[Bug 561119] Re: can't log in after 10.04 beta 2 upgrade

2010-04-17 Thread Mitch Towner
I'm seeing something similar when installing 10.04 in a VM using vmware workstation on a HP HDX9200. I can not enter the password at the gdm login screen. To work-around this issue I used the on-screen keyboard to enter the login password. After logging in the keyboard functions as expected.

[Bug 561119] Re: Cannot enter password at gdm login screen in a 10.04 vmware virtual machine

2010-04-17 Thread Mitch Towner
*** This bug is a duplicate of bug 548891 *** https://bugs.launchpad.net/bugs/548891 Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 548891, so it is being marked as such. Any further

[Bug 550402] Re: Lucid vmware keyboard not functioning

2010-04-17 Thread Mitch Towner
*** This bug is a duplicate of bug 548891 *** https://bugs.launchpad.net/bugs/548891 Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 548891, so it is being marked as such. Any further

[Bug 562175] Re: splashy-themes

2010-04-16 Thread Mitch Towner
Thank you for taking the time to report this bug and helping to make Ubuntu better. This bug did not have the correct package associated with it, which is important for ensuring that it gets looked at by the proper developers. You can learn more about finding the right package at

[Bug 560818] Re: Ubuntu one crashed on system On

2010-04-16 Thread Mitch Towner
I'm sorry to hear Ubuntu One is not working properly for you. Please try disabling bandwidth throttling to see if that resolves your issue. If that does not resolve your issue you would like to help debug the problem that would be greatly appreciated. You can do the following in order to

[Bug 563293] Re: Ubuntu one does not syncrinize

2010-04-16 Thread Mitch Towner
I'm sorry to hear Ubuntu One is not working properly for you. If you would like to help debug the problem that would be greatly appreciated. You can do the following in order to provide important details that will help determine the root cause of this issue. 1) Quit the Ubuntu One client.

[Bug 551985] Re: UBUNTU ONE Malfunction

2010-04-16 Thread Mitch Towner
Thankyou for the new logs. It appears that you are not connected, please run u1sdtool -c (without the quotes) from a terminal window. If it still does not appear to be syncing, please copy another couple of files into your Ubuntu One directory let it run for a while. If you would like real-time

[Bug 563683] Re: system advise me apply a report. i don't know what's wrong

2010-04-16 Thread Mitch Towner
I'm sorry to hear Ubuntu One is not working properly for you. If you would like to help debug the problem that would be greatly appreciated. You can do the following in order to provide important details that will help determine the root cause of this issue. 1) Quit the Ubuntu One client.

[Bug 563780] Re: One had a strange icon like (!) and crashed

2010-04-16 Thread Mitch Towner
*** This bug is a duplicate of bug 458393 *** https://bugs.launchpad.net/bugs/458393 Thank you for taking the time to report this bug and helping to make Ubuntu better. This bug would have been triggered by you losing network connectivity when moving between buildings access points/

[Bug 563822] Re: unable to use synaptic manager

2010-04-16 Thread Mitch Towner
Thank you for taking the time to report this bug and helping to make Ubuntu better. This bug did not have the correct package associated with it, which is important for ensuring that it gets looked at by the proper developers. You can learn more about finding the right package at

[Bug 562657] Re: Ubuntu one acting erratically and not updating

2010-04-16 Thread Mitch Towner
I'm sorry to hear Ubuntu One is not working properly for you. If you would like to help debug the problem that would be greatly appreciated. You can do the following in order to provide important details that will help determine the root cause of this issue. 1) Quit the Ubuntu One client.

[Bug 562847] Re: Error when trying to authenticate

2010-04-16 Thread Mitch Towner
I'm sorry to hear Ubuntu One is not working properly for you. Unfortunately there was a server side error around the time that you were experiencing this issue. Are you still having this problem? If you are still experiencing this issue you would like to help debug the problem that would be

[Bug 564348] Re: the ubuntu one icon on the top right is stuck on the double arrows icon and has not changed for several minutes.

2010-04-16 Thread Mitch Towner
I'm sorry to hear Ubuntu One is not working properly for you. If you would like to help debug the problem that would be greatly appreciated. You can do the following in order to provide important details that will help determine the root cause of this issue. 1) Quit the Ubuntu One client.

