[Bug 1015791] Re: cannot configure machine to suspend below a battery threshold

2012-06-26 Thread Patrick Santos
To OP - what you describe is gnome-power-manager. I am setting this issue to confirmed as I see the issue too - on a machine that is capable of performing a suspend, the option is not available to automatically suspend on critical battery, at least via gnome-power-manager's GUI. ** Package

[Bug 1015791] Re: cannot configure machine to suspend below a battery threshold

2012-06-26 Thread Patrick Santos
*** This bug is a duplicate of bug 993440 *** https://bugs.launchpad.net/bugs/993440 CORRECTION: This is a duplicate issue... found the bug listed under gnome-control-center. Bug #993440 ** Package changed: gnome-power-manager (Ubuntu) = gnome-control-center (Ubuntu) ** This bug has been

[Bug 1016559] Re: nautilus-dropbox installation hangs while downloading

2012-06-24 Thread Patrick Santos
Hello Evan, I solved the problem you have by doing the following: 1. Run, as you did before: sudo dpkg --configure -a 2. Press CONTROL+C to before the download of Dropbox tries to do anything. 3. Remove dropbox: sudo apt-get purge nautilus-dropbox That should allow you to install other packages

[Bug 1016559] Re: nautilus-dropbox installation hangs while downloading

2012-06-24 Thread Patrick Santos
**edit on point #2: 2. Press CONTROL+C before the download of Dropbox gets to 99%. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1016559 Title: nautilus-dropbox installation hangs while downloading

[Bug 983589] Re: hook /usr/share/apport/general-hooks/generic.py crashed: Traceback (most recent call last): File /usr/lib/python2.7/dist-packages/apport/report.py, line 718, in add_hooks_info s

2012-06-23 Thread Patrick Santos
Edited title (as it was just the error message copy-pasted) and assigned the package apport. It appears there's some localization issue, but I don't have the resources to confirm. ** Package changed: ubuntu = apport (Ubuntu) -- You received this bug notification because you are a member of

[Bug 992485] Re: SIze of luncher icons 32x32 is still to big

2012-06-23 Thread Patrick Santos
*** This bug is a duplicate of bug 930031 *** https://bugs.launchpad.net/bugs/930031 ** This bug has been marked a duplicate of bug 930031 Allow 24px launcher icons -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu.

[Bug 930031] Re: Allow 24px launcher icons

2012-06-23 Thread Patrick Santos
Note I have Bug #992485 as a duplicate to this one, although the aforementioned bug does not specifically request a size. (I'll argue that it may even be practical to move the size all the way down to 16x16, the smallest size of most icons.) --- Ubuntu Bug Squad volunteer triager

[Bug 992370] Re: can't watch videos and computer very slow

2012-06-23 Thread Patrick Santos
Thank you for reporting this bug to Ubuntu. Ubuntu 8.04 reached EOL on May 12, 2011. Please see this document for currently supported Ubuntu releases: https://wiki.ubuntu.com/Releases I've tried recreating this bug with DISTRO and was unable to, given the information you've provided. Please

[Bug 992547] Re: Update manager stops system

2012-06-23 Thread Patrick Santos
Thank you for taking the time to report this bug and helping to make Ubuntu better. This bug did not have a package associated with it, which is important for ensuring that it gets looked at by the proper developers. You can learn more about finding the right package at

[Bug 1016768] Re: unity workspace with left hand mouse

2012-06-22 Thread Patrick Santos
Thank you for taking the time to report this bug and helping to make Ubuntu better. This bug did not have a package associated with it, which is important for ensuring that it gets looked at by the proper developers. You can learn more about finding the right package at

[Bug 1014825] Re: computer boots slowly

2012-06-22 Thread Patrick Santos
Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command, as it will automatically gather debugging information, in a terminal: apport-collect 1014825 When reporting bugs in the future please use apport by using 'ubuntu- bug' and

[Bug 1015791] Re: cannot configure machine to suspend below a battery threshold

2012-06-22 Thread Patrick Santos
Thank you for taking the time to report this bug and helping to make Ubuntu better. May you confirm that the power configuration window you are referring to is gnome-power-manager, part of the Gnome control center? (That is the default for Gnome Shell and Unity Desktop.) If so, I can confirm the

