** Description changed:
- Ubuntu version: Ubuntu Artful Aardvark (development branch), Release: 17.10
- gnome-software package version: 3.26.0-0ubuntu2
+ [Impact]
+ GNOME Software crashes if a broken snap is installed.
- Expected: To be able to use the application.
+ [Test Case]
- What
** Changed in: lightdm (Ubuntu)
Status: Incomplete => New
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Title:
window appears informing you need root privileges
To manage
Can you describe what you were trying to install and the method you were
using?
** Changed in: lightdm (Ubuntu)
Status: New => Incomplete
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Note the UI didn't support cancelling in Xenial.
** No longer affects: gnome-software (Ubuntu Xenial)
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Title:
Cancelled installation of snap
This appears not to be an issue in Zesty/Xenial since that didn't use
snapd-glib and makes a new connection for each request.
** No longer affects: gnome-software (Ubuntu)
** No longer affects: gnome-software (Ubuntu Xenial)
** No longer affects: gnome-software (Ubuntu Zesty)
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e (Ubuntu Xenial)
Importance: Undecided => Medium
** Changed in: gnome-software (Ubuntu Zesty)
Importance: Undecided => Medium
** Changed in: gnome-software (Ubuntu Zesty)
Assignee: (unassigned) => Robert Ancell (robert-ancell)
** Changed in: gnome-software (Ubuntu Xen
** Also affects: gnome-software (Ubuntu Zesty)
Importance: Undecided
Status: New
** Also affects: gnome-software (Ubuntu Bionic)
Importance: High
Assignee: Robert Ancell (robert-ancell)
Status: Confirmed
** Also affects: gnome-software (Ubuntu Xenial)
Importance
I re-uploaded as 1.24-0ubuntu0.17.10.1~ppa1 as this is the version
number that will be used in the artful SRU.
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Title:
First installation of a
** Changed in: gnome-software (Ubuntu)
Assignee: (unassigned) => Robert Ancell (robert-ancell)
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Title:
Can't auth against U1 in
https://github.com/snapcore/snapd/pull/4079
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Title:
Cancelled installation of snap continues
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James - any thoughts on this?
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Title:
UbuntuOne auth dialog is displayed when polkit auth dialog is
dismissed
To manage notifications about
** Also affects: snapd-glib (Ubuntu)
Importance: Undecided
Status: New
** Also affects: gnome-software (Ubuntu Bionic)
Importance: High
Assignee: Robert Ancell (robert-ancell)
Status: Triaged
** Also affects: snapd-glib (Ubuntu Bionic)
Importance: Undecided
affects: snapd-glib (Ubuntu)
Importance: Undecided
Status: New
** Also affects: gnome-software (Ubuntu Bionic)
Importance: High
Assignee: Robert Ancell (robert-ancell)
Status: In Progress
** Also affects: snapd-glib (Ubuntu Bionic)
Importance: Undecided
Status: New
** Changed in: gnome-software (Ubuntu Bionic)
Status: New => Fix Committed
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Title:
Crashes if broken snaps installed
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** Changed in: gnome-software (Ubuntu Artful)
Status: New => Fix Committed
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Title:
Crashes if broken snaps installed
To manage
** Also affects: gnome-software (Ubuntu Bionic)
Importance: High
Status: New
** Also affects: gnome-software (Ubuntu Artful)
Importance: Undecided
Status: New
** Changed in: gnome-software (Ubuntu Artful)
Importance: Undecided => High
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** Summary changed:
- Software (gnome-software) crashes after several seconds. Entirely unusable.
+ Crashes if broken snaps installed
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Title:
enial)
** Changed in: snapd-glib (Ubuntu Artful)
Assignee: (unassigned) => Robert Ancell (robert-ancell)
** Changed in: gnome-software (Ubuntu Xenial)
Importance: Undecided => Medium
** Changed in: gnome-software (Ubuntu Zesty)
Importance: Undecided => Medium
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Thanks Dan! Looks like snapd can return broken snaps we're not handling. The
JSON for the broken snap is:
{
"apps":[{"snap":"nominal-roll-generator","name":"node-service"}],
"broken":"cannot read snap \"nominal-roll-generator\": cannot find installed
snap \"nominal-roll-generator\" at revision
I have yet to test this in a real case but this change should fix this
issue:
commit 4014cc5f0c904ea154221fa95a4e12ae90bc811f (HEAD -> master, origin/master,
origin/HEAD)
Author: Robert Ancell <robert.anc...@canonical.com>
Date: Wed Oct 25 16:52:36 2017 +1300
Connect to snapd
Hi Dan,
Could you attach the raw output after running this command? It will
access snapd and get the list of snaps you have installed. The
stacktrace is suggesting you have a snap without a name. I've seen
similar issues show up in automatic crash reports but never been able to
work out why this
The command line finds using these terms:
$ snap find 'oh my'
Name Version Developer Notes Summary
ohmygiraffe 1.1.0a popey - oh my giraffe
The weird thing is gnome-software should be sending the same thing...