[Bug 564338] Re: ubuntu one crashes

2010-04-16 Thread Mitch Towner
I'm sorry to hear Ubuntu One isn't working properly for you. Can you try the following and let me know the results? 1. Quit the Ubuntu One client. From the applet select Quit. Then open a Terminal (Applications Accessories Terminal) and run the following to quit the syncdaemon. u1sdtool -q

[Bug 564553] Re: Ubuntu One doesn't connect to cloud, neither asks for login

2010-04-16 Thread Mitch Towner
I'm sorry to hear Ubuntu One is not working properly for you. If you would like to help debug the problem that would be greatly appreciated. You can do the following in order to provide important details that will help determine the root cause of this issue. 1) Quit the Ubuntu One client.

[Bug 558878] Re: Ubuntu One doesn't login

2010-04-15 Thread Mitch Towner
I am sorry to hear that you are still unable to sync. From looking at your logs I see that the initial metadata error has now been resolved. Can you please also attach ~/.config/ubuntuone/syncdaemon.conf I believe the Failure: twisted.internet.error.ConnectionLost: error you are experiencing

[Bug 558878] Re: Ubuntu One doesn't login

2010-04-15 Thread Mitch Towner
Thank you for attaching the requested log file. Please quit Ubuntu One edit the contents of ~/.config/ubuntuone/syncdaemon.conf to show: [bandwidth_throttling] read_limit = 2097152 write_limit = 2097152 on = False Save the file reboot. You should now connect be able to sync correctly. If

[Bug 561782] Re: Ubuntu One is confused about the conection status

2010-04-15 Thread Mitch Towner
I'm sorry to hear Ubuntu One is not working properly for you. Please do the following: 1.Quit Ubuntu One by right-clicking the Ubuntu One applet selecting Quit 2. Edit the contents of ~/.config/ubuntuone/syncdaemon.conf to show: [bandwidth_throttling] read_limit = 2097152 write_limit = 2097152

[Bug 563513] Re: Ubuntu One randomly stops working, this time with large red exclamation point.

2010-04-15 Thread Mitch Towner
*** This bug is a duplicate of bug 458393 *** https://bugs.launchpad.net/bugs/458393 Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 458393, so it is being marked as such. Please look

[Bug 561785] Re: disconnection with error

2010-04-15 Thread Mitch Towner
*** This bug is a duplicate of bug 458393 *** https://bugs.launchpad.net/bugs/458393 Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 458393, so it is being marked as such. Please look

[Bug 563517] Re: Ubuntu One is not connecting: OpenID failed

2010-04-15 Thread Mitch Towner
This bug report is being closed due to your last comment regarding this being fixed with an update or configuration change. The initial connection error the OpenID error were most likely caused by a server-side issue that occurred around that time. For future reference you can manage the

[Bug 523857] Re: It doesn't sync folder's links

2010-04-14 Thread Mitch Towner
*** This bug is a duplicate of bug 406930 *** https://bugs.launchpad.net/bugs/406930 Hi Leocarlos. It seems that I misunderstood exactly what you were referring to. Thank you for adding a more detailed explanation an example outlining what you are trying to achieve. Adding a feature to sync

[Bug 560426] Re: Ubuntu One client showed an X. I clicked on it and the bug report was sent automatically. I no longer see the Ubuntu One gadget in the task bar

2010-04-14 Thread Mitch Towner
*** This bug is a duplicate of bug 517505 *** https://bugs.launchpad.net/bugs/517505 Hi Stew. I am happy to see that your issue has now been resolved. I am uncertain why u1sdtool -q did not quit the syncdaemon for you. However, deleting ~/.local/share/ubuntuone appears to have resolved your

[Bug 560885] Re: yoono

2010-04-14 Thread Mitch Towner
I'm sorry to hear Ubuntu One is not working properly for you. If you would like to help debug the problem that would be greatly appreciated. You can do the following in order to provide important details that will help determine the root cause of this issue. 1) Quit the Ubuntu One client.

