chromium in my case) with the Window at the top/front of my screen Wh

[Bug 772007] Re: URL from Thunderbird doesn't give browser focus when clicked

2011-04-28 Thread Matt Griffin
@seb128: I tested this in Ubuntu Classic and don't see the issue. It's only happening in Unity 2D. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/772007 Title: URL from Thunderbird doesn't give brows

[Bug 541012] Re: Search by track name fails intermittently

2011-03-04 Thread Matt Griffin
** Changed in: ubuntuone-music-store Assignee: Matt Griffin (mattgriffin) => Joshua Hoover (joshuahoover) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/541012 Title: Search by track name fa

[Bug 613261] Re: Unable to backtrack to the Banshee interface after a certain point in the purchase process of Ubuntu One music

2011-03-04 Thread Matt Griffin
** Tags added: 7digital -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/613261 Title: Unable to backtrack to the Banshee interface after a certain point in the purchase process of Ubuntu One music

[Bug 525210] Re: UbuntuOne musicstore data isn't saved according to the XDG Base Directory specifications

2011-02-17 Thread Matt Griffin
@Roberto: A symlink might cause problems. See bug #711317 please. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/525210 Title: UbuntuOne musicstore data isn't saved according to the XDG Base Direct

[Bug 681198] Re: Syncing problem

2010-11-26 Thread Matt Griffin
@DantePasquale: I changed the title of this bug report because it wasn't helpful to solving the problem for you and wasn't helpful with making Ubuntu One better. We would be happy to help you get syncing working. I'll notify a colleague of this bug report and see if they can look into it. In the me

[Bug 667854] Re: Music Store doesn't show you song/sample length

2010-11-09 Thread Matt Griffin
** Changed in: rhythmbox-ubuntuone-music-store (Ubuntu) Importance: Undecided => Wishlist -- Music Store doesn't show you song/sample length https://bugs.launchpad.net/bugs/667854 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ub

[Bug 668469] Re: Does not upload files at all but creates directory structure

2010-10-29 Thread Matt Griffin
Sorry it's not working that well for you. Are you trying to sync a folder on your desktop that contains lots of files? If so, please review this FAQ item: https://wiki.ubuntu.com/UbuntuOne/FAQ/WhyIsItTakingSoLongForMyFilesToSync -- Does not upload files at all but creates directory structure htt

[Bug 666521] Re: Ubuntu One Music Store will not begin downloads

2010-10-25 Thread Matt Griffin
** Changed in: rhythmbox-ubuntuone-music-store (Ubuntu) Importance: Undecided => High -- Ubuntu One Music Store will not begin downloads https://bugs.launchpad.net/bugs/666521 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu

[Bug 666521] Re: Ubuntu One Music Store will not begin downloads

2010-10-25 Thread Matt Griffin
Was the song "Outt!"? We showed that all fo your songs were downloaded to your personal cloud. Did the song download to the ~/.ubuntuone/ folder? This looks like bug 663001 to me. Thanks! ** Changed in: rhythmbox-ubuntuone-music-store (Ubuntu) Status: New => Incomplete -- Ubuntu One Musi

[Bug 657641] Re: Ubuntu One Music Store, isn't updated in Spain! Artists like Lady Gaga, doesn't appears!

2010-10-13 Thread Matt Griffin
Joaquin - iTunes and Amazon probably sell more than just artists on the Warner and EMI labels. When we build an Ubuntu One Music Store specifically for Spain, we should be able to expand the number of artists available by selling songs from more record labels. We don't have a timeline on when this

[Bug 544471] Re: Download unavailable in several countries

2010-10-12 Thread Matt Griffin
alexcastanza: You can tell what store you are routed to by clicking the home link in the store. It will say "x Top Picks". What does it say for you? -- Download unavailable in several countries https://bugs.launchpad.net/bugs/544471 You received this bug notification because you are a member of U

[Bug 657641] Re: Ubuntu One Music Store, isn't updated in Spain! Artists like Lady Gaga, doesn't appears!

