[Bug 1600151] Re: CRU Dataport with 4T SATA disk get disconnected on USB3 port

2016-07-20 Thread jtournier
This kernel does not solve the issue. Note that this kernel can't be installed on Ubuntu precise. I had to install Ubuntu 16.04 first. ** Tags added: kernel-bug-exists-upstream -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://b

[Bug 1600151] Re: CRU Dataport with 4T SATA disk get disconnected on USB3 port

2016-07-08 Thread jtournier
New report with the CRU mounted. ** Attachment added: "apport.linux-image-3.13.0-36-generic.pEqScy.apport" https://bugs.launchpad.net/ubuntu/+source/linux-lts-trusty/+bug/1600151/+attachment/4697350/+files/apport.linux-image-3.13.0-36-generic.pEqScy.apport -- You received this bug notificati

[Bug 1600151] Re: CRU Dataport with 4T SATA disk get disconnected on USB3 port

2016-07-08 Thread jtournier
I installed the latest kernel (4.6.3) but this does not solve the problem. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1600151 Title: CRU Dataport with 4T SATA disk get disconnected on USB3 port

[Bug 1600151] Re: CRU Dataport with 4T SATA disk get disconnected on USB3 port

2016-07-08 Thread jtournier
CRU product is a RTX115DC-3Q -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1600151 Title: CRU Dataport with 4T SATA disk get disconnected on USB3 port To manage notifications about this bug go to:

[Bug 1600151] [NEW] CRU Dataport with 4T SATA disk get disconnected on USB3 port

2016-07-08 Thread jtournier
Public bug reported: When connected a CRU dataport (with a 4T HD SATA disc) connected to a USB3 port, the volume is correctly mounted. I then copy the HD content to my workstation. But after several seconds (between 10s to 2mn), the device is disconnected and can't be seen anymore by the system