[Bug 560273] Re: ubnutone client crashes upon login

2010-04-14 Thread Mitch Towner
I'm sorry to hear Ubuntu One is not working properly for you. If you would like to help debug the problem that would be greatly appreciated. You can do the following in order to provide important details that will help determine the root cause of this issue. 1) Quit the Ubuntu One client.

[Bug 559767] Re: Many Problems

2010-04-14 Thread Mitch Towner
I'm sorry to hear Ubuntu One is not working properly for you. If you would like to help debug the problem that would be greatly appreciated. You can do the following in order to provide important details that will help determine the root cause of this issue. 1) Quit the Ubuntu One client.

[Bug 561365] Re: error message shown without description

2010-04-14 Thread Mitch Towner
*** This bug is a duplicate of bug 458393 *** https://bugs.launchpad.net/bugs/458393 Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 458393, so it is being marked as such. Please look

[Bug 561190] Re: WARNING: at /build/buildd/linux-2.6.32/net/wireless/core.c:614 wdev_cleanup_work+0xa7/0xd0 [cfg80211]()

2010-04-14 Thread Mitch Towner
I am still experiencing this issue with today's kernel updates applied. $ uname -a Linux mitch-lucid 2.6.32-21-generic #31-Ubuntu SMP Tue Apr 13 20:34:00 UTC 2010 i686 GNU/Linux I have attached a photo showing where it hangs in the boot process ** Attachment added: Photo showing stage of the

[Bug 560560] Re: abort

2010-04-13 Thread Mitch Towner
I'm sorry to hear Ubuntu One is not working properly for you. If you would like to help debug the problem that would be greatly appreciated. You can do the following in order to provide important details that will help determine the root cause of this issue. 1) Quit the Ubuntu One client.

[Bug 560481] Re: ubuntu-one client crashes on startup

2010-04-13 Thread Mitch Towner
I'm sorry to hear Ubuntu One is not working properly for you. If you would like to help debug the problem that would be greatly appreciated. You can do the following in order to provide important details that will help determine the root cause of this issue. 1) Quit the Ubuntu One client.

[Bug 560933] Re: ubuntu one

2010-04-13 Thread Mitch Towner
I'm sorry to hear Ubuntu One is not working properly for you. If you would like to help debug the problem that would be greatly appreciated. You can do the following in order to provide important details that will help determine the root cause of this issue. 1) Quit the Ubuntu One client.

[Bug 560607] Re: refuse to connect

2010-04-13 Thread Mitch Towner
I'm sorry to hear Ubuntu One is not working properly for you. If you would like to help debug the problem that would be greatly appreciated. You can do the following in order to provide important details that will help determine the root cause of this issue. 1) Quit the Ubuntu One client.

[Bug 480643] Re: Files not syncing

2010-04-13 Thread Mitch Towner
Hi Jason. I am sorry to hear that Ubuntu One is not working for you. As this report is in related to older packages, please file a new bug report. This can be done by running ubuntu-bug ubuntuone-client (without the quotes) from a terminal window or by right-clicking the ubuntuone applet

[Bug 561773] Re: ubuntuone-launch crashed with DBusException in __new__()

2010-04-13 Thread Mitch Towner
*** This bug is a duplicate of bug 558591 *** https://bugs.launchpad.net/bugs/558591 Hi djchandler. I have set bug #558591 to public as it contains no private/ sensitive information. You will now be able to view that master bug report. -- ubuntuone-launch crashed with DBusException in

[Bug 558591] Re: ubuntuone-launch crashed with DBusException in __new__()

2010-04-13 Thread Mitch Towner
I have set this bug report to public as there is no private/ sensitive information contained within any of the attachments associated within this report apport has set this as the master bug report for other duplicates. ** Visibility changed to: Public -- ubuntuone-launch crashed with

[Bug 550849] Re: Ubuntu One doesn't sync files

2010-04-13 Thread Mitch Towner
Hi Béné. I apologise for previously closing this bug before your reported issue was resolved. However, I am glad to hear that your original problem (as outlined in this report) has now been resolved by following the steps outlined above that your clients are now syncing correctly when run

[Bug 560183] Re: Ubuntu cloud applet crashed

2010-04-12 Thread Mitch Towner
*** This bug is a duplicate of bug 458393 *** https://bugs.launchpad.net/bugs/458393 Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 458393, so it is being marked as such. Please look