2010-10-12 Thread Matt Griffin
Please review our FAQ. https://wiki.ubuntu.com/UbuntuOne/FAQ Spain is served by our "EU" store. The section titled "What regions of the world will be able to purchase songs?" should answer your question. Songs by Lady Gaga are probably not on the Warner or EMI labels so they're not sold in the E

[Bug 648396] Re: [10.04] Ubuntu One still does not sync purchased music (with all updates)

2010-10-02 Thread Matt Griffin
pjarvi - Just checked your account and our tracking shows that the album "Love Janis" has downloaded to your personal cloud. If the songs haven't downloaded to your desktop yet, perhaps confirm that you are connected for file sync. In a terminal, you can type 'u1sdtool -s' to check the status of f

[Bug 653491] Re: Obuntu One should use same unique ID

2010-10-02 Thread Matt Griffin
Thanks for reporting this. We're aware of the issue and that it would make it much easier to setup Ubuntu One. I'll add this to our wishlist and hopefully we can get to it soon. Thanks! ** Changed in: ubuntuone-client (Ubuntu) Importance: Undecided => Wishlist -- Obuntu One should use same un

[Bug 650697] Re: Misleading images for album titles

2010-09-28 Thread Matt Griffin
Thanks Alan - I'll take this up with 7d. I've seen this happen for other artists as well. ** Changed in: rhythmbox-ubuntuone-music-store (Ubuntu) Assignee: (unassigned) => Matt Griffin (mattgriffin) -- Misleading images for album titles https://bugs.launchpad.net/bugs/650697

[Bug 643348] Re: "Devices" tab lists "Ubuntu Software Center Store" multiple times

2010-09-20 Thread Matt Griffin
*** This bug is a duplicate of bug 629874 *** https://bugs.launchpad.net/bugs/629874 Just found out that this should be fixed in a rollout tomorrow. Please test again if you have a moment. Thanks! -- "Devices" tab lists "Ubuntu Software Center Store" multiple times https://bugs.launchpad.net

[Bug 643348] Re: "Devices" tab lists "Ubuntu Software Center Store" multiple times

2010-09-20 Thread Matt Griffin
*** This bug is a duplicate of bug 629874 *** https://bugs.launchpad.net/bugs/629874 That's odd. It shouldn't even be listed once. Thanks for pointing this out. I see similar things in my Devices list like for Mumble. ** Changed in: ubuntuone-client (Ubuntu) Status: New => Confirmed -

[Bug 556745] Re: The music store try to sell video s to me → crash

2010-09-10 Thread Matt Griffin
Nicolas - 7digital is working on this. Thanks for bring it up. I'll continue to look into it. It's not release-dependent. -- The music store try to sell videos to me → crash https://bugs.launchpad.net/bugs/556745 You received this bug notification because you are a member of Ubuntu Bugs, which is

[Bug 634458] Re: [maverick] Downloaded songs show "queuing" until manual page refresh

2010-09-09 Thread Matt Griffin
I bought a free song from the Ubuntu One Music Store. At the library?free=1 step near the end, the noticed said queued and the status never changed. The song was downloaded to my personal cloud and then to my desktop. It also appeared in my Rhythmbox library. I left it for a few hours and came back

[Bug 629517] Re: Can't log in: required argument 'password' (pos 2) not found

2010-09-07 Thread Matt Griffin
Jeff - This sounds like it's related to other issues we're having with the sso and adding a computer. We have a more general fix that should address this in our nighly PPA. It should get deployed soon. Thanks for helping with testing. -- Can't log in: required argument 'password' (pos 2) not foun

[Bug 623089] Re: Banshee Ubuntu One Music Store extension fails to load

2010-09-07 Thread Matt Griffin
Rodrigo - Tested with libubuntuone 0.3.5-0ubuntu1 installed and Software Center gives me an error message when I try to install banshee- extension-ubuntuonemusicstore. "Package dependencies cannot be resolved" -- Banshee Ubuntu One Music Store extension fails to load https://bugs.launchpad.net/bu

[Bug 551138] Re: Plan description in Preferences application should display the customer's current plan