Note that searching for "oh" doesn't work in GNOME Software -
Ah, seems to be a bug(?) in GNOME Software - it's only actually throwing
away any search word less that 3 characters. So the search "oh my" is
rejected because none of the words are long enough. "oh my gir" would
just search with "gir".
I would have thought having a total number of characters
The fix for this will be in snapd-glib, it was never built with the
assumption that snapd would restart in the middle of a transaction...
This is somewhat tricky to add because we have to be careful for things
to fail fast if snapd is not installed, but handle a restart during a
transaction (which
@jibel - can you check if this also occurs on older releases? The
restarting code seems to have been there for a while, any idea if this
is a new issue or has always been there?
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** Also affects: snapd-glib (Ubuntu)
Importance: Undecided
Status: New
** Changed in: snapd-glib (Ubuntu)
Status: New => Triaged
** Changed in: snapd-glib (Ubuntu)
Importance: Undecided => High
** Changed in: snapd-glib (Ubuntu)
Assignee: (unassigned) => Robe
** Changed in: gnome-software (Ubuntu)
Status: New => Triaged
** Changed in: gnome-software (Ubuntu)
Importance: Undecided => High
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This must surely relate to the snapd package - shouldn't it be providing
the .policy file?
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Title:
no policy kit auth dialog to install or
Fix is in lp:~ubuntu-desktop/gnome-software/ubuntu and ppa:ubuntu-
desktop/gnome-software (3.26.1-0ubuntu2~ppa1). Tested by installing
moon-buggy (crashes with archive version, fixed with new version).
Awaiting QA confirmation before release.
The fix is quite simple - it was a NULL pointer access
This regression was introduced with the fix for bug 1718170.
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Title:
/usr/bin/gnome-
** Description changed:
Test Case
1. Install a snap package from gnome-software
- 2. When the U1 auth dialog shows up enter your credentials and proceed
+ 2. When the U1 auth dialog shows up enter your credentials and proceed (with
recent snapd you need to cancel the polkit dialog that shows
I've gone through the Launchpad settings and tried to make the simple-
scan project look as similar to an existing GNOME project (gnome-
software) as I can. Hopefully this will make the Launchpad sync with the
upstream translations.
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Turns out we cancel the request in snapd-glib, but don't actually send
the cancel to snapd - this means that snapd never stops the install.
** Changed in: gnome-software (Ubuntu Artful)
Status: Triaged => In Progress
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Been discussing using ODRS (https://odrs.gnome.org/) for this.
** Changed in: gnome-software (Ubuntu)
Status: New => Triaged
** Changed in: gnome-software (Ubuntu)
Importance: Undecided => Wishlist
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Does this occur on startup or after an operation?
** Changed in: gnome-software (Ubuntu)
Status: New => Triaged
** Changed in: gnome-software (Ubuntu)
Importance: Undecided => Medium
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** Changed in: gnome-software (Ubuntu)
Assignee: (unassigned) => Robert Ancell (robert-ancell)
** Also affects: gnome-software (Ubuntu Artful)
Importance: Critical
Assignee: Robert Ancell (robert-ancell)
Status: Triaged
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** Also affects: gnome-software (Ubuntu Artful)
Importance: Medium
Assignee: Robert Ancell (robert-ancell)
Status: Triaged
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Title
** Changed in: gnome-software (Ubuntu)
Assignee: (unassigned) => Robert Ancell (robert-ancell)
** Also affects: gnome-software (Ubuntu Artful)
Importance: Medium
Assignee: Robert Ancell (robert-ancell)
Status: Triaged
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** Changed in: gnome-software (Ubuntu)
Status: New => Triaged
** Changed in: gnome-software (Ubuntu)
Importance: Undecided => Medium
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Can you confirm if this is a new bug or an existing one?