[Bug 1014351] Re: linux-headers-3.2.0-25-generic-pae

2012-06-17 Thread Patrick Santos
Thank you for taking the time to report this issue and helping to make Ubuntu better. Examining the information you have given us, this does not appear to be a bug report so we are closing it and converting it to a question in the support tracker. We understand the difficulties you are facing, but

[Bug 1014351] Re: linux-headers-3.2.0-25-generic-pae

2012-06-17 Thread Patrick Santos
The OP is requesting help to solve a problem with a certain configuration. --- Ubuntu Bug Squad volunteer triager http://wiki.ubuntu.com/BugSquad ** Changed in: apt (Ubuntu) Status: Incomplete = Invalid ** Converted to question:

[Bug 1012375] Re: Lexmark printer firmware upgrade

2012-06-13 Thread Patrick Santos
The problem is certainly valid but it is requesting too large a change to be considered a feature request, and it is not a bug (i.e. there is no programmer error that is preventing the firmware upgrade). See: https://wiki.ubuntu.com/Bugs/HowToTriage#Feature_Requests I cannot find any existing

[Bug 1012375] Re: Lexmark printer firmware upgrade

2012-06-12 Thread Patrick Santos
Thank you for taking the time to make Ubuntu better. Since what you submitted is not really a bug, or a problem, but rather an idea to improve Ubuntu, you are invited to post your idea in Ubuntu Brainstorm at http://brainstorm.ubuntu.com/ where it can be discussed, voted by the community and

[Bug 1006749] Re: 'No/bypass proxy for' option is missing in Ubuntu 12.04

2012-06-12 Thread Patrick Santos
Thank you for taking the time to report this bug and helping to make Ubuntu better. This bug did not have a package associated with it, which is important for ensuring that it gets looked at by the proper developers. You can learn more about finding the right package at

[Bug 1006749] Re: 'No/bypass proxy for' option is missing in Ubuntu 12.04

2012-06-12 Thread Patrick Santos
I can confirm that the features the OP requested do not exist in gnome- control-center 1:3.4.2-0ubuntu0.2. I suggest importance Wishlist here. ** Changed in: gnome-control-center (Ubuntu) Status: New = Confirmed -- You received this bug notification because you are a member of Ubuntu

[Bug 1006662] Re: Uninstalling the current display manager leaves the system unbootable

2012-06-12 Thread Patrick Santos
Thank you for taking the time to report this bug and helping to make Ubuntu better. Please answer these questions: * Is this reproducible? * If so, what specific steps should we take to recreate this bug? - Specifically, what display manager did you have, and what packages did you uninstall

[Bug 1005283] Re: application sound recording not easily possible

2012-06-12 Thread Patrick Santos
Thank you for taking the time to make Ubuntu better. Since what you submitted is not really a bug, or a problem, but rather an idea to improve Ubuntu, you are invited to post your idea in Ubuntu Brainstorm at http://brainstorm.ubuntu.com/ where it can be discussed, voted by the community and

[Bug 1005169] Re: Regression bug after ssl update.

2012-06-12 Thread Patrick Santos
Thank you for taking the time to report this bug and helping to make Ubuntu better. This bug did not have a package associated with it, which is important for ensuring that it gets looked at by the proper developers. You can learn more about finding the right package at

[Bug 1009433] Re: 12.04: Copying large files to external fat32 and ntfs usb drives fails

2012-06-09 Thread Patrick Santos
Thank you for taking the time to report this bug and helping to make Ubuntu better. This bug did not have a package associated with it, which is important for ensuring that it gets looked at by the proper developers. You can learn more about finding the right package at

[Bug 1006567] Re: The external drives are not being unmounted when a user is logging off

2012-06-09 Thread Patrick Santos
Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command, as it will automatically gather debugging information, in a terminal: apport-collect 1006567 - In particular, please state which GUI (KDE? Gnome Shell? Unity?) this is

[Bug 1006843] Re: ubuntu 12.04 freezes and othertimes get very slow when wathing on youtube to the point that i need to reeboot the computer

2012-06-06 Thread Patrick Santos
Hi Matthias, Thank you for your reply. Note that bug reports are about single problems that you wish developers to fix - more than one issue means more than one report. If you are experiencing a lot of problems with your computer bieng slow (i.e not just Firefox) and want some more ideas to

