[Expired for linux (Ubuntu) because there has been no activity for 60
days.]
** Changed in: linux (Ubuntu)
Status: Incomplete = Expired
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Kirill Bogdanenko, could you please confirm this issue exists with the
latest development release of Ubuntu? ISO CD images are available from
http://cdimage.ubuntu.com/daily-live/current/ . If the issue remains,
could you please run the following command in the development release
from a Terminal
Thanks, Søren Gellert, now everything works fine!
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Title:
Ubuntu boots up in a black screen
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Søren Gellert,
Thanks, adding 'acpi_backlight=vendor dell_laptop.backlight=0' to kernel
command line worked flawlessly for kernel 3.6.3.
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Title:
I was also experiencing the bug, but Søren Gellert seems to have the solution.
Thank you!
(Except that with those kernel options, the display becomes black when the
luminosity is downed to 0. Without those options, luminosity was locked above
0, and the screen couldn’t became completely black.
Walt Corey / Antoine Apollis, if you have a bug in Ubuntu, could you please
file a new report by executing the following in a terminal:
ubuntu-bug linux
For more on this, please see the Ubuntu Kernel team article:
https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies#Filing_Kernel_Bug_reports
I had this problem with 12.04 on my laptop. After accepting an upgrade I
could no longer boot back in. I agree that acpi=off works solidly but,
from everything I've read, bad stuff can result. One thing I've noticed
myself as well as listening to others is you need to reboot several
times to be
acpi_backlight=vendor dell_laptop.backlight=0
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Title:
Ubuntu boots up in a black screen
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Thanks Søren Gellert! This is a workaround for the 3.5.0 kernel. So the
problem is definately the backlight.
Kirill Bogdanenko mentions the problem comes back in the 3.6.x series.
Can anyone else confirm this?
Currently I can't access http://kernel.ubuntu.com/~kernel-ppa/mainline/
- it seems to
I have tested the 3.6.7-030607-generic kernel and the black screen issue
does not appear for me.
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Title:
Ubuntu boots up in a black screen
To
Well, today I've experienced booting trouble again. When i changed
acpi=noirq to acpi=off, it boots, but I can't see the battery state.
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Tore Bergebakken, if you have a bug in Ubuntu, could you please file a new
report by executing the following in a terminal:
ubuntu-bug linux
For more on this, please see the Ubuntu Kernel team article:
https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies#Filing_Kernel_Bug_reports
the Ubuntu
Today booting with the 3.2.0-33 kernel works fine.
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Ubuntu boots up in a black screen
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The same trouble with the 3.2.0-33 kernel. Everything was fine in 12.04
before today's update. Now I'm REALLY angry at myself for not buying a
stationary computer from System 76...
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OK - I take my previous comment back - it is not able to work
consistently. I would be happy to submit a bug, except that the computer
appears not to boot (caps lock does not work). I can currently only run
the computer using kernel 3.2.0-29-generic #46-Ubuntu SMP.
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Alex Zelter, you may file a bug report on any computer, or in your
current Ubuntu install using kernel 3.2.0-29-generic #46-Ubuntu SMP. via
the website https://bugs.launchpad.net/ubuntu/+source/linux/+filebug .
If you have any further questions, please e-mail me directly instead of
posting
Seems to work again for now with the latest kernel (3.5.0-18-generic
#29-Ubuntu) and BIOS A12.
Christopher Penalver - I'm not sure how I would have run any commands in a
terminal as the bug in question prevents my computer booting.
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Alex Zelter, if you are unable to file a report via a terminal, you may
do so via https://bugs.launchpad.net/ubuntu/+source/linux/+filebug .
Once done, feel free to subscribe me to it and we can take it from
there.
Thank you for your time and consideration in this matter.
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OK - A12 was working until last night (11/2/12). Now I have the blank
screen issue again :-(
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Title:
Ubuntu boots up in a black screen
To
Alex Zelter, if you have a bug in Ubuntu, could you please file a new report by
executing the following in a terminal:
ubuntu-bug linux
For more on this, please see the Ubuntu Bug Control and Ubuntu Bug Squad
article:
Thanks Kirill. A11 fixed all failed boots for me and A12 seems to be
working perfectly too while I have acpi=noirq in GRUB. Good stuff.
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Title:
flynsarmy,
So you're saying that you are not experiencing the same issue with A11
or A12 BIOS on your Dell XPS 15z (with acpi=noirq)?
Can you perform 3 to 5 consecutive reboots and confirm that?
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I have had no luck with A12 BIOS update as well.