2010-09-03 Thread Matt Griffin
** Description changed: In the Ubuntu One Preferences application on the Account tab, pull the - details of the customer's plan from our server when you are retrieving + detail of the customer's plan from our server when you are retrieving account information like name and email address. I ass

[Bug 551138] Re: Plan description in Preferences application should display the customer's current plan

2010-09-03 Thread Matt Griffin
** Summary changed: - Current plan description in Preferences application should only display capacity + Plan description in Preferences application should display the customer's current plan ** Description changed: - In the Ubuntu One Preferences application on the Account tab, display one of

[Bug 591030] Re: 'Unsynchronized' emblem looks like there is a problem

2010-09-03 Thread Matt Griffin
Sander D - When we take a look at our emblems overall in the future, we'll update all of the state icons. Thanks! -- 'Unsynchronized' emblem looks like there is a problem https://bugs.launchpad.net/bugs/591030 You received this bug notification because you are a member of Ubuntu Bugs, which is su

[Bug 387308] Re: HTTPS Proxy Support for file sync

2010-08-30 Thread Matt Griffin
Proxy support for files and notes sync will be ready for Ubuntu 10.10. Maverick testers should be able to use this today. We tried to finish proxy support for desktopcouch (which would enable contacts, bookmarks, and other apps that store data in CouchDB) in time for Ubuntu 10.10 but didn't make th

[Bug 619192] Re: sync is slow, no current transfers

2010-08-24 Thread Matt Griffin
Hi Andrew - What version of Ubuntu are you running? Thanks. ** Changed in: ubuntuone-client (Ubuntu) Status: New => Incomplete -- sync is slow, no current transfers https://bugs.launchpad.net/bugs/619192 You received this bug notification because you are a member of Ubuntu Bugs, which is

[Bug 621226] Re: ubuntu-sso-client needs to ping ubuntuone server

2010-08-23 Thread Matt Griffin
This would be great to stop users at the beginning of the process and tell them to wait (and to check our Status page) in case we have an outage. -- ubuntu-sso-client needs to ping ubuntuone server https://bugs.launchpad.net/bugs/621226 You received this bug notification because you are a member

[Bug 615874] Re: Add Ubuntu One email to Evolution fresh install

2010-08-20 Thread Matt Griffin
Seb - This is an export of the message directly from Evolution. The default Evolution message has the both the text and html. I guess it does that if you have an html message. David - I'll send you the mbox file. -- Add Ubuntu One email to Evolution fresh install https://bugs.launchpad.net/bugs

[Bug 615874] Re: Add Ubuntu One email to Evolution fresh install

2010-08-13 Thread Matt Griffin
Thank you, Danilo. I'll send you a note on Monday morning :) -- Add Ubuntu One email to Evolution fresh install https://bugs.launchpad.net/bugs/615874 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bu

[Bug 612465] Re: Two songs from a purchased album not downloading (despite showing as downloaded via the web interface)

2010-08-04 Thread Matt Griffin
Hi Tom - Have all of the songs downloaded? Thanks. -- Two songs from a purchased album not downloading (despite showing as downloaded via the web interface) https://bugs.launchpad.net/bugs/612465 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to U

[Bug 608404] Re: package rhythmbox-ubuntuone-music-store 0.1.1-0ubuntu1 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1

2010-07-21 Thread Matt Griffin
*** This bug is a duplicate of bug 608341 *** https://bugs.launchpad.net/bugs/608341 ** This bug has been marked a duplicate of bug 608341 package rhythmbox-ubuntuone-music-store 0.1.1-0ubuntu1 failed to install/upgrade: subprocess installed post-installation script returned error exit st

[Bug 590263] Re: Failed Install plugin mp3 (Ubuntu One tab)

2010-07-21 Thread Matt Griffin
** Changed in: rhythmbox-ubuntuone-music-store (Ubuntu) Importance: Undecided => Critical ** Changed in: rhythmbox-ubuntuone-music-store (Ubuntu) Importance: Critical => High -- Failed Install plugin mp3 (Ubuntu One tab) https://bugs.launchpad.net/bugs/590263 You received this bug notifica

[Bug 591034] Re: Unhelpful error message when installing MP3 plugins failed

2010-07-21 Thread Matt Griffin
*** This bug is a duplicate of bug 590263 *** https://bugs.launchpad.net/bugs/590263 ** This bug has been marked a duplicate of bug 590263 Failed Install plugin mp3 (Ubuntu One tab) -- Unhelpful error message when installing MP3 plugins failed https://bugs.launchpad.net/bugs/591034 You re

[Bug 586017] Re: Stuck at "Connecting you to the Ubuntu One Music Store..."

