[Bug 1944759] Re: [SRU] confirm resize fails with CPUUnpinningInvalid

2024-07-30 Thread Rodrigo Barbieri
Hi James, updated debdiff attached in comment #37 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1944759 Title: [SRU] confirm resize fails with CPUUnpinningInvalid To manage notifications about

[Bug 1944759] Re: [SRU] confirm resize fails with CPUUnpinningInvalid

2024-07-30 Thread Rodrigo Barbieri
** Patch added: "lp1944759_focal.debdiff" https://bugs.launchpad.net/nova/+bug/1944759/+attachment/5801501/+files/lp1944759_focal.debdiff -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1944759

[Bug 1728031] Re: [SRU] Unable to change user password when ENFORCE_PASSWORD_CHECK is True

2024-07-30 Thread Rodrigo Barbieri
Antelope fix released as part of https://bugs.launchpad.net/horizon/+bug/2055409 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1728031 Title: [SRU] Unable to change user password when

[Bug 1944759] Re: [SRU] confirm resize fails with CPUUnpinningInvalid

2024-07-30 Thread Rodrigo Barbieri
** Tags added: sts -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1944759 Title: [SRU] confirm resize fails with CPUUnpinningInvalid To manage notifications about this bug go to:

[Bug 2072489] Re: AppArmor denied errors for ubuntu_pro_apt_news profile

2024-07-29 Thread Renan Rodrigo
The APT News testing for LP: #2069237 all passed, and this is enough to call verification-done for all releases here. Just in case, I have executed the CI test using the package from the archive and checked the failure exists, seeing it pass when using the package in proposed. ** Description

[Bug 2068744] Re: Launching ua status → An unexpected error occurred: list index out of range

2024-07-29 Thread Renan Rodrigo
Made small edits to the test case, given that `nala` is not available on all releases we test on, and we actually want the binary to be different rather than an alias to reproduce the bug. After those tweaks, I was able to reproduce the bug when running from the archive, and to verify that the

[Bug 2060769] Re: pro-client decodes utf-8 strictly, which causes problems in some locales

2024-07-29 Thread Renan Rodrigo
The Pro Client test suite now contains an integration test that covers the scenario described in this bug (Pro client's commands run successfully in a non-utf8 locale). I have performed the test steps described above for all valid releases, and was able to see the bug is fixed using the package

[Bug 2067810] Re: Apparmor denial on /var/lib/dpkg/arch

2024-07-29 Thread Renan Rodrigo
I removed the mantic-related tag, because this fix already landed there for the final version and no new SRUs are being done there as it is EOL -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/2067810

[Bug 2067810] Re: Apparmor denial on /var/lib/dpkg/arch

2024-07-29 Thread Renan Rodrigo
This bug has been already verified for 32.3.1, and now is being moved to v32 in the changelogs. Running the test script provided by Andreas shows that there is no difference on outputs from the archive version to the proposed version (no regressions). I am marking this verification-done for all

[Bug 1988299] Re: Can't upgrade from 20.04 to 22.04 due to extreme space requirement for /boot

2024-07-27 Thread Renan Rodrigo
Ok I'm having the very same problem now when upgrading from 22.04 to 24.04. - The automatic size that the installer chose for my /boot partition is 704M (no questions asked). - When upgrading to 22.04 from 20.04 I had to manually remove old kernels. Just any kernel update on Jammy nowadays makes

[Bug 2069125] Re: [SRU] Manila driver error with ONTAP SVM-scoped user

2024-07-11 Thread Rodrigo Barbieri
** Patch added: "lp2069125_noble.debdiff" https://bugs.launchpad.net/ubuntu/+source/manila/+bug/2069125/+attachment/5796282/+files/lp2069125_noble.debdiff -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu.

[Bug 2069125] Re: [SRU] Manila driver error with ONTAP SVM-scoped user

2024-07-11 Thread Rodrigo Barbieri
** Patch added: "lp2069125_mantic.debdiff" https://bugs.launchpad.net/ubuntu/+source/manila/+bug/2069125/+attachment/5796281/+files/lp2069125_mantic.debdiff -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu.

[Bug 2069125] Re: [SRU] Manila driver error with ONTAP SVM-scoped user

2024-07-11 Thread Rodrigo Barbieri
** Patch added: "lp2069125_antelope.debdiff" https://bugs.launchpad.net/ubuntu/+source/manila/+bug/2069125/+attachment/5796280/+files/lp2069125_antelope.debdiff -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu.

[Bug 2069125] Re: [SRU] Manila driver error with ONTAP SVM-scoped user

2024-07-11 Thread Rodrigo Barbieri
** Patch added: "lp2069125_jammy.debdiff" https://bugs.launchpad.net/ubuntu/+source/manila/+bug/2069125/+attachment/5796279/+files/lp2069125_jammy.debdiff -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu.