** Changed in: gnome-software (Ubuntu Artful)
Status: New => Triaged
** Changed in: gnome-software (Ubuntu Artful)
Importance: Undecided => High
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** Changed in: gnome-software (Ubuntu Artful)
Assignee: Robert Ancell (robert-ancell) => James Henstridge (jamesh)
** Changed in: gnome-software (Ubuntu Artful)
Importance: Undecided => High
** Changed in: gnome-software (Ubuntu Artful)
Status: New => Triaged
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The cause of this is the Polkit failure is reported back via snapd as a
general unauthorized failure. GNOME Software then attempts to do a snap
login which is the old method of gaining authorization.
There seem to be two solutions to this:
1. snapd should report the auth failure with an error
Can you confirm if this is an existing bug or something introduced with
the new snapd/gnome-software?
** Changed in: gnome-software (Ubuntu Artful)
Status: New => Triaged
** Changed in: gnome-software (Ubuntu Artful)
Importance: Undecided => High
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** Changed in: gnome-software (Ubuntu Artful)
Assignee: Robert Ancell (robert-ancell) => James Henstridge (jamesh)
** Changed in: gnome-software (Ubuntu Artful)
Importance: Undecided => High
** Changed in: gnome-software (Ubuntu Artful)
Status: New => Triaged
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The cause appears to be multiple threads accessing the same SnapdClient
object at the same time. This causes multiple requests to be sent at the
same time and snapd-glib has a bug that doesn't handle the replies
correctly. The solution in bug 1718170 is to make a SnapdClient for each
thread, and
This seems to have been fixed by the solution for bug 1718170.
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Title:
Impossible to install snap: Unexpected change ID returned
To manage
This seems to cause a simlar bug for removals (bug 1721765).
** Changed in: gnome-software (Ubuntu)
Status: New => Triaged
** Changed in: gnome-software (Ubuntu)
Importance: Undecided => Critical
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This seems to be a symptom of bug 1721740. i.e. the remove transaction
fails in the same was the installs are failing and this makes gnome-
software think the remove failed when it succeeded in relativity.
** Changed in: gnome-software (Ubuntu)
Status: New => Triaged
** Changed in:
I noticed that one of the patches was re-ordered, which caused some
renaming in the Ubuntu patches. Otherwise looks good.
** Changed in: gnome-software (Ubuntu)
Importance: Undecided => Medium
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** Summary changed:
- 3.26.1
+ Update to 3.26.1
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Title:
Update to 3.26.1
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** Changed in: gnome-software (Ubuntu Xenial)
Status: Triaged => Fix Committed
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Title:
Average rating for apps incorrect
To manage
Was fixed in gnome-software 3.22 (Zesty).
** Also affects: gnome-software (Ubuntu Xenial)
Importance: Undecided
Status: New
** Changed in: gnome-software (Ubuntu)
Status: Triaged => Fix Released
** Changed in: gnome-software (Ubuntu Xenial)
Status: New => Triaged
**
This works correctly in Artful, but confirmed the issue in Xenial.
** Changed in: gnome-software (Ubuntu)
Status: New => Triaged
** Changed in: gnome-software (Ubuntu)
Importance: Undecided => Medium
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commit 3e8a4ed577b48c485039d2b0d00f2936da92a00d
Author: Robert Ancell <robert.anc...@canonical.com>
Date: Thu Sep 21 12:55:12 2017 +1200
snap: Don't use a common SnapdClient
If the client fails (e.g. snapd is restarted) this means that snapd
operations
don't restart.
Looking in /var/lib/apt/lists I have:
archive.ubuntu.com_ubuntu_dists_xenial_multiverse_binary-amd64_Packages
archive.ubuntu.com_ubuntu_dists_xenial_multiverse_binary-i386_Packages
archive.ubuntu.com_ubuntu_dists_xenial_multiverse_dep11_Components-amd64.yml.gz
Explicitly, it looks like I am missing:
archive.ubuntu.com_ubuntu_dists_xenial_multiverse_dep11_Components-i386.yml.gz
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Title:
Cannot install
Linking in appstream as the reason is there is no appstream data:
$ appstreamcli search steam
Identifier: ri-li.desktop [desktop-application]
Name: Ri-li
Summary: a toy simulator game
Package: ri-li
Icon: ri-li_ri-li.png
** Also affects: appstream (Ubuntu)
Importance: Undecided
My guess is the live session doesn't have any appdata to show apps.