2010-07-15 Thread Matt Griffin
*** This bug is a duplicate of bug 574569 *** https://bugs.launchpad.net/bugs/574569 James - Vadim's description of this bug looks like bug #574569. Perhaps you're having a different issue so I'd recommend opening a different bug. But first try using Synaptic to un-install and re-install the U

[Bug 605230] Re: music service charged me twice for buying one album

2010-07-13 Thread Matt Griffin
Hi Andrew, Sorry about the double charge. Please click on Help in the Ubuntu One Music Store. Then scroll down to the Contact Us area. You will find a link to contact 7digital customer service. Click the link, fill out the form (provide the order numbers as you have in this bug report), and the

[Bug 590364] Re: albums from another artist

2010-07-13 Thread Matt Griffin
Hi Joachim, I'll contact 7digital directly about this issue. It is with their catalog and they manage this information. Errors in categorization like this will come up from time to time when you're dealing with millions of albums and working with hundreds of music label partners. Fix Released wa

[Bug 604699] [NEW] Music purchased from the Ubuntu One Music Store does not appear in music library

2010-07-12 Thread Matt Griffin
Public bug reported: Binary package hint: banshee-community-extensions Songs are in ~/.ubuntuone on my desktop but it looks like Banshee isn't searching for music in that folder. This may also affect the download status message for each song on the store's My Downloads page and showing that a pur

[Bug 590364] Re: albums from another artist

2010-07-12 Thread Matt Griffin
Ian - Click on "Help" in the Ubuntu One Music Store. Click on the link for "Incorrect content in the store". Then click on the link to contacts the 7digital Customer Service team to inform them of the incorrect entries. Thanks! ** Changed in: rhythmbox-ubuntuone-music-store (Ubuntu) Status:

[Bug 598141] Re: Navigation bar is funky on "My Downloads" page.

2010-06-24 Thread Matt Griffin
*** This bug is a duplicate of bug 545949 *** https://bugs.launchpad.net/bugs/545949 ** This bug has been marked a duplicate of bug 545949 "My Downloads": header doesn't match other categories -- Navigation bar is funky on "My Downloads" page. https://bugs.launchpad.net/bugs/598141 You re

[Bug 598139] Re: "Browse" pages are not very useful. Suggest removing them.

2010-06-24 Thread Matt Griffin
Thanks for the suggestion. It's on my list. Adding to the wishlist. ** Changed in: libubuntuone (Ubuntu) Importance: Undecided => Wishlist ** Changed in: libubuntuone (Ubuntu) Assignee: (unassigned) => Matt Griffin (mattgriffin) -- "Browse" pages are not very use

[Bug 597786] Re: Music Store should know my locale

2010-06-23 Thread Matt Griffin
Ah... I see what you mean. There is one payment path that is used by all stores around the world. To people in the US (and perhaps other regions), the extra credit card fields might look a little odd. There's a current bug open (bug #527961) about this and we're working with 7digital to figure out

[Bug 563420] Re: Ubuntu One Music Store, FLAC support

2010-06-23 Thread Matt Griffin
mlissner - Nope. It's a matter of the music industry providing music for sale in FLAC format. Our partner, 7digital, has some albums in this format and sees the opportunity to sell a superior product. The labels have the control here and, whatever their motives may be, they're slow to make this tra

[Bug 597786] Re: Music Store should know my locale

2010-06-23 Thread Matt Griffin
How can you tell that 7d assumes you are in the UK at checkout? Are you getting an error message? Thanks. -- Music Store should know my locale https://bugs.launchpad.net/bugs/597786 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubu

