[Bug 1072082] Re: 046d:c52b Problems using Logitech Unifying Receiver

2013-03-11 Thread Joseph Salisbury
*** This bug is a duplicate of bug 1039143 *** https://bugs.launchpad.net/bugs/1039143 ** This bug has been marked a duplicate of bug 1039143 046d:c52b USB3 port Logitech mouse using unifying receiver not detected -- You received this bug notification because you are a member of Ubuntu Bu

[Bug 1072082] Re: 046d:c52b Problems using Logitech Unifying Receiver

2013-02-11 Thread Robert John Bowles
Hi Julian Thanks for getting back to me. Following advice received earlier from Christian Lamparter, I have already submitted the report to linux-input. Best Wishes Bob Bowles On 11/02/13 01:26, Julian Calaby wrote: > Hi Bob, > > This isn't the correct place to ask about this hardware, this

[Bug 1072082] Re: 046d:c52b Problems using Logitech Unifying Receiver

2013-02-10 Thread Robert John Bowles
Text of bug report to kernel.org (NB cc email to Launchpad failed): bob@bobDell:/$ # Launchpad Short Description: 046d:c52b Problems using Logitech Unifying Receiver bob@bobDell:/$ # Launchpad Long Description: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1072082 Commit that caused the

[Bug 1072082] Re: 046d:c52b Problems using Logitech Unifying Receiver

2013-02-06 Thread Christopher M. Penalver
Robert John Bowles, the issue you are reporting is an upstream one. Could you please report this problem through the appropriate channel by following the instructions _verbatim_ at https://wiki.ubuntu.com/Bugs/Upstream/kernel#KernelTeam.2BAC8-KernelTeamBugPolicies.Overview_on_Reporting_Bugs_Upstrea

[Bug 1072082] Re: 046d:c52b Problems using Logitech Unifying Receiver

2013-02-06 Thread Robert John Bowles
Christopher M. Penalver, here are the results of the test of the 3.0.0-custom2+ kernel, over 20 trials: Pass 3; Fail 17 This looks very similar to the result for the Raring 3.8.0-rc6 kernel. It is not clear if there is a statistically significant difference from using the current Precise 3.2.0-3

[Bug 1072082] Re: 046d:c52b Problems using Logitech Unifying Receiver

2013-02-05 Thread Christopher M. Penalver
Robert John Bowles, thank you for testing the newest mainline kernel. Could you please execute the following, boot into the generated kernel, and report the results: cd ~/Desktop && git clone git://git.kernel.org/pub/scm/linux/kernel/git/stable/linux-stable.git linux-stable && cd linux-stable &

[Bug 1072082] Re: 046d:c52b Problems using Logitech Unifying Receiver

2013-02-05 Thread Robert John Bowles
v3.8.0-cr6 test results: Total tests 20. Pass 2, Fail 18 It is not clear to me if the 2 passes are statistically significant, but they are the reason I did the test 20 times rather than 10. So, it seems that the 2 passes out of a total of 20 tests represent no real improvement. I am recording this

[Bug 1072082] Re: 046d:c52b Problems using Logitech Unifying Receiver

2013-02-05 Thread Christopher M. Penalver
Raring John Bowles, it is ok to test in Precise http://kernel.ubuntu.com /~kernel-ppa/mainline/v3.8-rc6-raring/ . -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1072082 Title: 046d:c52b Problems usin

[Bug 1072082] Re: 046d:c52b Problems using Logitech Unifying Receiver

2013-02-05 Thread Robert John Bowles
Christopher M. Penalver, will a Raring kernel work with a Precise installation - I am still using Ubuntu 12.04? I assumed not, which is why I tested the 3.4.0-rc6 kernel. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.lau

[Bug 1072082] Re: 046d:c52b Problems using Logitech Unifying Receiver

2013-02-04 Thread Christopher M. Penalver
Robert John Bowles, did you test the newest mainline kernel available -> http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.8-rc6-raring/ ? If not, could you please do this and report on the results? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed

[Bug 1072082] Re: 046d:c52b Problems using Logitech Unifying Receiver

2013-02-04 Thread Robert John Bowles
NB 2) Although I used the amd64 deb files, when I checked what was installed, the upstream kernel was marked as '32-bit'. I am not sure if this was just a documentation error or if the kernel was genuinely 32-bit. Everything else seemed to work, so I think it must have been a documentation issue i