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Title:
gnome software doesn't show all categories in a live session
To
I opened a forum topic to discuss with the snapd authors:
https://forum.snapcraft.io/t/special-characters-cause-searches-to-fail/2158
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Title:
Testing shows +&><() seem to work fine, but =|!{}[]^"~*?:\/ do not.
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Title:
Bad query error when searching in GNOME Software
To manage
The bug appears to be in snapd which is returning this error.
** Changed in: gnome-software (Ubuntu)
Status: New => Triaged
** Changed in: gnome-software (Ubuntu)
Importance: Undecided => Medium
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>From store/store.go in the snapd repository:
// these characters might have special meaning on the search
// server, and don't form part of a reasonable search, so
// abort if they're included.
//
// "-" might also be special on the server, but it's also a
// valid part of a package name, so we
Bug 1717825 is about switching out our original dialog code for the
GNOME Software one. This should resolve some threading issues.
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Title:
I've investigated in the other bug and don't consider it a blocker -
@jibel can you change this to verification-done if you are happy with
this?
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Bug 1717830 opened against the store.
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Title:
Snap packages have too big descriptions in search result list
To manage notifications about this
Ancell (robert-ancell)
Status: Triaged
** Also affects: gnome-software (Ubuntu Xenial)
Importance: Undecided
Status: New
** Changed in: gnome-software (Ubuntu)
Status: New => Fix Released
** Changed in: gnome-software (Ubuntu)
Importance: Undecided =>
I have updated the patches to do this in the wip/rancell/snap-
auth-3-20-rebase git branch.
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Title:
Switch from Ubuntu One dialog in plugins and
Not showing up in the tracker anymore, will look there if it pops up
again.
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Title:
/usr/bin/gnome-
Ah, the tracker was just slow to load stats... it is there.
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Title:
/usr/bin/gnome-
In saying that, it is occurring in 3.22, which uses the new auth code.
There are significantly less reports though.
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Title:
/usr/bin/gnome-
My guess is this might be being caused by our Ubuntu One dialog that is
run from inside our plugin. That would fit Richard's guess that we are
using cairo from the non-main thread (i.e. using the plugin thread).
The solution to that would be to backport the auth code into 3.20.
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Does this still occur?
** Changed in: gnome-software (Ubuntu)
Status: Confirmed => Incomplete
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Title:
GNOME Software crashed notifying
Is this still a problem?
** Changed in: gnome-software (Ubuntu)
Status: Confirmed => Incomplete
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Title:
Blank entries in gnome-software
I think this is a non-issue now, right?
** Changed in: gnome-software (Ubuntu)
Status: Confirmed => Incomplete
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Title:
doesn't use
This is shell extensions plugin. It's supposed to handle not running
under GNOME Shell but it looks like a recent change to show the errors
in toasts is exposing this when it should be ignored.
** Changed in: gnome-software (Ubuntu)
Status: New => Triaged
** Changed in: gnome-software
*** This bug is a duplicate of bug 1714486 ***
https://bugs.launchpad.net/bugs/1714486
** This bug has been marked a duplicate of bug 1714486
snapd-login-service crashed with SIGABRT in g_mutex_clear()
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Causes gnome-software to fail to log into the store (bug 1713912)
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Title:
snapd-login-service crashed with SIGABRT in g_mutex_clear()
To manage
This seems to have been introduced in snapd-glib 1.18
** Changed in: snapd-glib (Ubuntu)
Status: Triaged => Fix Committed
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Title:
This is due to snapd-login-service crashing, which is probably bug
1714486
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Title:
Cannot authenticate to the snap store - Fails with dbus
Information type changed from Private to Public
** Changed in: snapd-glib (Ubuntu)
Importance: Medium => Critical
** Changed in: snapd-glib (Ubuntu)
Assignee: (unassigned) => Robert Ancell (robert-ancell)
** Changed in: snapd-glib (Ubuntu)
Status: Confirmed => Triaged
Forum post asking to clarify what the newline characters are supposed to be:
https://forum.snapcraft.io/t/snap-metadata-newline-characters/
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The crash is in new code that was added to the Xenial SRU, not a
regression in existing code.