[Bug 597789] Re: u1 store should remember payment methods

2010-06-23 Thread Matt Griffin
Thanks Michael. I assume you're talking about the Ubuntu One Music Store. Credit and debit cards are currently stored after their first use. You can store multiple cards and manage these cards from within the music store. I'll add the PayPal credentials storage to the Wishlist as something to inv

[Bug 597786] Re: Music Store should know my locale

2010-06-23 Thread Matt Griffin
When you go to the store home page, it should say what store you are using at the top (US, UK, etc.). Can you tell me that info? Thanks. -- Music Store should know my locale https://bugs.launchpad.net/bugs/597786 You received this bug notification because you are a member of Ubuntu Bugs, which is

[Bug 596278] Re: Music files' comments read "Purchased from 7digital.com"

2010-06-21 Thread Matt Griffin
Sense: Thanks for the idea. I'll check into if it's feasible. It might be easier for 7d to completely remove the comment entirely. Would that be okay as well? ** Changed in: rhythmbox-ubuntuone-music-store (Ubuntu) Assignee: (unassigned) => Matt Griffin (mattgriffin)

[Bug 581494] Re: UbuntuOne Music Store doesn't accept Paypal or other payment method than credit-card

2010-06-11 Thread Matt Griffin
PayPal has been re-enabed. Closing this bug. Thanks! ** Changed in: ubuntuone-client (Ubuntu) Status: New => Fix Released -- UbuntuOne Music Store doesn't accept Paypal or other payment method than credit-card https://bugs.launchpad.net/bugs/581494 You received this bug notification beca

[Bug 567507] Re: PayPal took my money without delivering my music

2010-06-11 Thread Matt Griffin
This bug has been fixed and PayPal has been re-enabed. If you experience problems with your payment, click the "Help" button in the music store and follow the Contact Us instructions. 7digital handles all billing for the music store and their Customer Service team will be able to help. Thanks. **

[Bug 571548] Re: Songs not downloading, even after a local and server rescan, but available via the web

2010-06-02 Thread Matt Griffin
Geoff123: File sync between the Ubuntu One cloud and your desktop is currently very slow. This is noted on our Status page: https://wiki.ubuntu.com/UbuntuOne/Status#Files In addition to purchased music, this affects all files that customers are trying to sync. The issue lies on our servers and we'

[Bug 587328] Re: Music store signs in with wrong email

2010-06-01 Thread Matt Griffin
** Changed in: rhythmbox-ubuntuone-music-store (Ubuntu) Assignee: (unassigned) => Stuart Langridge (sil) -- Music store signs in with wrong email https://bugs.launchpad.net/bugs/587328 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu.

[Bug 544540] Re: Ubuntu One Music Store Sync doesn't work

2010-05-27 Thread Matt Griffin
Fallen Dark: Transferring songs from your Ubuntu One personal cloud to your desktops is being impacted by the current file sync slowness. https://wiki.ubuntu.com/UbuntuOne/Status#Files We are preparing some database enhancements that should soon speed up file sync. In the meantime, all purchase

[Bug 586017] Re: Stuck at "Connecting you to the Ubuntu One Music Store..."

2010-05-26 Thread Matt Griffin
*** This bug is a duplicate of bug 574569 *** https://bugs.launchpad.net/bugs/574569 Sorry about that. This happened to me today as well. It's most likely a session timeout because Rhythmbox had been open on my desktop for a while before I started to use the Ubuntu One Music Store. Today, the

[Bug 567507] Re: PayPal took my money without delivering my music

2010-05-25 Thread Matt Griffin
Bernd - If you do notice that you are double-billed for any music purchase, please click the "Help" button in the music store and follow the Contact Us instructions. 7digital handles all billing for the music store and their Customer Service team will be able to help. Thanks. -- PayPal took my mo

[Bug 544596] Re: Songs not transferred from music store to U1 storage

2010-05-11 Thread Matt Griffin
Hi Ben. Are the purchased songs available in your Ubuntu One personal cloud at https://one.ubuntu.com/files ? If they are, then files sync with your desktop is having problems or just hasn't occurred yet. Thanks. -- Songs not transferred from music store to U1 storage https://bugs.launchpad.net/b