[Bug 984492] Re: cursor wont work, when battery charging

2012-06-06 Thread Patrick Santos
Hmm maybe the apport broke before it was able to upload? The bug does sound like a kernel-related bug, so I'm going to put it under kernel. First, remove the following file if it exists: ~/.cache/apport/launchpad.credentials Then run: apport-collect -p linux 984492 --- Ubuntu Bug Squad

[Bug 1007621] Re: open file dialog in glchess is shrinked, unusable

2012-06-02 Thread Patrick Santos
Confirmed - simply click on the Chess game window and click Ctrl+O. I suggest importance HIGH as it essentially renders the load function useless. Result: The Load chess game dialog is that the fields in the dialog window take up a very small portion vertically on the screen, making it almost

[Bug 1007621] Re: open file dialog in glchess is shrinked, unusable

2012-06-02 Thread Patrick Santos
Attach screenshot (glchess 1:3.4.1-0ubuntu2, unity 5.12-0ubuntu1) --- Ubuntu Bug Squad volunteer triager http://wiki.ubuntu.com/BugSquad ** Attachment added: Screenshot of the issue under Unity desktop...

[Bug 1006154] Re: I can't open terminal

2012-06-02 Thread Patrick Santos
Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately, we cannot work on this bug because your description didn't include enough information. You may find it helpful to read How to report bugs effectively

[Bug 1006843] Re: ubuntu 12.04 freezes and othertimes get very slow when wathing on youtube to the point that i need to reeboot the computer

2012-06-02 Thread Patrick Santos
May you give an example of a web page that triggers the issue? (e.g. if it's a video, link to the specific video if possible) Also, have you tried another browser such as Chromium or Epiphany? From the following lines it looks like it's a media plugin that's taking up all your CPU which is

[Bug 599122] Re: Notebook trackpad don't work after login

2012-06-02 Thread Patrick Santos
*** This bug is a duplicate of bug 599123 *** https://bugs.launchpad.net/bugs/599123 ** This bug has been marked a duplicate of bug 599123 Notebook trackpad don't work after login -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to

[Bug 569765] Re: Error storing/reveiving passwords into/from gnome-keyring

2012-06-02 Thread Patrick Santos
** Package changed: ubuntu = gnome-keyring (Ubuntu) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/569765 Title: Error storing/reveiving passwords into/from gnome-keyring To manage notifications

[Bug 1007462] Re: Sound unmuted when headphones are unplugged

2012-06-02 Thread Patrick Santos
Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command (preferably right after you unplugged the headphones), as it will automatically gather debugging information, in a terminal: apport-collect 1007462 Also, if you can describe

[Bug 1006984] Re: the computer told me to report a bug to the developers i am now trying to do so

2012-06-02 Thread Patrick Santos
It is likely too late to do much (unless it happens again), but you can get attach logs to this bug by entering the following command into a terminal: apport-collect 1006984 Note we'll also require a description of what you were doing, what happened, and what should have happened in the

[Bug 1003712] Re: No sound after latest update for Ubuntu 12.04 LTS

2012-05-23 Thread Patrick Santos
** Package changed: ubuntu = alsa-tools (Ubuntu) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1003712 Title: No sound after latest update for Ubuntu 12.04 LTS To manage notifications about this

[Bug 1002337] Re: Google Chorme Version 19.0.1084.46 (latest) crashes on clicking Bookmark Manager or Import Bookmark

2012-05-22 Thread Patrick Santos
Thank you for taking the time to report this bug and trying to help make Ubuntu better. However, it seems that you are not using a software package provided by the official Ubuntu repositories. Because of this the Ubuntu project can not support or fix your particular bug. Please report this bug to

[Bug 1002363] Re: 12.04 remmina full screen closes unexpectedly

2012-05-21 Thread Patrick Santos
** Package changed: ubuntu = remmina (Ubuntu) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1002363 Title: 12.04 remmina full screen closes unexpectedly To manage notifications about this bug go

[Bug 1002337] Re: Google Chorme Version 19.0.1084.46 (latest) crashes on clicking Bookmark Manager or Import Bookmark