[Bug 560173] Re: Ubuntu One client crashes when disabling recently-connected network connection

2010-04-12 Thread Mitch Towner
*** This bug is a duplicate of bug 458393 *** https://bugs.launchpad.net/bugs/458393 Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 458393, so it is being marked as such. Please look

[Bug 560137] Re: Error synchronizing files with ubuntuone

2010-04-12 Thread Mitch Towner
*** This bug is a duplicate of bug 458393 *** https://bugs.launchpad.net/bugs/458393 Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 458393, so it is being marked as such. Please look

[Bug 559971] Re: ubuntu one crashed

2010-04-12 Thread Mitch Towner
*** This bug is a duplicate of bug 458393 *** https://bugs.launchpad.net/bugs/458393 Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 458393, so it is being marked as such. Please look

[Bug 560426] Re: Ubuntu One client showed an X. I clicked on it and the bug report was sent automatically. I no longer see the Ubuntu One gadget in the task bar

2010-04-12 Thread Mitch Towner
I'm sorry to hear Ubuntu One isn't working properly for you. Can you try the following and let me know the results? 1. Quit the Ubuntu One client. From the applet select Quit. Then open a Terminal (Applications Accessories Terminal) and run the following to quit the syncdaemon. u1sdtool -q

[Bug 554451] Re: ubuntu-one clien not connecting to server

2010-04-12 Thread Mitch Towner
This bug report is being closed due to your last comment regarding this being fixed with an update. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more

[Bug 560608] Re: ubuntuone-client not updating

2010-04-12 Thread Mitch Towner
I'm sorry to hear Ubuntu One is not working properly for you. If you would like to help debug the problem that would be greatly appreciated. You can do the following in order to provide important details that will help determine the root cause of this issue. 1) Quit the Ubuntu One client.

[Bug 560669] Re: i have no idea

2010-04-12 Thread Mitch Towner
*** This bug is a duplicate of bug 458393 *** https://bugs.launchpad.net/bugs/458393 Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 458393, so it is being marked as such. Please look

[Bug 560641] Re: the client does not connect after login or wake-up from suspend

2010-04-12 Thread Mitch Towner
*** This bug is a duplicate of bug 458393 *** https://bugs.launchpad.net/bugs/458393 Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 458393, so it is being marked as such. Please look

[Bug 561055] Re: ubuntu one crashed

2010-04-12 Thread Mitch Towner
*** This bug is a duplicate of bug 458393 *** https://bugs.launchpad.net/bugs/458393 Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 458393, so it is being marked as such. Please look

[Bug 561024] Re: Ubuntu One crashed during Internet Connectivity Problems

2010-04-12 Thread Mitch Towner
*** This bug is a duplicate of bug 458393 *** https://bugs.launchpad.net/bugs/458393 Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 458393, so it is being marked as such. Please look

[Bug 560847] Re: ubuntu one crashed after system wakeup

2010-04-12 Thread Mitch Towner
*** This bug is a duplicate of bug 458393 *** https://bugs.launchpad.net/bugs/458393 Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 458393, so it is being marked as such. Please look

[Bug 560677] Re: ubuntuOne crashed after resuming from hybernation

2010-04-12 Thread Mitch Towner
*** This bug is a duplicate of bug 458393 *** https://bugs.launchpad.net/bugs/458393 Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 458393, so it is being marked as such. Please look

[Bug 561190] [NEW] WARNING: at /build/buildd/linux-2.6.32/net/wireless/core.c:614 wdev_cleanup_work+0xa7/0xd0 [cfg80211]()

2010-04-11 Thread Mitch Towner
Public bug reported: $ lsb_release -rd Description:Ubuntu lucid (development branch) Release:10.04 $ uname -a: Linux mitch-lucid 2.6.32-20-generic #29-Ubuntu SMP Fri Apr 9 20:35:55 UTC 2010 i686 GNU/Linux This problem was first noticed in -19 kernel revision. In -19 kernel this

[Bug 561190] Re: WARNING: at /build/buildd/linux-2.6.32/net/wireless/core.c:614 wdev_cleanup_work+0xa7/0xd0 [cfg80211]()