[Bug 574586] Re: Ubuntu One does not sync files, ~/Ubuntu One/ remains empty

2010-05-03 Thread Matt Griffin
This is probably related to current issues with sync. We have a new Status page that contains information about this issue. https://wiki.ubuntu.com/UbuntuOne/Status I also updated the FAQ that you mentioned. It now prompts users to check the Status page first before doing a re-install. -- Ubuntu

[Bug 460072] Re: Ubuntu One does not synchronize

2010-05-03 Thread Matt Griffin
TomatoGoatee: This is due to slow sync which is caused by the large number of new users over the weekend. We apologize and are working to revolve the issues. https://wiki.ubuntu.com/UbuntuOne/Status -- Ubuntu One does not synchronize https://bugs.launchpad.net/bugs/460072 You received this bug no

[Bug 573371] Re: U1MS handles pre-ordered music inelegantly

2010-05-03 Thread Matt Griffin
** Changed in: rhythmbox-ubuntuone-music-store (Ubuntu) Assignee: (unassigned) => Stuart Langridge (sil) -- U1MS handles pre-ordered music inelegantly https://bugs.launchpad.net/bugs/573371 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubu

[Bug 569147] Re: purchases music is queued in the download page, but not downloading.

2010-05-01 Thread Matt Griffin
*** This bug is a duplicate of bug 551755 *** https://bugs.launchpad.net/bugs/551755 ** This bug has been marked a duplicate of bug 551755 some of my songs still haven't downloaded -- purchases music is queued in the download page, but not downloading. https://bugs.launchpad.net/bugs/5691

[Bug 544596] Re: Songs not transferred from music store to U1 storage

2010-05-01 Thread Matt Griffin
Nafallo: We'll probably run the script again (though slightly modified) to grab the rest of the files for everyone. Dan: Sync from Ubuntu One to the desktop is just running really slow this weekend. Lots of new users from the launch of Ubuntu 10.04 LTS. Some of the Ubuntu One developers are making

[Bug 417664] Re: unable to add computer to ubuntu one account

2010-04-30 Thread Matt Griffin
*** This bug is a duplicate of bug 387308 *** https://bugs.launchpad.net/bugs/387308 Nazish: Please review the information in our newly updated FAQ for issues adding your computer: http://bit.ly/caHbOf We're currently experiencing some issues with our website that might prevent you from add

[Bug 544596] Re: Songs not transferred from music store to U1 storage

2010-04-30 Thread Matt Griffin
Dan: We ran a script last night that resolved this issue for many people by re-transferring purchased songs from 7digital to the Ubuntu One cloud. We got a few errors in retrieving some songs so we weren't able to retrieve everything yet. Please check your Ubuntu One personal cloud storage at http

[Bug 544457] Re: Don't understand the region classification

2010-04-30 Thread Matt Griffin
Lorenz: We're looking into ways that the Ubuntu community can have it's voice heard on the issue of store expansion. Follow the Ubuntu One blog (http://one.ubuntu.com/blog) for details. There's still lots of great music in the World from many artists on indie labels like Beggars Banquet, 4AD, Mata

[Bug 561188] Re: My downloads pagination should support more purchases

2010-04-29 Thread Matt Griffin
** Attachment added: "lots-of-purchase-pages.png" http://launchpadlibrarian.net/46396839/lots-of-purchase-pages.png -- My downloads pagination shows all page numbers, even if there are lots of pages https://bugs.launchpad.net/bugs/561188 You received this bug notification because you are a me

[Bug 560586] Re: There was a problem completing the download. Try downloading again

2010-04-27 Thread Matt Griffin
*** This bug is a duplicate of bug 551755 *** https://bugs.launchpad.net/bugs/551755 I think this is a duplicate of bug 551755. Review this comment and see if it resolves the issue for you. https://bugs.launchpad.net/rhythmbox-ubuntuone-music-store/+bug/551755/comments/52 ** This bug has b

