This bug was fixed in the package hplip - 3.12.6-3ubuntu1
---
hplip (3.12.6-3ubuntu1) quantal; urgency=low
* debian/control: Let hplip recommend printer-driver-postscript-hp
(LP: #1014478).
-- Till KamppeterTue, 26 Jun 2012 20:55:00 +0200
** Changed in: hplip (Ubuntu)
** Description changed:
The HP LaserJet Enterprise 500 Color m551dn printer is claimed to be
fully supported using HPLIP 3.11.10 (http://hplipopensource.com/hplip-
web/models/color_laserjet/hp_laserjet_500_color_m551.html), so it should
be supported under the 3.12.2 version shipped with Ub
Uploaded fixed package to precise-proposed. As soon as the package gets
approved it will get available for testing and we post instructions in
another comment here. Please test the package then and give us feedback
here, as this is needed to make the package an official update.
To the SRU team: de
Package for Quantal prepared, will be uploaded after the Alpha 2
release.
** Also affects: hplip (Ubuntu Precise)
Importance: Undecided
Status: New
** Changed in: hplip (Ubuntu Precise)
Status: New => Triaged
** Changed in: hplip (Ubuntu Precise)
Importance: Undecided => Medi
** Changed in: hplip (Ubuntu)
Status: Confirmed => In Progress
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https://bugs.launchpad.net/bugs/1014478
Title:
No PPD available for HP LaserJet Enterprise 500 Color m551
To mana
Thank you very much, I will look into it to add a recommends for
printer-driver-postscript-hp.
** Changed in: hplip
Status: Incomplete => Invalid
** Changed in: hplip (Ubuntu)
Status: Incomplete => Confirmed
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Thank you very much for your help, initial tests with the driver from
the 'printer-driver-postscript-hp' package went well, and everything
seems to be working perfectly now.
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Installing the 'printer-driver-postscript-hp' package has solved my
problem.
It could be because my system has been upgraded continuously without a
fresh install since 10.04, but the 'printer-driver-postscript-hp'
doesn't seem to be installed by default.
A brief search using synaptic, and it seem
Attached
On 25/06/12 17:21, Till Kamppeter wrote:
> Can you run the commands
>
> dpkg -l | grep hplip
> dpkg -l | grep printer-driver
> dpkg -l | grep -i postscript
> lpinfo -m | grep -i laserjet | grep 500
>
> and post the output here? Thanks.
>
** Attachment added: "grep_hplip.txt"
htt
Hello Lixin,
Thanks for reporting the issue in HPLIP. To help us understand and analyze the
issue please follow following things.
=> Download and install the latest HPLIP release from
http://hplipopensource.com/hplip-web/install/install/index.html
=> Reconfigure print queue with the commands
On Precise I get
till@till:~$ lpinfo -m | grep -i 'laserjet 500\b'
postscript-hp:0/ppd/hplip/HP/hp-laserjet_500_color_m551-ps.ppd HP LaserJet 500
color M551 Postscript (recommended)
till@till:~$
This matches the model name in your attached files. So at least on
Precise this printer should get i
Can you run the commands
dpkg -l | grep hplip
dpkg -l | grep printer-driver
dpkg -l | grep -i postscript
lpinfo -m | grep -i laserjet | grep 500
and post the output here? Thanks.
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https:
Attached the output files requested. There are several printers on the
work network, so I've edited out the lines directly related the the M551.
As far as I can tell looking through the CUPS driver selection dialog
using the web interface http://localhost:631, and use the KDE printer
configuration
Support for the HP LaserJet Enterprise 500 color M551 got introduced in
HPLIP 3.11.10. Problem is that the PPD does not contain "Enterprise" in
the printer name. You can find the corrrect PPD when changing the driver
and choosing the "HP LaserJet 500 color M551" from the list.
Please run the follo
Lixin, this printer most probably also supports PostScript and PDF
natively. So you can also try the "Generic PostScript printer" and the
"Generic PDF printer".
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Can domeone of the HPLIP developers at HP look into this? Seems that
there are some PostScript PPDs missing in the current HPLIP.
** Also affects: hplip
Importance: Undecided
Status: New
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The printer appears to work perfectly if assigned the "Generic PCL 6/PCL
XL Printer foomatic/pxlcolor" ppd
(/usr/share/ppd/ghostscript/model/pxlcolor.ppd).
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