[Bug 2069125] Re: Manila driver error with ONTAP SVM-scoped user

2024-07-11 Thread Rodrigo Barbieri
** Description changed: - With the same NetApp stanza in the manila.conf file which was used without any issue in the Zed release was used in the Bobcat release. In the Bobcat release, the share creation worked normally, but adding access rule was not worked and couldn't delete the share.

[Bug 2060769] Re: pro-client execs `apt list --installed` instead of using python3-apt - leading to utf-8 errors

2024-07-10 Thread Renan Rodrigo
Given the wider range of problems represented in the bug, I have changed the title/description to accomodate any subprocess returning non-utf8. There is also a new fix plan. I will implement it and we will upload a 33.1 version to proposed fixing this. ** Description changed: [ Impact ]

[Bug 1999814] Re: [SRU] Allow for specifying common baseline CPU model with disabled feature

2024-07-10 Thread Rodrigo Barbieri
** Patch added: "lp1999814_focal.debdiff" https://bugs.launchpad.net/nova/+bug/1999814/+attachment/5795887/+files/lp1999814_focal.debdiff -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1999814

[Bug 1999814] Re: [SRU] Allow for specifying common baseline CPU model with disabled feature

2024-07-10 Thread Rodrigo Barbieri
** Patch added: "lp1999814_jammy.debdiff" https://bugs.launchpad.net/nova/+bug/1999814/+attachment/5795868/+files/lp1999814_jammy.debdiff -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1999814

[Bug 1728031] Re: [SRU] Unable to change user password when ENFORCE_PASSWORD_CHECK is True

2024-07-10 Thread Rodrigo Barbieri
** Attachment added: "bug_1728031_jammy_antelope_reproduced.png" https://bugs.launchpad.net/ubuntu/+source/horizon/+bug/1728031/+attachment/5795838/+files/bug_1728031_jammy_antelope_reproduced.png -- You received this bug notification because you are a member of Ubuntu Bugs, which is

[Bug 1728031] Re: [SRU] Unable to change user password when ENFORCE_PASSWORD_CHECK is True

2024-07-10 Thread Rodrigo Barbieri
** Attachment added: "bug_1728031_jammy_antelope_fixed.png" https://bugs.launchpad.net/ubuntu/+source/horizon/+bug/1728031/+attachment/5795839/+files/bug_1728031_jammy_antelope_fixed.png ** Tags removed: verification-antelope-needed verification-needed ** Tags added:

[Bug 2055409] Re: [SRU] config OPENSTACK_INSTANCE_RETRIEVE_IP_ADDRESSES does not apply to instance detail page

2024-07-10 Thread Rodrigo Barbieri
** Changed in: cloud-archive/caracal Status: Fix Committed => Fix Released ** Tags removed: verification-needed ** Tags added: verification-done -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu.

[Bug 2055409] Re: [SRU] config OPENSTACK_INSTANCE_RETRIEVE_IP_ADDRESSES does not apply to instance detail page

2024-07-10 Thread Rodrigo Barbieri
** Attachment added: "bug_2055409_jammy_antelope_verification.txt" https://bugs.launchpad.net/cloud-archive/xena/+bug/2055409/+attachment/5795828/+files/bug_2055409_jammy_antelope_verification.txt ** Tags removed: verification-antelope-needed ** Tags added: verification-antelope-done -- You

[Bug 1999814] Re: [SRU] Allow for specifying common baseline CPU model with disabled feature

2024-07-09 Thread Rodrigo Barbieri
** Description changed: SRU TEMPLATE AT THE BOTTOM *** Hello, This is very similar to pad.lv/1852437 (and the related blueprint at https://blueprints.launchpad.net/nova/+spec/allow-disabling-cpu-flags), but there is a very different and important nuance. A

[Bug 2055409] Re: [SRU] config OPENSTACK_INSTANCE_RETRIEVE_IP_ADDRESSES does not apply to instance detail page

2024-07-09 Thread Rodrigo Barbieri
** Attachment added: "bug_2055409_bionic_ussuri_verification.txt" https://bugs.launchpad.net/horizon/+bug/2055409/+attachment/5795628/+files/bug_2055409_bionic_ussuri_verification.txt ** Tags removed: verification-ussuri-needed ** Tags added: verification-ussuri-done -- You received this

[Bug 1728031] Re: [SRU] Unable to change user password when ENFORCE_PASSWORD_CHECK is True

2024-07-08 Thread Rodrigo Barbieri
** Changed in: cloud-archive/zed Status: Fix Released => Won't Fix -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1728031 Title: [SRU] Unable to change user password when

[Bug 2055409] Re: [SRU] config OPENSTACK_INSTANCE_RETRIEVE_IP_ADDRESSES does not apply to instance detail page

2024-07-08 Thread Rodrigo Barbieri
** Changed in: cloud-archive/zed Status: New => Won't Fix ** Changed in: cloud-archive/victoria Status: New => Won't Fix ** Changed in: cloud-archive/wallaby Status: New => Won't Fix ** Changed in: cloud-archive/xena Status: New => Won't Fix -- You received this