[Bug 556745] Re: The music store try to sell video s to me → crash

2010-04-26 Thread Matt Griffin
Hi Nicolas: I've chatted with 7digital about video content in general. Unfortunately, they cannot remove that from our store. And the previews bug is something we can't do anything about at the moment because Rhythmbox doesn't support video playback. I'm going to mark this as a wishlist because we

[Bug 569140] Re: u1 music store needs bookmark capability

2010-04-23 Thread Matt Griffin
Thanks for the suggestion. I'll add this to our wishlist. ** Changed in: rhythmbox-ubuntuone-music-store (Ubuntu) Importance: Undecided => Wishlist -- u1 music store needs bookmark capability https://bugs.launchpad.net/bugs/569140 You received this bug notification because you are a member of

[Bug 544596] Re: Songs not transferred from music store to U1 storage

2010-04-22 Thread Matt Griffin
elPraga - Sorry to be confusing with the bug status. "Fix Committed" does not mean that the fix has been deployed. It is currently being tested. After we deploy the resolution we will change the status of this bug to "Fixed Released". Again, sorry about that. We are working very hard to solve this

[Bug 568073] Re: Categories scrolling is different

2010-04-22 Thread Matt Griffin
It was really strange. My mini9 changed into the different mode when i booted it up yesterday. I had some problems getting it to restart/shutdown using the menu options so I held the power button down to shut it off. When I restarted, it booted up into the normal mode I was used to. -- Categories

[Bug 544471] Re: Download unavailable in several countries

2010-04-21 Thread Matt Griffin
Ralph - I understand what you mean. I think I should provide a little more clarification. The company, 7digital, has decided to open a Switzerland-specific store for their 7digital.com brand. That store only sells music that is licensed for Switzerland. Rather than opening lots of country-specific

[Bug 568096] [NEW] UNE desktop fonts and icon sizes have changed

2010-04-21 Thread Matt Griffin
Public bug reported: Binary package hint: netbook-launcher-efl I'm running UNE Lucid on my mini9 so I understand that my hardware might be a bit lacking but today I noticed that the text (category and icon label) and icons changed size. Here's a video showing the before: http://vimeo.com/1081607

[Bug 568084] [NEW] Administration is listed before Preferences

2010-04-21 Thread Matt Griffin
Public bug reported: Binary package hint: netbook-launcher-efl The System category lists the Administration grouping before the Preferences grouping. ** Affects: netbook-launcher-efl (Ubuntu) Importance: Undecided Status: New -- Administration is listed before Preferences https:/

[Bug 568073] [NEW] Categories scrolling is different

2010-04-21 Thread Matt Griffin
Public bug reported: Binary package hint: netbook-launcher-efl I used to be able to scroll the categories by holding my mouse down. Now it seems as if it only scrolls on mouse up. This is a little annoyance on my small screen mini9. I think it also used to scroll if I just moved my mouse to the

[Bug 544471] Re: Download unavailable in several countries

2010-04-21 Thread Matt Griffin
Excellent. Have fun! -- Download unavailable in several countries https://bugs.launchpad.net/bugs/544471 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/m

[Bug 566836] Re: music catalog is much smaller than 7digital

2010-04-19 Thread Matt Griffin
Thanks for your comments. You are correct that customers in Italy who use the Ubuntu One Music Store have access to fewer songs than 7digital's Italy, UK or US stores. For the Ubuntu One Music Store, customers in Italy have access to the EU-wide store. This means that these customers may only purch

[Bug 566836] Re: music catalog is much smaller than 7digital

2010-04-19 Thread Matt Griffin
** Changed in: rhythmbox-ubuntuone-music-store (Ubuntu) Assignee: (unassigned) => Matt Griffin (mattgriffin) -- music catalog is much smaller than 7digital https://bugs.launchpad.net/bugs/566836 You received this bug notification because you are a member of Ubuntu Bugs, which is subscri

[Bug 532543] Re: Cancelling paypal doesn't return to store

2010-04-19 Thread Matt Griffin
Informed 7digital of the issue and they are investigating. ** Changed in: rhythmbox-ubuntuone-music-store (Ubuntu) Status: Confirmed => In Progress -- Cancelling paypal doesn't return to store https://bugs.launchpad.net/bugs/532543 You received this bug notification because you are a memb