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Title:
Ubuntu boots up in a black screen
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Kirill Bogdanenko, please do not solicit Flynsarmy or others to comment on this
report. For more on this, please see the Ubuntu Bug Control and Ubuntu Bug
Squad article:
https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue
and Ubuntu Community article:
Kirill Bogdanenko, as per
http://www.dell.com/support/drivers/us/en/19/Product/xps-15z a newer
BIOS (A12) is available. Any change on the black screen problem if you
upgrade to this?
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As per http://www.dell.com/support/drivers/us/en/19/Product/xps-15z a
newer BIOS (A12) is available. Any change on the black screen problem if
you upgrade to this?
** Changed in: linux (Ubuntu)
Status: Confirmed = Incomplete
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A12 BIOS is not available for downloading at the moment. See flynsarmy
comment.
Will try and respond here when the download is available.
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There's something broken on Dell's site.
Here's forum topic:
http://en.community.dell.com/support-forums/software-os/f/4677/p/19473122/20215297.aspx#20215297
Here's direct link for downloading BIOS:
http://downloads-us.dell.com/FOLDER00932248M/1/
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Still issue with A12 BIOS.
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Title:
Ubuntu boots up in a black screen
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** Changed in: linux (Ubuntu)
Status: Incomplete = Confirmed
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Title:
Ubuntu boots up in a black screen
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Can't seem to dl A12. Missing on the Dell website as of the time of
writing http://i.imgur.com/uQG7g.jpg Tried in FF and chrome. I left a
message in their feedback form. Hopefully it'll get fixed soon.
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Just upgraded to Dell's new A12 bios
(http://www.dell.com/support/drivers/us/en/19/Product/xps-15z). The
issue seems to be fixed as a result.
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FWIW it my 15z works with kernels up to and including 3.5.0-10
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Ubuntu boots up in a black screen
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Søren Gellert, if you have a bug in Ubuntu, could you please file a new report
by executing the following in a terminal:
ubuntu-bug linux
For more on this, please see the Ubuntu Bug Control and Ubuntu Bug Squad
article:
Christopher, I am not sure I understand. I´m suffering from the same bug
as this one, so I don´t see the point in filing a new bug report. I was
just saying that this bug appeared after kernel version 3.5.0-10
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** Description changed:
Hello,
I'm using Dell XPS15z laptop with kubuntu 12.10 beta 1 and kernel
3.5.0-13 amd64 (additional kernel flags: acpi=noirq). The problem is
that ubuntu with this kernel boots up in a black screen: it looks like
monitor gots powered off.
After several
** Description changed:
Hello,
I'm using Dell XPS15z laptop with kubuntu 12.10 beta 1 and kernel
3.5.0-13 amd64 (additional kernel flags: acpi=noirq). The problem is
that ubuntu with this kernel boots up in a black screen: it looks like
monitor gots powered off.
+
+ After several
As well, regarding your Bug Description:
additional kernel flags: acpi=noirq
Why are you using this kernel parameter?
x86_64 kernels won't be able to boot on my machine without the parameter.
https://wiki.ubuntu.com/HardwareSupport/Machines/Laptops/Dell/XPS/15z
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See photo in attachment for boot log when failed to boot.
** Attachment added: Screep photo when failed to boot
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1048141/+attachment/3399091/+files/2012-10-15_19-10-08.jpg
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And here's boot log on success.
** Attachment added: Boot log on success
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1048141/+attachment/3399092/+files/kernel.log
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As per http://www.dell.com/support/drivers/us/en/19/Product/xps-15z a
newer BIOS (A11) is available. Any change on the black screen problem if
you upgrade to this?
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Still no luck with A11 BIOS.
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Ubuntu boots up in a black screen
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** Changed in: linux (Ubuntu)
Status: Incomplete = Confirmed
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Ubuntu boots up in a black screen
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Kirill Bogdanenko, thank you for reporting this and helping make Ubuntu
better. Could you please provide the information following
https://wiki.ubuntu.com/DebuggingKernelBoot ?
As well, regarding your Bug Description:
additional kernel flags: acpi=noirq
Why are you using this kernel parameter?
The same issue with mainline 3.6.0, 3.6.1 (ubuntu) kernels. I'll try
vanilla ones and bisect.
Also no luck with 3.5.0-17~kamal from Sputnik Kernel PPA:
https://launchpad.net/~canonical-hwe-team/+archive/sputnik-kernel
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Still there in 3.5.0-17.
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Ubuntu boots up in a black screen
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This issue will be resolved when the updates from 3.5.3 are pulled in
for Quantal.
** Changed in: linux (Ubuntu)
Importance: Undecided = Medium
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** Tags added: linux xorg
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Title:
Ubuntu boots up in a black screen
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** Changed in: linux (Ubuntu)
Status: New = Confirmed
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Ubuntu boots up in a black screen
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