In my case I had tried Symphony a couple weeks ago and had long since
forgotten it had crashed.  I found the offending process and killed it,
but it took a while for me to become convinced the installer wasn't
broken.  It would be nice if the install process had a mechanism to ask
the user if they want the installer to quit the offending program for
them.

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package openoffice.org-emailmerge 1:3.1.1-4ubuntu2 failed to install/upgrade: 
subprocess new pre-installation script returned error exit status 1
https://bugs.launchpad.net/bugs/454880
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