2012-05-21 Thread Patrick Santos
Are you using the chromium package, or Chrome downloaded straight from Google? ** Changed in: ubuntu Status: New = Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1002337 Title:

[Bug 999386] Re: Disk access locking whole PC

2012-05-21 Thread Patrick Santos
I found a bug report upstream (Linux kernel) that has the same symptoms to your issue. May you review it, and if you believe this is the same problem you have, I can link the two reports: Large I/O operations result in poor interactive performance and high iowait times

[Bug 997876] Re: No manual sort for bookmarks

2012-05-19 Thread Patrick Santos
Is the sorting for your bookmarks library set to unsorted? (see attached screenshot) It looks like you need to set your bookmark library to unsorted to be allowed to manually change the ordering of bookmarks. --- Ubuntu Bug Squad volunteer triager http://wiki.ubuntu.com/BugSquad ** Attachment

[Bug 771771] Re: dm-crypt shell fallback

2012-05-19 Thread Patrick Santos
This is likely a configuration issue, since one wrong move in ANY of that would cause the computer to fail to boot. The supported way to install encrypted filesystems is the alternate install CD. (If there is an issue performing that, then we can work on another bug report.) The report does not

[Bug 1001578] Re: Nautilus on SSD is slower than on external HDD

2012-05-19 Thread Patrick Santos
You may want to bring this discussion over to the Ubuntu forums under: http://ubuntuforums.org/forumdisplay.php?f=332 While using Nautilus, try the following command in a terminal: dmesg | tail If there are any error messages in the dump, there may be a bug here. Otherwise, it may just be

[Bug 999386] Re: Disk access locking whole PC

2012-05-19 Thread Patrick Santos
You are mentioning Virtualbox in your report... What is your host OS, and is Ubuntu the guest? If you use large files regularly, you may want to read filesystem benchmarks such as http://www.phoronix.com/scan.php?page=articleitem=ubuntu_1204_fsnum=1 In my experience (single hard drive) the xfs

[Bug 1001564] Re: crash on installing Ubuntu 12.04 using Live CD from USB Drive

2012-05-19 Thread Patrick Santos
Thank you for taking the time to report this bug and helping to make Ubuntu better. Please answer these questions: * Is this reproducible? * If so, what specific steps should we take to recreate this bug? - How did you create the USB installer? (from Windows or Ubuntu, and which tool) -

[Bug 1001564] Re: crash on installing Ubuntu 12.04 using Live CD from USB Drive

2012-05-19 Thread Patrick Santos
** Changed in: ubiquity (Ubuntu) Status: Incomplete = New -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1001564 Title: crash on installing Ubuntu 12.04 using Live CD from USB Drive To

[Bug 999386] Re: Disk access locking whole PC

2012-05-19 Thread Patrick Santos
Thank you for the information. Since Ubuntu is the host, this may have something to do with kernel, but they'll need logs during or after a large file transfer that you perform to be able to debug. Please run the following command (during or after your filesystem stress test) which will attach

[Bug 997876] Re: No manual sort for bookmarks

2012-05-19 Thread Patrick Santos
Thanks you for the prompt reply and your patience. I tried two computers, my main and my test laptop both with the same versions you are using and bookmark sorting works by default... The only possibility I can think of now is some artifact of the upgrade, configuration, or plug-in issue - you

[Bug 1001769] Re: i don't know, sorry

2012-05-19 Thread Patrick Santos
Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately, we cannot work on this bug because your description didn't include enough information. You may find it helpful to read How to report bugs effectively

[Bug 982351] Re: Facebook ce déconecte tout le temps??

2012-05-19 Thread Patrick Santos
Marking as incomplete pending OP's response to proposed hard drive issue ** Changed in: ubuntu Status: New = Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/982351 Title: Facebook

[Bug 231883] Re: Texlive/pdflatex is very slow on Gutsy/Hardy

2012-05-18 Thread Patrick Santos
I am currently checking whether a trailing slash in $HOME should even be valid. From what I'm seeing, it isn't / shouldn't be, as such a trailing slash does change the behaviour of more programs than texlive. https://common.helixcommunity.org/2004/devdocs/quickstart

[Bug 985144] Re: Multiple File Copy I/O Failure 12.04 Precise Pangolin

2012-05-18 Thread Patrick Santos
Correction - BUGNUMBER in this case is 985144, so you should enter: apport-collect 985144 --- Ubuntu Bug Squad volunteer triager http://wiki.ubuntu.com/BugSquad -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu.