2010-04-11 Thread Mitch Towner
** Attachment added: hardware.txt http://launchpadlibrarian.net/43885534/hardware.txt ** Attachment added: AlsaDevices.txt http://launchpadlibrarian.net/43882762/AlsaDevices.txt ** Attachment added: AplayDevices.txt http://launchpadlibrarian.net/43882763/AplayDevices.txt ** Attachment

[Bug 537610] Re: ValueError: Read/write limit must be greater than 0 in ubuntuone-preferences with disabled throttling

2010-04-10 Thread Mitch Towner
@mahendra Please do not change the status of a bug without giving an explanation. ** Changed in: ubuntuone-client (Ubuntu) Status: New = Confirmed -- ValueError: Read/write limit must be greater than 0 in ubuntuone-preferences with disabled throttling

[Bug 533095] Re: zim crashed with AttributeError in __getattr__()

2010-04-10 Thread Mitch Towner
** Visibility changed to: Public -- zim crashed with AttributeError in __getattr__() https://bugs.launchpad.net/bugs/533095 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com

[Bug 559898] Re: Sorry, no clue what happened here. Seems to have crashed after several suspend-to-ram - wakeup cycles

2010-04-10 Thread Mitch Towner
*** This bug is a duplicate of bug 458393 *** https://bugs.launchpad.net/bugs/458393 Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 458393, so it is being marked as such. Please look

[Bug 559956] Re: ubuntuone-preferences crashed with CancelledError in __init__()

2010-04-10 Thread Mitch Towner
*** This bug is a duplicate of bug 554133 *** https://bugs.launchpad.net/bugs/554133 @TheMenzor - I have now set bug #554133 to public as the apport retracer has preformed the backtrace there is no private/ sensitive information contained within any of the logs attached to that bug report.

[Bug 554133] Re: ubuntuone-preferences crashed with CancelledError in __init__()

2010-04-10 Thread Mitch Towner
I have changed the visibility of this bug report to public as as apport has set this report as the master bug report for this issue there is no private/ sensitive information contained within the logs. ** Visibility changed to: Public -- ubuntuone-preferences crashed with CancelledError in

[Bug 560091] Re: Ubuntu Une don't sincronize in my desktop, in my netbook works

2010-04-10 Thread Mitch Towner
*** This bug is a duplicate of bug 458393 *** https://bugs.launchpad.net/bugs/458393 Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 458393, so it is being marked as such. Please look

[Bug 555173] Re: ubuntuone-client crashes on i want to launch it.

2010-04-10 Thread Mitch Towner
This bug report is being closed due to your last comment regarding this being fixed with an update or configuration change. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down

[Bug 557017] Re: Ubuntu One failing after re-install

2010-04-10 Thread Mitch Towner
*** This bug is a duplicate of bug 517505 *** https://bugs.launchpad.net/bugs/517505 This bug report is being closed due to your last comment regarding this being fixed with an update or configuration change. For future reference you can manage the status of your own bugs by clicking on the

[Bug 504840] Re: Ubuntu One is not connecting.

2010-04-09 Thread Mitch Towner
This bug report is being closed due to your last comment regarding this being fixed with an update. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more

[Bug 556877] Re: ubuntuone not connected, it is impossible to exchange arcuivos with the application.

2010-04-09 Thread Mitch Towner
Can you please run the following command in the terminal to clear out your old Ubuntu One logs. mv ~/.cache/ubuntuone/log ~/.cache/ubuntuone/log_old mkdir ~/.cache/ubuntuone/log Then let Ubuntu One run for a while, copy some files into your Ubuntu One folder then attach your ubuntuone logs to

[Bug 558877] Re: Crash

2010-04-09 Thread Mitch Towner
*** This bug is a duplicate of bug 458393 *** https://bugs.launchpad.net/bugs/458393 Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 458393, so it is being marked as such. Please look

[Bug 558960] Re: 1060003460

2010-04-09 Thread Mitch Towner
I'm sorry to hear Ubuntu One is not working properly for you. If you would like to help debug the problem that would be greatly appreciated. You can do the following in order to provide important details that will help determine the root cause of this issue. 1) Quit the Ubuntu One client.