[Bug 1072082] Re: 046d:c52b Problems using Logitech Unifying Receiver

2013-02-04 Thread Robert John Bowles
Christopher M. Penalver, I tested the upstream kernel 3.4.0-030400rc6 using the same procedure as with the custom kernel. The test failed 10/10 times. NB in order to install the upstream kernel I had to remove the custom AMD graphics drivers and Broadcom wireless drivers I had been using, also non

[Bug 1072082] Re: 046d:c52b Problems using Logitech Unifying Receiver

2013-02-04 Thread Robert John Bowles
** Tags removed: needs-upstream-testing ** Tags added: kernel-bug-exists-upstream kernel-bug-exists-upstream-3.4.0-rc6 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1072082 Title: 046d:c52b Problems

[Bug 1072082] Re: 046d:c52b Problems using Logitech Unifying Receiver

2013-02-03 Thread Christopher M. Penalver
Robert John Bowles, thank you for testing the requested kernel. It reverted commit 534a7b8e10ec55d9f521e68c20dbb3634c25b98a. Before we continue regression commit bisecting, could you please test the latest upstream kernel available following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will

[Bug 1072082] Re: 046d:c52b Problems using Logitech Unifying Receiver

2013-02-03 Thread Christopher M. Penalver
** Tags removed: regression-potential ** Tags added: regression-release -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1072082 Title: 046d:c52b Problems using Logitech Unifying Receiver To manage no

[Bug 1072082] Re: 046d:c52b Problems using Logitech Unifying Receiver

2013-02-03 Thread Robert John Bowles
Christopher M. Penalver, I followed your instructions, and then tested the new kernel (3.0.0-custom+) versus the current kernel (3.2.0.37-generic-44) by power-cycling and testing for keyboard/mouse availability at the login screen (no -re-plugging of the Logitech receiver). The test was repeated 10

[Bug 1072082] Re: 046d:c52b Problems using Logitech Unifying Receiver

2013-02-02 Thread Christopher M. Penalver
Robert John Bowles, thank you for updating your BIOS. Could you please execute the following at a terminal, undo your WORKAROUND, reboot into the new kernel, and report the results: cd ~/Desktop && git clone git://git.kernel.org/pub/scm/linux/kernel/git/stable/linux-stable.git linux-stable && c

[Bug 1072082] Re: 046d:c52b Problems using Logitech Unifying Receiver

2013-02-02 Thread Robert John Bowles
Christopher M. Penalver, no improvement over the A07 BIOS. After reading the upgrade notes it did not seem that any of the changes to the BIOS were targeted at improving USB3 performance, so this is not too surprising. To summarise, using the A05 BIOS the Logitech receiver does not work at all unl

[Bug 1072082] Re: 046d:c52b Problems using Logitech Unifying Receiver

2013-02-02 Thread Christopher M. Penalver
Robert John Bowles, any change if you update to the A09 BIOS noted in http://www.dell.com/support/drivers/us/en/19/Product/inspiron-15r- se-7520 ? ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete ** Tags added: bios-outdated regression-potential -- You received this bug noti

[Bug 1072082] Re: 046d:c52b Problems using Logitech Unifying Receiver

2013-01-12 Thread Christopher M. Penalver
** Changed in: linux (Ubuntu) Status: Incomplete => Confirmed ** Tags removed: bios-outdated -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1072082 Title: 046d:c52b Problems using Logitech Un

[Bug 1072082] Re: 046d:c52b Problems using Logitech Unifying Receiver

2013-01-09 Thread Robert John Bowles
My original Q&A on the BIOS upgrade for Dell referred to in theprevious post has been merged with an older question covering the same topic at this link: http://askubuntu.com/questions/100945/how-do-i-update-the- bios-of-a-dell-laptop/237742#237742 -- You received this bug notification because yo

[Bug 1072082] Re: 046d:c52b Problems using Logitech Unifying Receiver

2013-01-08 Thread Robert John Bowles
I have put the method for upgrading the BIOS on AskUbuntu (http://askubuntu.com/questions/237741/how-to-update-dell-laptop- bios/237742#237742). -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1072082 T

[Bug 1072082] Re: 046d:c52b Problems using Logitech Unifying Receiver

2013-01-08 Thread Robert John Bowles
Christopher M. Penalver: I have managed to run the BIOS upgrade. It does seem to have made a significant difference, but it still falls short of ideal behaviour. The original behaviour with the A05 BIOS was that, without the 'mousefix' installed in crontab or /etc/rc.local, the Logitech Unifying