[Bug 984783] Re: Whenever my secondary PC has something to do (HDD makes working-noise for more than a few seconds) The desktop and further things where destroyed graphicly.

2012-05-18 Thread Patrick Santos
Correction - BUGNUMBER in this case is 984783, so the command is: apport-collect 984783 --- Ubuntu Bug Squad volunteer triager http://wiki.ubuntu.com/BugSquad -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu.

[Bug 984492] Re: cursor wont work, when battery charging

2012-05-18 Thread Patrick Santos
Did you enter the bug number? The command you can copy-paste is: apport-collect 984492 (sorry about that I fixed my templates AFTER I realized I accidentally forgot to enter the numbers...) --- Ubuntu Bug Squad volunteer triager http://wiki.ubuntu.com/BugSquad -- You received this bug

[Bug 990862] Re: opengl ceased to work properly since upgrade to 12.04

2012-05-18 Thread Patrick Santos
Hmm I don't see the apport information being attached - if you get a chance to try apport-collect again, try: apport-collect 990862 (with the number of the bug) --- Ubuntu Bug Squad volunteer triager http://wiki.ubuntu.com/BugSquad -- You received this bug notification because you are a member

[Bug 990088] Re: Synaptic crashes on open

2012-05-18 Thread Patrick Santos
Correction – bugnumber is 990088, so enter into the following command into the terminal: apport-collect 990088 --- Ubuntu Bug Squad volunteer triager http://wiki.ubuntu.com/BugSquad -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu.

[Bug 985199] Re: Recents activies about hide files are show in the dashbord

2012-05-18 Thread Patrick Santos
Correction – bugnumber is 985199, so enter into the following command into the terminal: apport-collect 985199 --- Ubuntu Bug Squad volunteer triager http://wiki.ubuntu.com/BugSquad -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu.

[Bug 996796] Re: Software Centre regression - Icons not appearing in launcher when installing new apps

2012-05-18 Thread Patrick Santos
Received proper apport information, so set status back to new. ** Changed in: software-center (Ubuntu) Status: Incomplete = New -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/996796 Title:

[Bug 997876] Re: No manual sort for bookmarks

2012-05-18 Thread Patrick Santos
The left side of the Library window does allow manual sorting - only the right side does. If you want to sort the top level of folders, then click on All Bookmarks, Bookmarks Menu, or Bookmarks Toobar (depending on where the folders you want to sort are) and you can use the right side of the

[Bug 997913] Re: thunderbird fails to connect to mail server

2012-05-18 Thread Patrick Santos
Setting status back to new, as reporter is able to reproduce the issue. (I do not personally have the resources to confirm...) ** Changed in: thunderbird (Ubuntu) Status: Incomplete = New -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed

[Bug 231883] Re: Texlive/pdflatex is very slow on Gutsy/Hardy

2012-05-18 Thread Patrick Santos
Just as a note, I tried to reproduce on my Ubuntu 12.04 x64 setup (2009-15) by intentionally reconfiguring my $HOME with usermod. I did not notice any slowdown - so either texlive became tolerant of this or my laptop is too fast to notice the extra work... --- Ubuntu Bug Squad volunteer triager

[Bug 999425] Re: ubiquity

2012-05-18 Thread Patrick Santos
Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately, we cannot work on this bug because your description didn't include enough information. You may find it helpful to read How to report bugs effectively

[Bug 999436] Re: INFO: task BrdUnostat_gcr:32208 blocked for more than 120 seconds.

2012-05-18 Thread Patrick Santos
Thank you for taking the time to report this bug and trying to help make Ubuntu better. However, it seems that you are not using a software package provided by the official Ubuntu repositories. Because of this the Ubuntu project can not support or fix your particular bug. Please report this bug

[Bug 999812] Re: Unable to paste password straight from keepass to active form

2012-05-18 Thread Patrick Santos
Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command, as it will automatically gather debugging information, in a terminal: apport-collect 999812 Specifically, may you verify the version of Keepass? The keepass version in the

[Bug 1001174] Re: Better positioning of windows on external monitor plug out.