[Bug 558878] Re: Ubuntu One doesn't login

2010-04-09 Thread Mitch Towner
I'm sorry to hear Ubuntu One isn't working properly for you. Can you try the following and let me know the results? 1. Quit the Ubuntu One client. From the applet select Quit. Then open a Terminal (Applications Accessories Terminal) and run the following to quit the syncdaemon. u1sdtool -q

[Bug 557509] Re: Cannot seem to remove software from Ubuntu Software Center

2010-04-09 Thread Mitch Towner
Thank you for taking the time to report this bug and helping to make Ubuntu better. This bug did not have a package associated with it, which is important for ensuring that it gets looked at by the proper developers. You can learn more about finding the right package at

[Bug 551985] Re: UBUNTU ONE Malfunction

2010-04-09 Thread Mitch Towner
Can you please let Ubuntu One run for a while, copy some files into your Ubuntu One folder then attach your ubuntuone logs to this bug. Please zip your entire $HOME/.cache/ubuntuone/log/ folder and attach the zip file here. Thanks in advance! -- UBUNTU ONE Malfunction

[Bug 557509] Re: Cannot seem to remove software from Ubuntu Software Center

2010-04-09 Thread Mitch Towner
** Tags added: karmic -- Cannot seem to remove software from Ubuntu Software Center https://bugs.launchpad.net/bugs/557509 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com

[Bug 557504] Re: Video Downloading and Capture on Firefox bug

2010-04-09 Thread Mitch Towner
Thank you for taking the time to report this bug and helping to make Ubuntu better. This bug did not have the correct package associated with it, which is important for ensuring that it gets looked at by the proper developers. You can learn more about finding the right package at

[Bug 555173] Re: ubuntuone-client crashes on i want to launch it.

2010-04-09 Thread Mitch Towner
Unfortunately there is no debugging info in either of those logs in log.zip posted above. Are you sure that this is the entire contents of your your $HOME/.cache/ubuntuone/log/ folder? There should be a syncdaemon-exceptions.log /or a syncdaemon-exceptions.log with a date time in the filename.

[Bug 557509] Re: Cannot seem to remove software from Ubuntu Software Center

2010-04-09 Thread Mitch Towner
This bug report is being closed due to your last comment regarding this being fixed with an update or a configuration change. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop

[Bug 557504] Re: Video Downloading and Capture on Firefox bug

2010-04-09 Thread Mitch Towner
This bug report is being closed due to your last comment regarding this being fixed with an update or configuration change. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down

[Bug 557522] Re: Ubuntu 9.10 Crashes and hanges several times

2010-04-09 Thread Mitch Towner
Setting this back to the default Ubuntu task as this is not an ubuntuone-client issue. ** Package changed: ubuntuone-client (Ubuntu) = ubuntu ** Tags added: needs-reassignment -- Ubuntu 9.10 Crashes and hanges several times https://bugs.launchpad.net/bugs/557522 You received this bug

[Bug 555173] Re: ubuntuone-client crashes on i want to launch it.

2010-04-09 Thread Mitch Towner
Hi yontan. Unfortunately I don't quite understand exactly what you mean by I noticed, the last day of updating the files and folders. Do you mean that you are now successfully syncing your files? -- ubuntuone-client crashes on i want to launch it. https://bugs.launchpad.net/bugs/555173 You

[Bug 559232] Re: Problem using Ubuntu One via UMTS / GPRS

2010-04-09 Thread Mitch Towner
I'm sorry to hear Ubuntu One is not working properly for you. If you would like to help debug the problem that would be greatly appreciated. You can do the following in order to provide important details that will help determine the root cause of this issue. 1) Quit the Ubuntu One client.