[Bug 1999814] Re: [SRU] Allow for specifying common baseline CPU model with disabled feature

2024-07-03 Thread Rodrigo Barbieri
** Also affects: nova (Ubuntu) Importance: Undecided Status: New ** Also affects: nova (Ubuntu Bionic) Importance: Undecided Status: New ** Also affects: nova (Ubuntu Focal) Importance: Undecided Status: New ** Also affects: nova/victoria Importance: Undecided

[Bug 1728031] Re: [SRU] Unable to change user password when ENFORCE_PASSWORD_CHECK is True

2024-06-28 Thread Rodrigo Barbieri
** Attachment added: "bug_1728031_focal_yoga_fixed.png" https://bugs.launchpad.net/horizon/+bug/1728031/+attachment/5793341/+files/bug_1728031_focal_yoga_fixed.png ** Tags removed: verification-yoga-needed ** Tags added: verification-yoga-done -- You received this bug notification because

[Bug 1728031] Re: [SRU] Unable to change user password when ENFORCE_PASSWORD_CHECK is True

2024-06-28 Thread Rodrigo Barbieri
** Attachment added: "bug_1728031_focal_yoga_reproduced.png" https://bugs.launchpad.net/horizon/+bug/1728031/+attachment/5793340/+files/bug_1728031_focal_yoga_reproduced.png -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu.

[Bug 1728031] Re: [SRU] Unable to change user password when ENFORCE_PASSWORD_CHECK is True

2024-06-28 Thread Rodrigo Barbieri
** Attachment added: "bug_1728031_jammy_bobcat_fixed.png" https://bugs.launchpad.net/horizon/+bug/1728031/+attachment/5793203/+files/bug_1728031_jammy_bobcat_fixed.png ** Tags removed: verification-bobcat-needed ** Tags added: verification-bobcat-done -- You received this bug notification

[Bug 1728031] Re: [SRU] Unable to change user password when ENFORCE_PASSWORD_CHECK is True

2024-06-28 Thread Rodrigo Barbieri
** Attachment added: "bug_1728031_jammy_bobcat_reproduced.png" https://bugs.launchpad.net/horizon/+bug/1728031/+attachment/5793202/+files/bug_1728031_jammy_bobcat_reproduced.png -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu.

[Bug 2055409] Re: [SRU] config OPENSTACK_INSTANCE_RETRIEVE_IP_ADDRESSES does not apply to instance detail page

2024-06-28 Thread Rodrigo Barbieri
** Attachment added: "bug_2055409_jammy_bobcat_verification.txt" https://bugs.launchpad.net/horizon/+bug/2055409/+attachment/5793228/+files/bug_2055409_jammy_bobcat_verification.txt ** Tags removed: verification-bobcat-needed verification-yoga-needed ** Tags added: verification-bobcat-done

[Bug 2055409] Re: [SRU] config OPENSTACK_INSTANCE_RETRIEVE_IP_ADDRESSES does not apply to instance detail page

2024-06-28 Thread Rodrigo Barbieri
** Attachment added: "bug_2055409_focal_yoga_verification.txt" https://bugs.launchpad.net/horizon/+bug/2055409/+attachment/5793227/+files/bug_2055409_focal_yoga_verification.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu.

[Bug 2055409] Re: [SRU] config OPENSTACK_INSTANCE_RETRIEVE_IP_ADDRESSES does not apply to instance detail page

2024-06-21 Thread Rodrigo Barbieri
** Attachment added: "bug_2055409_focal_ussuri_verification.txt" https://bugs.launchpad.net/horizon/+bug/2055409/+attachment/5791239/+files/bug_2055409_focal_ussuri_verification.txt ** Tags removed: verification-needed-focal ** Tags added: verification-done-focal -- You received this bug

[Bug 1944759] Re: [SRU] confirm resize fails with CPUUnpinningInvalid

2024-06-21 Thread Rodrigo Barbieri
** Description changed: * SRU DESCRIPTION BELOW * Nova has a race condition between resize_instance() compute manager call and the update_available_resources periodic job. If they overlap at the right place, when resize_instance calls finish_resize, then periodic job will not track

[Bug 1728031] Re: [SRU] Unable to change user password when ENFORCE_PASSWORD_CHECK is True

2024-06-21 Thread Rodrigo Barbieri
All evidence was collected as part of verification for bug https://bugs.launchpad.net/horizon/+bug/2055409 ... please refer to the respective attachments for the verification of that bug for extra details on setting up the env, upgrading package, etc ** Tags removed: verification-needed-jammy

[Bug 1728031] Re: [SRU] Unable to change user password when ENFORCE_PASSWORD_CHECK is True

2024-06-21 Thread Rodrigo Barbieri
** Attachment added: "bug_1728031_noble_caracal_fixed.png" https://bugs.launchpad.net/horizon/+bug/1728031/+attachment/5791148/+files/bug_1728031_noble_caracal_fixed.png -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu.