2012-05-18 Thread Patrick Santos
*** This bug is a duplicate of bug 763148 *** https://bugs.launchpad.net/bugs/763148 Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 763148, so it is being marked as such. Please look

[Bug 1000274] Re: Print to file dialog fails to add '.pdf' ext to filename

2012-05-18 Thread Patrick Santos
CONFIRMED in Ubuntu 12.04 x64 using libgtk-3-0 3.4.1-0ubuntu1. Editing original description to make it a little clearer... --- Ubuntu Bug Squad volunteer triager http://wiki.ubuntu.com/BugSquad -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to

[Bug 1000274] Re: Print to file dialog fails to add '.pdf' ext to filename

2012-05-18 Thread Patrick Santos
** Changed in: ubuntu Status: New = Confirmed ** Summary changed: - Print to file dialog fails to add '.pdf' ext to filename + Print to file dialog does not add extension to modified file name -- You received this bug notification because you are a member of Ubuntu Bugs, which is

[Bug 1000274] Re: Print to file dialog does not add extension to modified file name

2012-05-18 Thread Patrick Santos
** Package changed: ubuntu = gtk+3.0 (Ubuntu) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1000274 Title: Print to file dialog does not add extension to modified file name To manage notifications

[Bug 1000073] Re: Cannot update, upgrade, or install new versions of Ubuntu

2012-05-18 Thread Patrick Santos
Thank you for taking the time to report this issue and helping to make Ubuntu better. Examining the information you have given us, this does not appear to be a bug report so we are closing it and converting it to a question in the support tracker. We understand the difficulties you are facing, but

[Bug 981497] Re: Acer Travelmate 7750G FN keys and lid issues

2012-05-18 Thread Patrick Santos
** Package changed: ubuntu = hal-info (Ubuntu) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/981497 Title: Acer Travelmate 7750G FN keys and lid issues To manage notifications about this bug go

[Bug 1000838] Re: mouse and keyboard not working after 12.04 update

2012-05-18 Thread Patrick Santos
It sounds like your computer is pretty much useable and you'll be better off getting support from the following sources than sitting around waiting for some software to change: See the following places for support: https://answers.launchpad.net/ubuntu

[Bug 999948] Re: Ubuntu fails to account for separate boot partition

2012-05-18 Thread Patrick Santos
Preliminary setting package to grub2 ** Package changed: ubuntu = grub2 (Ubuntu) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/48 Title: Ubuntu fails to account for separate boot partition To

[Bug 990871] Re: upgraded to 12.04 and many of my mp4 videos will not play

2012-05-18 Thread Patrick Santos
Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately, we cannot work on this bug because your description didn't include enough information. You may find it helpful to read How to report bugs effectively

[Bug 999948] Re: Ubuntu fails to account for separate boot partition

2012-05-18 Thread Patrick Santos
I cannot reproduce this issue on my machines. May you post the hardware configuration of both machines, and the partitioning scheme + where you installed the bootloader? Are you multi-booting with more than one OS on the same computer? I have two Ubuntu 12.04 x64 machines with separate /boot

[Bug 993506] Re: nvidia kernel module fails to build on 3.4.x kernel [fatal error: asm/system.h: No such file or directory]

2012-05-17 Thread Sean Patrick Santos
If you patch this yourself, there seem to be two places that need it: nv-linux.h, and the pm_message_t section of conftest.sh. For the conftest.sh section I did this: #include linux/version.h #include linux/utsname.h #if LINUX_VERSION_CODE KERNEL_VERSION(3, 4, 0) #include asm/system.h #endif --

[Bug 1000652] [NEW] Not compatible with quantal libglib

2012-05-17 Thread Sean Patrick Santos
Public bug reported: Not sure if this counts as a bug, but was a mild surprise. The version of libglib2.0-0 in quantal was just upgraded, and is tagged as breaking emacs23 below 23.4. As a result, have to use emacs-lucid or emacs-nox (or own install) rather than the GTK version. ** Affects:

[Bug 1000542] [NEW] nvidia-current-updates broken with current quantal kernel

2012-05-16 Thread Sean Patrick Santos
*** This bug is a duplicate of bug 993506 *** https://bugs.launchpad.net/bugs/993506 Public bug reported: Some of the linux header files seem to have been changed/moved, which is causing the build to fail. I have no particular insight into the problem otherwise. ProblemType: Package

[Bug 1000542] Re: nvidia-current-updates broken with current quantal kernel

2012-05-16 Thread Sean Patrick Santos
*** This bug is a duplicate of bug 993506 *** https://bugs.launchpad.net/bugs/993506 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1000542 Title: nvidia-current-updates broken with current

[Bug 1000542] Re: nvidia-current-updates broken with current quantal kernel

2012-05-16 Thread Sean Patrick Santos
*** This bug is a duplicate of bug 993506 *** https://bugs.launchpad.net/bugs/993506 ** This bug has been marked a duplicate of bug 993506 nvidia kernel module fails to build on 3.4.x kernel [fatal error: asm/system.h: No such file or directory] -- You received this bug notification

[Bug 998312] Re: Firefox froze

2012-05-13 Thread Patrick Santos
Hmm I can't piece together the whole sequence of events that could make this happen, but one thing I notice is that Firefox's memory usage exceeded your physical memory and went into swap. From procStatus.txt: VmPeak: 1930712 kB VmSize: 1867308 kB - 1.78 GiB! VmSwap: 100868 kB From

[Bug 996796] Re: Software Centre regression - Icons not appearing in launcher when installing new apps

2012-05-13 Thread Patrick Santos
Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command, as it will automatically gather debugging information, in a terminal: apport-collect BUGNUMBER When reporting bugs in the future please use apport by using 'ubuntu-bug' and

[Bug 998854] Re: While browsing for file can use file renaming and file delete

2012-05-13 Thread Patrick Santos
This issue is still present for unity (5.12-0ubuntu1) desktop under Ubuntu 12.04 64-bit on Firefox 12.0+build1-0ubuntu0.12.04.1. I used the upload dialog at skydrive.live.com (although I'm sure any will work). The upload file dialog only contains Add to bookmarks, Show hidden files, Show size

[Bug 570738] Re: 10.04 upgrade won't shutdown or reboot

2012-05-13 Thread Patrick Santos
Assigned package to upstart which is the modern version of the package affected by this old bug. ** Package changed: ubuntu = upstart (Ubuntu) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/570738

[Bug 973670] Re: Precise Installer: US mirror not listed

2012-05-13 Thread Patrick Santos
Package set to debian-installer as per their directions on the installer team Launchpad page ** Package changed: ubuntu = debian-installer (Ubuntu) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu.

[Bug 921876] Re: Raid 1 + LVM + Encryption doesnt work 10.04

2012-05-13 Thread Patrick Santos
Package set to mdadm (software, non-fake RAID issue) ** Package changed: ubuntu = mdadm (Ubuntu) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/921876 Title: Raid 1 + LVM + Encryption doesnt work

[Bug 982351] Re: Facebook ce déconecte tout le temps??

2012-05-13 Thread Patrick Santos
From your log, I believe your issue may actually be a failing or badly connected hard disk!. (Vos logs ont l'air d'un disque dur qui n'est pas branché correctement ou qui est en train de faillir.) [ 1257.754596] ata1.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x6 [ 1257.754606] ata1.00:

[Bug 984492] Re: cursor wont work, when battery charging

2012-05-13 Thread Patrick Santos
I think this bug may be related to your desktop - can you tell me which desktop you are using (LXDE, Unity, Gnome Shell, KDE, XFCE)? Along with that, see below and enter that command so we get the rest of your version and system information. Please execute the following command, as it will

[Bug 985199] Re: Recents activies about hide files are show in the dashbord

2012-05-13 Thread Patrick Santos
We need to know what you were using to play the files, and which Recent you are referring to. As well we need your version information... Please execute the following command, as it will automatically gather debugging information, in a terminal: apport-collect BUGNUMBER When reporting bugs in

[Bug 985144] Re: Multiple File Copy I/O Failure 12.04 Precise Pangolin

2012-05-13 Thread Patrick Santos
Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command, as it will automatically gather debugging information, in a terminal, specifically right after you've caused the error if you can. apport-collect BUGNUMBER When reporting

[Bug 984783] Re: Whenever my secondary PC has something to do (HDD makes working-noise for more than a few seconds) The desktop and further things where destroyed graphicly.