The stacktrace doesn't point to an obvious issue that is causing this.
It's possible that the hash table has been corrupted by other code gone
wrong. I don't think this is worth blocking the SRU on.
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The reason for this what not what I expected...
The snap descriptions contain carriage return characters (\r). GNOME
Software replaces all the newline characters (\n) with spaces, but the
carriage returns remain.
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Perhaps also worth mentioning that the zoom in / zoom out keys don't
seem to generate a named event:
$ sudo acpi_listen
TOS1900:00 0080 01ff
TOS1900:00 0080 0102
TOS1900:00 0080 0182
TOS1900:00 0080 0103
TOS1900:00 0080 0183
TOS1900:00 0080
I noticed today that my touchpad toggle button is not working (in
Artful). I'm not sure if I correctly tested it because it doesn't show
in comment #41.
When I press the key I get:
$ sudo acpi_listen
TOS1900:00 0080 013f
TOS1900:00 0080 01bf
Which suggests this model (Toshiba
Currently stuck in NEW queue...
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Title:
Add snapd-glib to Ubuntu 14.04 LTS
To manage notifications about this bug go to:
*** This bug is a duplicate of bug 1690280 ***
https://bugs.launchpad.net/bugs/1690280
** This bug has been marked a duplicate of bug 1690280
Classic confined snaps don't install
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*** This bug is a duplicate of bug 1690280 ***
https://bugs.launchpad.net/bugs/1690280
** This bug is no longer a duplicate of bug 1705023
Do not promote or show classic snaps as installable or display the warning
before installation
** This bug has been marked a duplicate of bug 1690280
** Changed in: lightdm (Ubuntu)
Status: New => Invalid
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Title:
LightDM Bypass - lock screen doesn't resize after adding new display
To
*** This bug is a duplicate of bug 1690280 ***
https://bugs.launchpad.net/bugs/1690280
** This bug has been marked a duplicate of bug 1690280
Classic confined snaps don't install
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Is there any possibility that the snapd socket closed? I have found a
bug in snapd-glib where it continuously reads the socket when it closes.
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LightDM can use the greeter as a lock screen or it can be done by the
shell. Yes, you should file against Cinnamon. It may be light-locker
which is doing the locking or something else in Cinnamon.
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What desktop are you running? That seems to be an in-shell lock screen.
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Title:
LightDM Bypass - lock screen doesn't resize after adding new
This seems to occur for packages that are not in the Ubuntu archive e.g.
https://www.google.com/chrome/
http://itch.io/app
** Changed in: gnome-software (Ubuntu)
Status: Confirmed => Triaged
** Also affects: gnome-software (Ubuntu Artful)
Importance: High
Status: Triaged
**
If you are still getting this issue can you please open a new bug with
the version of gnome-software you have installed. Since there's been a
number of releases it's getting confusing as to what version people are
having issues with.
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Check if there is an upstream bug on
https://bugzilla.gnome.org/page.cgi?id=browse.html=gnome-
software and file one if not. I'm not sure if it's due to the way we're
using it in Ubuntu and it does seem to vary between GNOME Software
versions (so may be considered fixed upstream).
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You
Decision was made to use "Snap Store" instead of "Ubuntu Store".
** Summary changed:
- Update snap store name "Ubuntu Store"
+ Update snap store name "Snap Store"
** Description changed:
[Impact]
Currently various things are shown for the snap "Source" field:
3.20: "Ubuntu Snappy Store"
** Changed in: gnome-software (Ubuntu Zesty)
Status: Triaged => Fix Committed
** Changed in: gnome-software (Ubuntu Xenial)
Status: Triaged => Fix Committed
** Changed in: gnome-software (Ubuntu Artful)
Assignee: (unassigned) => Robert Ancell (robert-ancell)
*
** Changed in: gnome-software (Ubuntu Artful)
Status: Triaged => Fix Committed
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https://bugs.launchpad.net/bugs/1706500
Title:
Update snap store name "Ubuntu Store"
To manage
commit 6d4b2dee2d3f5d36c7b1b518ac54ee6e2c354313
Author: Robert Ancell <robert.anc...@canonical.com>
Date: Wed Sep 6 11:09:45 2017 +1200
snap: Correct the app origin
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