[Bug 1728031] Re: [SRU] Unable to change user password when ENFORCE_PASSWORD_CHECK is True

2024-06-21 Thread Rodrigo Barbieri
** Attachment added: "bug_1728031_noble_caracal_reproduced.png" https://bugs.launchpad.net/horizon/+bug/1728031/+attachment/5791147/+files/bug_1728031_noble_caracal_reproduced.png -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu.

[Bug 1728031] Re: [SRU] Unable to change user password when ENFORCE_PASSWORD_CHECK is True

2024-06-21 Thread Rodrigo Barbieri
** Attachment added: "bug_1728031_mantic_bobcat_fixed.png" https://bugs.launchpad.net/horizon/+bug/1728031/+attachment/5791146/+files/bug_1728031_mantic_bobcat_fixed.png -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu.

[Bug 1728031] Re: [SRU] Unable to change user password when ENFORCE_PASSWORD_CHECK is True

2024-06-21 Thread Rodrigo Barbieri
** Attachment added: "bug_1728031_mantic_bobcat_reproduced.png" https://bugs.launchpad.net/horizon/+bug/1728031/+attachment/5791145/+files/bug_1728031_mantic_bobcat_reproduced.png -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu.

[Bug 1728031] Re: [SRU] Unable to change user password when ENFORCE_PASSWORD_CHECK is True

2024-06-21 Thread Rodrigo Barbieri
** Attachment added: "bug_1728031_jammy_yoga_fixed.png" https://bugs.launchpad.net/horizon/+bug/1728031/+attachment/5791144/+files/bug_1728031_jammy_yoga_fixed.png -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu.

[Bug 1728031] Re: [SRU] Unable to change user password when ENFORCE_PASSWORD_CHECK is True

2024-06-21 Thread Rodrigo Barbieri
** Attachment added: "bug_1728031_jammy_yoga_reproduced.png" https://bugs.launchpad.net/horizon/+bug/1728031/+attachment/5791143/+files/bug_1728031_jammy_yoga_reproduced.png -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu.

[Bug 2055409] Re: [SRU] config OPENSTACK_INSTANCE_RETRIEVE_IP_ADDRESSES does not apply to instance detail page

2024-06-21 Thread Rodrigo Barbieri
** Attachment added: "bug_2055409_mantic_bobcat_verification.txt" https://bugs.launchpad.net/horizon/+bug/2055409/+attachment/5791142/+files/bug_2055409_mantic_bobcat_verification.txt ** Tags removed: verification-needed-jammy verification-needed-mantic ** Tags added: verification-done-jammy

[Bug 2055409] Re: [SRU] config OPENSTACK_INSTANCE_RETRIEVE_IP_ADDRESSES does not apply to instance detail page

2024-06-21 Thread Rodrigo Barbieri
** Attachment added: "bug_2055409_jammy_yoga_verification.txt" https://bugs.launchpad.net/horizon/+bug/2055409/+attachment/5791141/+files/bug_2055409_jammy_yoga_verification.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu.

[Bug 2069237] Re: [SRU] ubuntu-advantage-tools (32.3 -> 33) Xenial, Bionic, Focal, Jammy, Noble

2024-06-13 Thread Renan Rodrigo
Updated the title to remove Mantic from the releases list - we are not releasing there, because we aim for end of July as the date for v33 to be out and Mantic should be EOL when it happens. There is a Mantic release candidate in the staging PPA, but no upload to mantic-proposed is expected. **

[Bug 2068744] Re: Launching ua status → An unexpected error occurred: list index out of range

2024-06-13 Thread Renan Rodrigo
** Description changed: + [ Impact ] + + If `apt` is masked by other helper tools, such as `nala`, as seen in the + original description, `apt list --installed` will return data in a + different format. This will cause the Pro Client to fail to parse the + data, and break. + + The Pro Client

[Bug 2060769] Re: pro-client execs `apt list --installed` instead of using python3-apt - leading to utf-8 errors

2024-06-13 Thread Renan Rodrigo
** Description changed: + [ Impact ] + + If for any reason the user's system has any non-utf8 character as part + of the `apt list --installed` command, the Pro Client will fail to parse + the return output and break. + + Independent of why this happens, the Pro Client should not be relying on

[Bug 2069237] Re: [SRU] ubuntu-advantage-tools (32.3 -> 33) Xenial, Bionic, Focal, Jammy, Mantic, Noble

2024-06-13 Thread Renan Rodrigo
** Description changed: [ Impact ] This release brings both bug-fixes and new features for the Pro Client, and we would like to make sure all of our supported customers have access to these improvements on all releases. The most important changes are: - + + - Some contracts now

[Bug 2069237] [NEW] [SRU] ubuntu-advantage-tools (32.3 -> 33) Xenial, Bionic, Focal, Jammy, Mantic, Noble

2024-06-12 Thread Renan Rodrigo
Public bug reported: [ Impact ] This release brings both bug-fixes and new features for the Pro Client, and we would like to make sure all of our supported customers have access to these improvements on all releases. The most important changes are: See the changelog entry below for a full

[Bug 1991859] Re: pro attach does not cope well with squid-deb-proxy ACLs

2024-06-12 Thread Renan Rodrigo
Hello, Seth We have implemented (a couple releases ago, sorry I forgot to update this here) a better Unexpected APT Error message, which includes the details returned by apt when the exception happens - so you immediately see (before looking at logs) a pointer to what happened. I am closing this

[Bug 2068744] Re: Launching ua status → An unexpected error occurred: list index out of range

2024-06-10 Thread Renan Rodrigo
Nice! We have switched to python3-apt recently, and this will be not a problem anymore in v33. ** Changed in: ubuntu-advantage-tools (Ubuntu) Status: New => Fix Committed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu.

[Bug 2063032] Re: Can't enable or disable livepatch.

2024-06-07 Thread Renan Rodrigo
** Changed in: ubuntu-advantage-tools (Ubuntu) Status: Incomplete => Invalid -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/2063032 Title: Can't enable or disable livepatch. To manage

[Bug 2068744] Re: Launching ua status → An unexpected error occurred: list index out of range

2024-06-07 Thread Renan Rodrigo
Hi Marco, thanks for reporting this The parsing of `apt list --installed` is failing - we are trying to extract version information using the pattern, and it fails. The root cause fix will be deployed next release. But to know what is happening here, could you please append the output of `apt

[Bug 2067810] Re: New Apparmor denial with ubuntu-advantage-tools on bionic

2024-06-05 Thread Renan Rodrigo
** Changed in: ubuntu-advantage-tools (Ubuntu) Status: New => In Progress ** Changed in: ubuntu-advantage-tools (Ubuntu) Assignee: (unassigned) => Andreas Hasenack (ahasenack) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to

[Bug 2068100] Re: ran `pro detach` to i could then run `pro attach ...` but `pro detach` failed on livepatch

2024-06-05 Thread Renan Rodrigo
Hello, Michael, thanks for reporting this bug. The ubuntu-advantage.log contains tracebacks only related to livepatch, and the Pro Client is behaving as expected as far as I can see. I am including Livepatch people in this bug so they can weigh in on what is happening. I will mark this

[Bug 2067728] Re: i am facing some issue like notification becomes bigger and some times system get stuck at a place after this recent update and more issue i am facing

2024-06-05 Thread Renan Rodrigo
Hello, lokendar, thanks for reporting this bug. I can see many timeouts in the logs. Those seem to be caused by instability on our servers - we apologise. Now it should be back to normal. Could you try enabling/disabling the services (like livepatch) again? Also, could you elaborate more on

[Bug 2067580] Re: cannot disable livepatch when /etc/lsb-release is edited

2024-06-05 Thread Renan Rodrigo
Hello, jkwang28, thanks for reporting this bug. Livepatch seems to be relying on the output of /etc/lsb-release to verify compatibility on all operations (including disable/status/etc). I would say editing /etc/lsb-release or /etc/os-release is not something supported from the Pro side. I see

[Bug 2067076] Re: Ubuntu Pro not attaching nor returning status

2024-06-05 Thread Renan Rodrigo
Hello, John, thanks for raising this issue. I see the tracebacks in the logs are all related to timeouts and disconnects. We apologise, our servers have been unstable for a while :/ Now everything should be normal again. Could you try to attach / run status and see if the problem persists? **

[Bug 2067060] Re: Disabling ems-apps fails

2024-06-05 Thread Renan Rodrigo
Hello, Björn, thanks for reaching out and raising this bug. I see you have tried to disable esm-apps, but during that operation, our servers had an unexpected timeout :( Now the service is up again - does this issue still persist? What happens when you run `sudo pro disable` or `sudo pro

[Bug 2066304] Re: update-manager crashed

2024-06-05 Thread Renan Rodrigo
** Changed in: ubuntu-advantage-tools (Ubuntu) Status: Invalid => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/2066304 Title: update-manager crashed To manage notifications

[Bug 2066294] Re: package ubuntu-advantage-tools 31.2.3~22.04 failed to install/upgrade: installed ubuntu-advantage-tools package post-installation script subprocess was killed by signal (Broken pipe)

2024-06-05 Thread Renan Rodrigo
Hello, malperry73, thanks for reporting this bug. I cannot reproduce it locally - I have no details from the logs on what exactly did fail. Do you have steps to reproduce this behavior? Can you see the same on different systems? The only smell I see in the logs are errors and warnings for other

[Bug 2066304] Re: update-manager crashed

2024-06-05 Thread Renan Rodrigo
** Also affects: update-manager (Ubuntu) Importance: Undecided Status: New -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/2066304 Title: update-manager crashed To manage notifications

[Bug 2066304] Re: update-manager crashed

2024-06-05 Thread Renan Rodrigo
Hello, ubtb450, thanks for reporting this bug. I am under the impression this is a duplicate of something already fixed on the update-manager side. I will add them to this bug, and mark incomplete for u-a-t until we get more information. ** Information type changed from Private to Public --