[Bug 558399] Re: 网络代理的错误(Net work Proxy's BUG)

2010-04-09 Thread Mitch Towner
Thank you for taking the time to report this bug and helping to make Ubuntu better. This bug did not have the correct package associated with it, which is important for ensuring that it gets looked at by the proper developers. You can learn more about finding the right package at

[Bug 559655] Re: dunno

2010-04-09 Thread Mitch Towner
*** This bug is a duplicate of bug 479271 *** https://bugs.launchpad.net/bugs/479271 Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 479271, so it is being marked as such. Please look

[Bug 557017] Re: Ubuntu One failing after re-install

2010-04-08 Thread Mitch Towner
I'm sorry to hear Ubuntu One isn't working properly for you. Can you try the following and let me know the results? 1. Quit the Ubuntu One client. From the applet select Quit. Then open a Terminal (Applications Accessories Terminal) and run the following to quit the syncdaemon. u1sdtool -q

[Bug 523857] Re: It doesn't sync folder's links

2010-04-08 Thread Mitch Towner
I'm sorry to hear Ubuntu One is not working properly for you. If you would like to help debug the problem that would be greatly appreciated. You can do the following in order to provide important details that will help determine the root cause of this issue. 1) Quit the Ubuntu One client.

[Bug 555173] Re: ubuntuone-client crashes on i want to launch it.

2010-04-08 Thread Mitch Towner
Thank you for submitting your logs. Unfortunately the TRY_AGAIN error your received last night (in your syncdaemon- exceptions.log.2010-04-07_09-29-38) was caused by a server side issue that has now been fixed. Can you please try the following if you are still experiencing this problem now that

[Bug 557121] Re: UbuntuOne Client refuses to connect

2010-04-08 Thread Mitch Towner
I'm sorry to hear Ubuntu One is not working properly for you. If you would like to help debug the problem that would be greatly appreciated. You can do the following in order to provide important details that will help determine the root cause of this issue. 1) Quit the Ubuntu One client.

[Bug 557103] Re: ubuntuone client loses connection

2010-04-08 Thread Mitch Towner
I'm sorry to hear Ubuntu One is not working properly for you. If you would like to help debug the problem that would be greatly appreciated. You can do the following in order to provide important details that will help determine the root cause of this issue. 1) Quit the Ubuntu One client.

[Bug 556914] Re: Only 7 seconds on connect, then no connection.

2010-04-08 Thread Mitch Towner
Please try removing ubuntuone completely (including the Ubuntu One token) by following the steps outlined in the following faq: https://answers.edge.launchpad.net/ubuntuone-client/+faq/778 Thanks in advance! -- Only 7 seconds on connect, then no connection.

[Bug 557160] Re: Can't sync folders with non-ASCII names

2010-04-08 Thread Mitch Towner
*** This bug is a duplicate of bug 368626 *** https://bugs.launchpad.net/bugs/368626 Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 368626, so it is being marked as such. Please look

[Bug 556877] Re: ubuntuone not connected, it is impossible to exchange arcuivos with the application.

2010-04-08 Thread Mitch Towner
This may have been caused due to a recent server side error that was fixed around the time you reported that Ubuntu One is now working for you. Can you please confirm that Ubuntu One is still working now? If it is still working now, I believe this may have been caused due to the server side

[Bug 556429] Re: ubuntuone-client crashes when trying to connect it within 5 min. after computer start

2010-04-08 Thread Mitch Towner
*** This bug is a duplicate of bug 458393 *** https://bugs.launchpad.net/bugs/458393 @ altima. Thank you for uploading the requested logs. This particular bug has already been reported and is a duplicate of bug 458393, so it is being marked as such. Please look at the other bug report to see

[Bug 557344] Re: Proxy (russian lang)

2010-04-08 Thread Mitch Towner
*** This bug is a duplicate of bug 387308 *** https://bugs.launchpad.net/bugs/387308 Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately Ubuntu One does not support the use of a proxy at this time. This particular bug has already been reported and

[Bug 556914] Re: Only 7 seconds on connect, then no connection.

2010-04-08 Thread Mitch Towner
Yes, there was a server side issue yesterday that was affecting the client connecting to the server.This has now been resolved. As everything appears to be working now I believe this may have been the root cause of your issue. This bug report is being closed due to your last comment regarding

[Bug 555173] Re: ubuntuone-client crashes on i want to launch it.

2010-04-07 Thread Mitch Towner
Can you please add the new log files? ~/.cache/ubuntuone/log/oauth-login.log ~/.cache/ubuntuone/log/syncdaemon-exceptions.log Thanks in advance! -- ubuntuone-client crashes on i want to launch it. https://bugs.launchpad.net/bugs/555173 You received this bug notification because you are a

[Bug 556429] Re: ubuntuone-client crashes when trying to connect it within 5 min. after computer start

2010-04-07 Thread Mitch Towner
I'm sorry to hear Ubuntu One is not working properly for you. If you would like to help debug the problem that would be greatly appreciated. You can do the following in order to provide important details that will help determine the root cause of this issue. 1) Quit the Ubuntu One client.

[Bug 556605] Re: ATI displa driver freezes

2010-04-07 Thread Mitch Towner
Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately, we can't fix it because your description didn't include enough information. You may find it helpful to read How to report bugs effectively http://www.chiark.greenend.org.uk/~sgtatham/bugs.html.

[Bug 556642] Re: ubuntu one is taking too long to sync when I have very few files

2010-04-07 Thread Mitch Towner
*** This bug is a duplicate of bug 531273 *** https://bugs.launchpad.net/bugs/531273 ** This bug is no longer a duplicate of bug 556641 ubuntu one is taking too long to sync when I have very few files ** This bug has been marked a duplicate of bug 531273 sync takes ages: 28 minutes for

[Bug 556641] Re: ubuntu one is taking too long to sync when I have very few files

2010-04-07 Thread Mitch Towner
*** This bug is a duplicate of bug 531273 *** https://bugs.launchpad.net/bugs/531273 Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 531273, so it is being marked as such. Please look

[Bug 556672] Re: Ubuntu one does not disconnect and does not seem to sync either

2010-04-07 Thread Mitch Towner
I'm sorry to hear Ubuntu One is not working properly for you. If you would like to help debug the problem that would be greatly appreciated. You can do the following in order to provide important details that will help determine the root cause of this issue. 1) Quit the Ubuntu One client.

[Bug 556747] Re: Ubuntu one crasch upon plugging network out of one nic and into the other.

2010-04-07 Thread Mitch Towner
I'm sorry to hear Ubuntu One is not working properly for you. If you would like to help debug the problem that would be greatly appreciated. You can do the following in order to provide important details that will help determine the root cause of this issue. 1) Quit the Ubuntu One client.

[Bug 556770] Re: ubuntu one crashes when wireless network closes

2010-04-07 Thread Mitch Towner
*** This bug is a duplicate of bug 458393 *** https://bugs.launchpad.net/bugs/458393 ** This bug is no longer a duplicate of bug 556769 ubuntu one crashes when wireless network closes ** This bug has been marked a duplicate of bug 458393 BadTransition: SYS_SERVER_RESCAN_DONE -- ubuntu

[Bug 556769] Re: ubuntu one crashes when wireless network closes

2010-04-07 Thread Mitch Towner
*** This bug is a duplicate of bug 458393 *** https://bugs.launchpad.net/bugs/458393 Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 458393, so it is being marked as such. Please look

[Bug 556877] Re: ubuntuone not connected, it is impossible to exchange arcuivos with the application.

2010-04-07 Thread Mitch Towner
I'm sorry to hear Ubuntu One is not working properly for you. If you would like to help debug the problem that would be greatly appreciated. You can do the following in order to provide important details that will help determine the root cause of this issue. 1) Quit the Ubuntu One client.

[Bug 556914] Re: Only 7 seconds on connect, then no connection.

2010-04-07 Thread Mitch Towner
I'm sorry to hear Ubuntu One is not working properly for you. If you would like to help debug the problem that would be greatly appreciated. You can do the following in order to provide important details that will help determine the root cause of this issue. 1) Quit the Ubuntu One client.

[Bug 556893] Re: Ubuntu One does not connect

2010-04-07 Thread Mitch Towner
I'm sorry to hear Ubuntu One is not working properly for you. If you would like to help debug the problem that would be greatly appreciated. You can do the following in order to provide important details that will help determine the root cause of this issue. 1) Quit the Ubuntu One client.

[Bug 555484] Re: ubuntu one freezes and asks me to give sudo privileges to python at startup

2010-04-06 Thread Mitch Towner
Thank you for taking the time to report this bug and helping to make Ubuntu better. However, according to this report, you are not using the most recent version of this package for your Ubuntu release. Please upgrade to the most recent version and let us know if you are still having this issue.

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