Public bug reported: i use ubuntu 20.04 in dual boot mood with windows 10. my laptop is hp probook 350 G1 my laptop built in speakers works correctly but when i plug in my headphone there is no sound would you please provide me a solution to hear sounds from my headphones?
ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.8.0-50.56~20.04.1-generic 5.8.18 Uname: Linux 5.8.0-50-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.16 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: iman 1651 F.... pulseaudio /dev/snd/controlC1: iman 1651 F.... pulseaudio /dev/snd/pcmC1D0c: iman 1651 F...m pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Sun Apr 18 14:49:18 2021 InstallationDate: Installed on 2020-05-27 (325 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: iman 1651 F.... pulseaudio /dev/snd/controlC1: iman 1651 F.... pulseaudio /dev/snd/pcmC1D0c: iman 1651 F...m pulseaudio Symptom_Jack: Black Headphone Out, Right Symptom_Type: No sound at all Title: [HP 350 G1, IDT 92HD95, Black Headphone Out, Right] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/04/2016 dmi.bios.release: 15.22 dmi.bios.vendor: Insyde dmi.bios.version: F.16 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: 21B8 dmi.board.vendor: Hewlett-Packard dmi.board.version: KBC Version 46.20 dmi.chassis.asset.tag: 5CG420FPHC dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.chassis.version: Chassis Version dmi.ec.firmware.release: 70.32 dmi.modalias: dmi:bvnInsyde:bvrF.16:bd08/04/2016:br15.22:efr70.32:svnHewlett-Packard:pnHP350G1:pvr0998100000000010000600007:rvnHewlett-Packard:rn21B8:rvrKBCVersion46.20:cvnHewlett-Packard:ct10:cvrChassisVersion: dmi.product.family: 103C_5336AN G=N L=CON B=HP S=242 dmi.product.name: HP 350 G1 dmi.product.sku: J4R60ES#ABV dmi.product.version: 0998100000000010000600007 dmi.sys.vendor: Hewlett-Packard ** Affects: alsa-driver (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug focal -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1924906 Title: [HP 350 G1, IDT 92HD95, Black Headphone Out, Right] No sound at all To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1924906/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs