Started debugging this along with the SSO server crowd. Will mark as
private since logs were pasted as comments.
** Visibility changed to: Private
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Hi Natalia! You'll probably remember that we talked about this bug last
week on IRC and you let me know what debug info to ask for, which Steve
has now provided.
I've temporarily assigned this to you in the hope that you might take a
look at the log data and then reassign the bug to the correct
Here's the output from running the ubuntu-sso-login command with
debugging enabled:
2012-06-01 12:15:20,808:808.686971664 - ubuntu_sso.main - INFO - Setting up
Ubuntu SSO service.
2012-06-01 12:15:20,843:843.019962311 - ubuntu_sso.main - DEBUG - Starting up
Ubuntu SSO service...
2012-06-01
~/.cache/sso/sso-client-gui.log only contains the following (from this
run):
2012-06-01 12:16:01,939:939.825057983 - ubuntu_sso.gui.gtk - DEBUG -
UbuntuSSOClientGUI: app_name 'Ubuntu Software Center', kwargs
{'close_callback': function main_quit at 0x215b140, 'login_only': True,
'tc_url': '',
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https://bugs.launchpad.net/bugs/1007109
Title:
Attempting to reinstall purchased fails in SSO re-authentication
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Hi Steve, and thanks for your report. I can't currently reproduce this
error. Could you please tell me where that error message was displayed?
Thanks!
Gary
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Attached is a screenshot. I get here from File - Reinstall Previous
Purchases ...
** Attachment added: connect-error.png
https://bugs.launchpad.net/ubuntu/+source/software-center/+bug/1007109/+attachment/3170853/+files/connect-error.png
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Hi Steve, I spoke to Natalia Bidart about this bug and she graciously
provided some debug steps that you could please try. In a terminal, run
the following:
$ U1_DEBUG=True python /usr/lib/ubuntu-sso-client/ubuntu-sso-login
And then try the Reinstall Previous Purchases process again. Please