2012-05-13 Thread Patrick Santos
It would be good to get some more information about your system, it looks like a GPU driver issue but for that we'll need logs. Please execute the following command, as it will automatically gather debugging information, in a terminal: apport-collect BUGNUMBER ** Changed in: ubuntu

[Bug 985649] Re: Imap or related task crashes with Web-Clients

2012-05-13 Thread Patrick Santos
I'm setting the package to courier-imap as that is what the forum topic refers to. Note the forum says it was SOLVED with what seems like a workaround, but a warning or performing the action done in the workaround by default would be nice. ** Package changed: ubuntu = courier (Ubuntu) -- You

[Bug 985720] Re: Printer HP Deskjet F2120 All in one stopped working in Ubuntu 11.10 with Gnome shell 3

2012-05-13 Thread Patrick Santos
Changing this to HP cups as output shows an HP printer driver ** Package changed: ubuntu = hplip (Ubuntu) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/985720 Title: Printer HP Deskjet F2120 All

[Bug 985896] Re: Wireless problem 12.04 and minor bugs

2012-05-13 Thread Patrick Santos
Human response here (well at least I'm currently defined as human)... Your bug report seems to be describing multiple problems - a bug report only should report on ONE problem. If you are encountering many issues, you make many bug reports! For your maximize and close buttons, try brining your

[Bug 986609] Re: Using x-terminal-emulator to open a terminal via Ctrl-Alt-T opens Root Terminal (with normal login)

2012-05-13 Thread Patrick Santos
Thank you for taking the time to report this bug and helping to make Ubuntu better. Please answer these questions: * Is this reproducible? * If so, what specific steps should we take to recreate this bug? This will help us to find and resolve the problem. In particular, can you let us know EVERY

[Bug 987460] Re: battery indicator does not show battery remaining

2012-05-13 Thread Patrick Santos
Assigning it to kernel for now... Looks like acpi. ** Package changed: ubuntu = linux (Ubuntu) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/987460 Title: battery indicator does not show battery

[Bug 998884] Re: Resume from standby error on Fujitsu Siemens Lifebook AH530

2012-05-13 Thread Patrick Santos
Updated tags for suspend resume failure and forwarded to kernel ** Tags added: resume suspend ** Package changed: ubuntu = linux (Ubuntu) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/998884 Title:

[Bug 990093] Re: ubuntu 12.04 installs MBR on USB. On USB Stick installation

2012-05-13 Thread Patrick Santos
Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately we can't start working on it yet, because your description didn't include enough information. Please execute the following command 'ubuntu-bug ubiquity' as it will gather detailed information

[Bug 990093] Re: ubuntu 12.04 installs MBR on USB. On USB Stick installation

2012-05-13 Thread Patrick Santos
Change package to installer ** Package changed: ubuntu = ubiquity (Ubuntu) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/990093 Title: ubuntu 12.04 installs MBR on USB. On USB Stick installation

[Bug 990088] Re: Synaptic crashes on open

2012-05-13 Thread Patrick Santos
Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command, as it will automatically gather debugging information, in a terminal: apport-collect BUGNUMBER This bug did not have a package associated with it, which is important for

[Bug 984764] Re: password change on first run fails on kubuntu 11.10

2012-05-13 Thread Patrick Santos
Thank you for taking the time to report this bug and helping to make Ubuntu better. This bug did not have a package associated with it, which is important for ensuring that it gets looked at by the proper developers. You can learn more about finding the right package at

[Bug 988517] Re: oem-config-remove-gtk: daemon died message

2012-05-13 Thread Patrick Santos
Package set to ubiquity as per the test case's description. Colin, in the future, can you try to put in apport information if your test image can do so properly? Thanks! See: https://help.ubuntu.com/community/ReportingBugs ** Package changed: ubuntu = ubiquity (Ubuntu) -- You received this

[Bug 990862] Re: opengl ceased to work properly since upgrade to 12.04

2012-05-13 Thread Patrick Santos
Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command, as it will automatically gather debugging information, in a terminal: apport-collect BUGNUMBER Along with the information, please also let us know what video card you have.

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