[Bug 2066294] Re: package ubuntu-advantage-tools 31.2.3~22.04 failed to install/upgrade: installed ubuntu-advantage-tools package post-installation script subprocess was killed by signal (Broken pipe)

2024-06-05 Thread Renan Rodrigo
** Information type changed from Private to Private Security ** Information type changed from Private Security to Public -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/2066294 Title: package

[Bug 2066231] Re: Pro livepatch unable to mount file

2024-06-05 Thread Renan Rodrigo
Hello, sahcadmin, thanks for reporting this bug. It seems there is a problem in querying Livepatch status, so I'll be tagging the Livepatch team to take a look. On the Pro Client's side the behavior seems to be correct, but I'll keep it as incomplete until we have more input. ** Information

[Bug 1728031] Re: [SRU] Unable to change user password when ENFORCE_PASSWORD_CHECK is True

2024-06-05 Thread Rodrigo Barbieri
** No longer affects: horizon (Ubuntu Focal) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1728031 Title: [SRU] Unable to change user password when ENFORCE_PASSWORD_CHECK is True To manage

[Bug 2031192] Re: Enabling of Pro Services Does Not Update when using airgapped mirrors over http://

2024-05-29 Thread Renan Rodrigo
The verification for the main SRU bug (https://bugs.launchpad.net/ubuntu/+source/ubuntu-advantage-tools/+bug/2060732) was done for 32.2 and no errors were encountered related to this bug. No need to re-do all automation for 32.3, as explained

[Bug 2033313] Re: Rename ua_logs.tar.gz to up_logs.tar.gz

2024-05-29 Thread Renan Rodrigo
The verification for the main SRU bug (https://bugs.launchpad.net/ubuntu/+source/ubuntu-advantage-tools/+bug/2060732) was done for 32.2 and no errors were encountered related to this bug. No need to re-do all automation for 32.3, as explained

[Bug 2066929] Re: 32.1 in -proposed causes new apparmor denials

2024-05-29 Thread Renan Rodrigo
The verification for the main SRU bug (https://bugs.launchpad.net/ubuntu/+source/ubuntu-advantage-tools/+bug/2060732) was done for 32.2 and no errors were encountered related to this bug. No need to re-do all automation for 32.3, as explained

[Bug 2065573] Re: esm-cache.service denied access to /etc/os-release by apparmor

2024-05-29 Thread Renan Rodrigo
I'm re-marking this as verification-done for all releases, as it was verified on 32.2 and the new 32.3 version does not affect this. Further information in: https://bugs.launchpad.net/ubuntu/+source/ubuntu-advantage-tools/+bug/2067319/comments/1 ** Tags removed: verification-needed

[Bug 2065616] Re: apport hook AttributeError: 'UAConfig' object has no attribute 'data_path'

2024-05-29 Thread Renan Rodrigo
I'm re-marking this as verification-done for all releases, as it was verified on 32.2 and the new 32.3 version does not affect this. Further information in: https://bugs.launchpad.net/ubuntu/+source/ubuntu-advantage-tools/+bug/2067319/comments/1 ** Tags removed: verification-needed

[Bug 2060732] Re: [SRU] ubuntu-advantage-tools (31 -> 32) Xenial, Bionic, Focal, Jammy, Mantic

2024-05-28 Thread Renan Rodrigo
Context on the cloud-init failures: Cloud-init's newer version changed the key used in cloud config for the Pro client from ubuntu_advantage to ubuntu_pro. Because it is a "breaking" change, this works fine on Focal and Jammy, where both keys are accepted, but not on Noble. On Noble, when you

[Bug 2067319] Re: After upgrading from bionic to focal, esm-cache.service hits apparmor denials

2024-05-28 Thread Renan Rodrigo
Updated the description, as Robie asked, with the problems that could occur. Also outlined the tests to be executed to validate the fix for this bug. ** Description changed: [ Impact ] On ubuntu-advantage-tools v32.2, currently in -proposed, we are hitting apparmor DENIED errors on the

[Bug 2067319] Re: After upgrading from bionic to focal, esm-cache.service hits apparmor denials

2024-05-28 Thread Renan Rodrigo
** Description changed: [ Impact ] On ubuntu-advantage-tools v32.2, currently in -proposed, we are hitting apparmor DENIED errors on the apt update hook which executes esm- cache.service. This ONLY happens if the version with the apparmor profiles is installed on a Focal system

[Bug 2067319] [NEW] After upgrading from bionic to focal, esm-cache.service hits apparmor denials

2024-05-27 Thread Renan Rodrigo
Public bug reported: [ Impact ] On ubuntu-advantage-tools v32.2, currently in -proposed, we are hitting apparmor DENIED errors on the apt update hook which executes esm- cache.service. This ONLY happens if the version with the apparmor profiles is installed on a Focal system which has been