[Bug 1072082] Re: 046d:c52b Problems using Logitech Unifying Receiver

2013-01-08 Thread Robert John Bowles
Christopher M. Penalver I have tried a few more ways to execute the BIOS upgrade file I downloaded from Dell. None of them worked, but I am documenting them here for the record. Thinking that FreeDOS was the problem, I tried making an XP MS-DOS bootable USB. This failed in exactly the same way, w

[Bug 1072082] Re: 046d:c52b Problems using Logitech Unifying Receiver

2013-01-03 Thread Robert John Bowles
Christopher M. Penalver, this is an update on the BIOS issue. Unfortunately, it is bad news. I was contacted yesterday by email from Dell support to phone them, which I did this morning. I spent 2 hours on the phone describing the issue and the problems regarding flashing the new BIOS. Basically t

[Bug 1072082] Re: 046d:c52b Problems using Logitech Unifying Receiver

2012-12-30 Thread Robert John Bowles
I have now tried all the different methods I could find to upgrade the BIOS, including making a .img file and booting to it from grub. In the cases that work at all, I get the message at the DOS prompt 'Test.' It appears that the .exe file has been nerfed so it will only work 'properly' under Windo

[Bug 1072082] Re: 046d:c52b Problems using Logitech Unifying Receiver

2012-12-30 Thread Robert John Bowles
Christopher M. Panalver, the short answer is 'no'. The article appears to be out of date, the publication was in 2009, and it refers to pages that were last active in 2008 or before. The links to Dell sites express plans and aspirations that do not appear to have been implemented. So far I have tr

[Bug 1072082] Re: 046d:c52b Problems using Logitech Unifying Receiver

2012-12-29 Thread Christopher M. Penalver
Robert John Bowles, does the following article help you update your BIOS https://help.ubuntu.com/community/BiosUpdate ? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1072082 Title: 046d:c52b Problem

[Bug 1072082] Re: 046d:c52b Problems using Logitech Unifying Receiver

2012-12-29 Thread Robert John Bowles
Christopher M. Penalver, thank you for notifying me of the BIOS upgrade. I downloaded it, but it is provided only as a Windows executable. I have requested guidance from Dell on how to implement the BIOS upgrade under Ubuntu. I will advise as/when I have further information. Meanwhile I am investig

[Bug 1072082] Re: 046d:c52b Problems using Logitech Unifying Receiver

2012-12-29 Thread Christopher M. Penalver
Robert John Bowles, thank you for reporting this and helping make Ubuntu better. As per http://www.dell.com/support/drivers/us/en/19/Product /inspiron-15r-se-7520 an update is available for your BIOS (A07). If you update to this, does this change anything? ** Tags added: bios-outdated needs-upstre

[Bug 1072082] Re: 046d:c52b Problems using Logitech Unifying Receiver

2012-11-07 Thread Joseph Salisbury
** Changed in: linux (Ubuntu) Importance: Undecided => Medium -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1072082 Title: 046d:c52b Problems using Logitech Unifying Receiver To manage notificat

[Bug 1072082] Re: 046d:c52b Problems using Logitech Unifying Receiver

2012-10-31 Thread Christopher M. Penalver
** Description changed: I recently purchased a new Logitech K350 keyboard (UK layout) and M505 mouse, both of which use the Logitech Unifying Receiver. I 'paired' the keyboard and mouse to the receiver by using the proprietary Logitech 'Setpoint' software on a friend's computer running Win

[Bug 1072082] Re: 046d:c52b Problems using Logitech Unifying Receiver

2012-10-27 Thread Robert John Bowles
Further notes about the use of mousefix: Having installed the script in root crontab, plug cycling the receiver at the login screen restores keyboard and mouse function. Plug cycling _after_ login does not work, but the script does restore keyboard and mouse function when run as root from the con

[Bug 1072082] Re: 046d:c52b Problems using Logitech Unifying Receiver

2012-10-27 Thread Christopher M. Penalver
WORKAROUND as per original reporter. https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1039143/+attachment/3410428/+files/mousefix ** Summary changed: - Problems using Logitech Unifying Receiver + 046d:c52b Problems using Logitech Unifying Receiver ** Attachment added: "mousefix" https://