[Bug 566007] Re: Ubuntu One Music Store navigation bug from "My downloads" to "Browse"

2010-04-18 Thread Matt Griffin
Joshua: The Browse link is slightly different on the My Downloads page versus the rest of the music store. Please change it to match the rest of the store. Thanks! ** Changed in: rhythmbox-ubuntuone-music-store (Ubuntu) Assignee: (unassigned) => Joshua Blount (jblount) ** Changed in: rhythmb

[Bug 544471] Re: Download unavailable in several countries

2010-04-16 Thread Matt Griffin
Doug - You see the World store, correct? It should say at the top of the store's home page. Thanks. -- Download unavailable in several countries https://bugs.launchpad.net/bugs/544471 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- u

[Bug 544471] Re: Download unavailable in several countries

2010-04-16 Thread Matt Griffin
Users in Liechtenstein, Norway, and Switzerland - I think we've found the problem. We found an error in our IP routing that was causing you to be sent to the World store instead of the EU store. We're making this change now and will roll it out to production in our next release on Tuesday but possi

[Bug 459400] Re: usb malfunction

2010-04-15 Thread Matt Griffin
For me, this seems to happen when I have the mouse pressed and am scrolling or moving a window. It's like the mouse doesn't let go. Then I right-click and lose the ability to left-click (until I restart). -- usb malfunction https://bugs.launchpad.net/bugs/459400 You received this bug notification

[Bug 459400] Re: usb malfunction

2010-04-15 Thread Matt Griffin
I think I might be experiencing this issue. I'm running Lucid in VMWare on my Mac and sometimes the primary click of my wireless mouse stops working. Right-click and the wireless keyboard still work though. I don't remember this happening in 9.10. I eventually have to restart the VM to get right-cl

[Bug 561188] [NEW] My downloads pagination should support more purchases

2010-04-11 Thread Matt Griffin
Public bug reported: Binary package hint: rhythmbox-ubuntuone-music-store I have 10 pages of purchased songs listed in my My downloads page. I think this should be updated to show something like 5 or 6 pages at a time and the user should be able to advance beyond the initial group of pages. ** A

[Bug 532966] Re: XXXXX's in stores

2010-04-11 Thread Matt Griffin
** Changed in: rhythmbox-ubuntuone-music-store (Ubuntu) Status: New => Fix Released -- X's in stores https://bugs.launchpad.net/bugs/532966 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bu

[Bug 544471] Re: Download unavailable in several countries

2010-04-11 Thread Matt Griffin
jgonis - Users in Canada access the World store for now (until we launch a Canada-only store). Stores only sell in one currency and the World store is set to Euros. I'll contact 7digital for a status on the refresh. Thanks. -- Download unavailable in several countries https://bugs.launchpad.net/b

[Bug 545281] Re: Red "X" next to the song name in the basket is very ugly

2010-04-11 Thread Matt Griffin
-music-store (Ubuntu) Importance: Undecided => Wishlist ** Changed in: rhythmbox-ubuntuone-music-store Assignee: (unassigned) => Matt Griffin (mattgriffin) -- Red "X" next to the song name in the basket is very ugly https://bugs.launchpad.net/bugs/545281 You received

[Bug 559391] Re: Store paypal info

2010-04-10 Thread Matt Griffin
Brian - Not right now. Thanks for the suggestion. I'll add this to our wishlist. ** Tags added: 7digital ** Changed in: rhythmbox-ubuntuone-music-store (Ubuntu) Importance: Undecided => Wishlist -- Store paypal info https://bugs.launchpad.net/bugs/559391 You received this bug notification be

[Bug 544471] Re: Download unavailable in several countries

2010-04-09 Thread Matt Griffin
Also... I'm going to mark this as invalid b/c it looks like the World store is no longer displaying songs that users cannot purchase. If you still encounter this problem, please reopen the bug. Thanks! ** Changed in: rhythmbox-ubuntuone-music-store Status: In Progress => Invalid -- Downlo

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