[Bug 2065060] Re: rsyslogd: file '/dev/console': open error: Permission denied

2024-05-23 Thread Israel Rodrigo Faria
Seeing this regression occur on noble on GCE. Not sure it's correlated but the issue appeared right after logrotate ran. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/2065060 Title: rsyslogd: file

[Bug 2066920] Re: Exceptions raised if UA_CONFIG_FILE is bad

2024-05-23 Thread Renan Rodrigo
Hello Nathan, thanks for raising this issue. tl;dr yes docs are wrong. The thing it should express is that this endpoint raises no *specific* exceptions, but at any time unexpected exceptions may happen and will be raised as UbuntuProError instances. There is ongoing work to update this on the

[Bug 2066383] [NEW] PlayOnLinux: include mandatory dependency

2024-05-22 Thread Rodrigo Bertoldo de Sousa Martins
Public bug reported: PlayOnLinux requires asyncore from python3 to work. The deb package doesn't include this depend, so to fix this bug is necessary to include python3-pyasyncore in mandatory dependency to get working without issues. Without this package, the playonlinux doesn't work: rodrigo

[Bug 2055409] Re: [SRU] config OPENSTACK_INSTANCE_RETRIEVE_IP_ADDRESSES does not apply to instance detail page

2024-05-20 Thread Rodrigo Barbieri
** Description changed: Setting the config option OPENSTACK_INSTANCE_RETRIEVE_IP_ADDRESSES to False successfully allows skipping neutron calls when loading the instance list page, therefore speeding up page loading. However, when clicking on an instance and loading the instance details

[Bug 1728031] Re: [SRU] Unable to change user password when ENFORCE_PASSWORD_CHECK is True

2024-05-20 Thread Rodrigo Barbieri
** Description changed: After following the security hardening guidelines: https://docs.openstack.org/security-guide/dashboard/checklist.html#check-dashboard-09-is-enforce-password-check-set-to-true After this check is enabled Check-Dashboard-09: Is ENFORCE_PASSWORD_CHECK set to True

[Bug 1728031] Re: [SRU] Unable to change user password when ENFORCE_PASSWORD_CHECK is True

2024-05-20 Thread Rodrigo Barbieri
** Description changed: After following the security hardening guidelines: https://docs.openstack.org/security-guide/dashboard/checklist.html#check-dashboard-09-is-enforce-password-check-set-to-true After this check is enabled Check-Dashboard-09: Is ENFORCE_PASSWORD_CHECK set to True

[Bug 2061236] Re: pro attach command didn't work

2024-05-08 Thread Renan Rodrigo
I am marking this bug incomplete until we see what is the apt output. @pici-1251, if you could please run the `apt list --installed` command and send us what happens. ** Changed in: ubuntu-advantage-tools (Ubuntu) Status: New => Incomplete -- You received this bug notification because

[Bug 2063909] Re: Ubuntu Pro does not detach

2024-05-08 Thread Renan Rodrigo
Hello, harshitseelam, thanks for reporting this bug. I see in the logs that the detach operation fails because livepatch returns an error, saying it is not available in 23.10. I also see you just upgraded to 24.04. Did you try to detach after upgrading? Does it still fail? I tried to reproduce

[Bug 2064790] Re: Problems attaching ubuntu pro

2024-05-08 Thread Renan Rodrigo
*** This bug is a duplicate of bug 2060769 *** https://bugs.launchpad.net/bugs/2060769 Hello, linsms, thanks for reporting this bug. This is a duplicate of LP #2060769 - we will track there. ** Information type changed from Private to Public ** This bug has been marked a duplicate of bug

[Bug 2065095] Re: pro service enabling fails due to incorrect aptURL format

2024-05-08 Thread Renan Rodrigo
Hello, bcarbone, thanks for reporting this. I can see how this fails, it looks indeed like a bug. I will bring it to the team, and update you about a solution. ** Changed in: ubuntu-advantage-tools (Ubuntu) Status: New => Triaged -- You received this bug notification because you are a

[Bug 2065192] Re: (ubuntu) pro attach doesn't work !

2024-05-08 Thread Renan Rodrigo
Hello, pici-1251, thanks for reporting. The logs show the same error you reported in the other bug. The command returning an error is apt list --installed Could you please run the command above and send us what is the output you see in the command line? ** Information type changed from

[Bug 1944759] Re: [SRU] confirm resize fails with CPUUnpinningInvalid

2024-05-07 Thread Rodrigo Barbieri
** Patch added: "lp1953359_lp1944759_focal.debdiff" https://bugs.launchpad.net/nova/+bug/1944759/+attachment/5776088/+files/lp1953359_lp1944759_focal.debdiff ** Also affects: nova/ussuri Importance: Undecided Status: New ** Also affects: nova (Ubuntu) Importance: Undecided

[Bug 2064646] Re: Click on the topbar invokes the enhanced tiling on maximized windows

2024-05-03 Thread Rodrigo Garcia Martin
Can confirm this happens here too. Ubuntu 24.04, GNOME 46 on Wayland. At first I thought that may be related to the Dash to Dock extension because this happens clicking the dock, but after going back to Ubuntu standard extensions the problem moved to the top bar. -- You received this bug

