I've got remote working by using lirc.
Here is package, that is using it from one of githubbers:
https://github.com/netikras/Creative-XFI-5.1
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https://bugs.launchpad.net/bugs/398531
Titl
Same problem. Remote isn't working.
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https://bugs.launchpad.net/bugs/398531
Title:
CREATIVE X-Fi Surround 5.1 USB no remote control
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