[Bug 1945774] Re: openssl: breaks ssl-cert installation: 8022CB35777F0000:error:1200007A:random number generator:RAND_write_file:Not a regular file:../crypto/rand/randfile.c:190:Filename=/dev/urandom

2024-04-10 Thread Rodrigo Barbieri
Apparently this is still happening in Jammy for some reason (maybe a regression), as according to this [1] bug report claiming that this bug is the cause of it. This is the command that I run to hit it (doesn't need anything in particular for the command to work, can run anywhere such as a fresh

[Bug 1945774] Re: openssl: breaks ssl-cert installation: 8022CB35777F0000:error:1200007A:random number generator:RAND_write_file:Not a regular file:../crypto/rand/randfile.c:190:Filename=/dev/urandom

2024-04-10 Thread Rodrigo Barbieri
** Also affects: ssl-cert (Ubuntu Jammy) Importance: Undecided Status: New ** Also affects: hplip (Ubuntu Jammy) Importance: Undecided Status: New -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu.

[Bug 1728031] Re: [SRU] Unable to change user password when ENFORCE_PASSWORD_CHECK is True

2024-04-10 Thread Rodrigo Barbieri
** Also affects: ubuntu Importance: Undecided Status: New ** Also affects: Ubuntu Mantic Importance: Undecided Status: New ** Also affects: Ubuntu Focal Importance: Undecided Status: New ** Also affects: Ubuntu Jammy Importance: Undecided Status: New **

[Bug 2059952] Re: pro sometimes runs before cloud-config.service

2024-04-03 Thread Renan Rodrigo
** Changed in: ubuntu-advantage-tools (Ubuntu) Status: New => In Progress -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/2059952 Title: pro sometimes runs before cloud-config.service To

[Bug 2060051] Re: Pro API missing end-point to query service availability

2024-04-03 Thread Renan Rodrigo
** Changed in: ubuntu-advantage-tools (Ubuntu) Status: New => In Progress -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/2060051 Title: Pro API missing end-point to query service availability

[Bug 2060051] Re: Pro API missing end-point to query service availability

2024-04-02 Thread Renan Rodrigo
Hello, Nathan, Thank you very much for reporting this bug. The team is aware of the gaps and we have an open item to implement the missing API endpoints. We will keep you posted. ** Changed in: ubuntu-advantage-tools (Ubuntu) Assignee: (unassigned) => Dheyay Desai (dheyayd) -- You

[Bug 2055409] Re: [SRU] config OPENSTACK_INSTANCE_RETRIEVE_IP_ADDRESSES does not apply to instance detail page

2024-04-02 Thread Rodrigo Barbieri
SRU for bug LP#1728031 is now ready as well so it can be picked up and merged with this one -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/2055409 Title: [SRU] config

[Bug 2059102] Re: Die Aktualisierungsverwaltung läuft nicht mehr durch.

2024-03-27 Thread Renan Rodrigo
Hello, Rainer Thanks for reporting this issue - As the main problem you have is related to update manager, I am targeting the team so they can investigate what happens on their side. - On our side, I can see in the logs that livepatch is failing (whether enabling, disabling, etc;) with "Error

[Bug 2055409] Re: [SRU] config OPENSTACK_INSTANCE_RETRIEVE_IP_ADDRESSES does not apply to instance detail page

2024-03-21 Thread Rodrigo Barbieri
** Patch added: "lp2055409-focal.debdiff" https://bugs.launchpad.net/cloud-archive/+bug/2055409/+attachment/5758154/+files/lp2055409-focal.debdiff -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu.

[Bug 2055409] Re: [SRU] config OPENSTACK_INSTANCE_RETRIEVE_IP_ADDRESSES does not apply to instance detail page

2024-03-21 Thread Rodrigo Barbieri
** Patch added: "lp2055409-focal-victoria.debdiff" https://bugs.launchpad.net/cloud-archive/+bug/2055409/+attachment/5758153/+files/lp2055409-focal-victoria.debdiff -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu.

[Bug 2055409] Re: [SRU] config OPENSTACK_INSTANCE_RETRIEVE_IP_ADDRESSES does not apply to instance detail page

2024-03-21 Thread Rodrigo Barbieri
** Patch added: "lp2055409-focal-wallaby.debdiff" https://bugs.launchpad.net/cloud-archive/+bug/2055409/+attachment/5758152/+files/lp2055409-focal-wallaby.debdiff -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu.

[Bug 2055409] Re: [SRU] config OPENSTACK_INSTANCE_RETRIEVE_IP_ADDRESSES does not apply to instance detail page

2024-03-21 Thread Rodrigo Barbieri
** Patch added: "lp2055409-focal-xena.debdiff" https://bugs.launchpad.net/cloud-archive/+bug/2055409/+attachment/5758151/+files/lp2055409-focal-xena.debdiff -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu.

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