*** This bug is a duplicate of bug 1039143 ***
https://bugs.launchpad.net/bugs/1039143
** This bug has been marked a duplicate of bug 1039143
046d:c52b USB3 port Logitech mouse using unifying receiver not detected
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Bu
Hi Julian
Thanks for getting back to me.
Following advice received earlier from Christian Lamparter, I have
already submitted the report to linux-input.
Best Wishes Bob Bowles
On 11/02/13 01:26, Julian Calaby wrote:
> Hi Bob,
>
> This isn't the correct place to ask about this hardware, this
Text of bug report to kernel.org (NB cc email to Launchpad failed):
bob@bobDell:/$ # Launchpad Short Description:
046d:c52b Problems using Logitech Unifying Receiver
bob@bobDell:/$ # Launchpad Long Description:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1072082
Commit that caused the
Robert John Bowles, the issue you are reporting is an upstream one.
Could you please report this problem through the appropriate channel by
following the instructions _verbatim_ at
https://wiki.ubuntu.com/Bugs/Upstream/kernel#KernelTeam.2BAC8-KernelTeamBugPolicies.Overview_on_Reporting_Bugs_Upstrea
Christopher M. Penalver, here are the results of the test of the
3.0.0-custom2+ kernel, over 20 trials:
Pass 3; Fail 17
This looks very similar to the result for the Raring 3.8.0-rc6 kernel.
It is not clear if there is a statistically significant difference from
using the current Precise 3.2.0-3
Robert John Bowles, thank you for testing the newest mainline kernel. Could you
please execute the following, boot into the generated kernel, and report the
results:
cd ~/Desktop && git clone
git://git.kernel.org/pub/scm/linux/kernel/git/stable/linux-stable.git
linux-stable && cd linux-stable &
v3.8.0-cr6 test results: Total tests 20. Pass 2, Fail 18
It is not clear to me if the 2 passes are statistically significant, but
they are the reason I did the test 20 times rather than 10. So, it seems
that the 2 passes out of a total of 20 tests represent no real
improvement. I am recording this
Raring John Bowles, it is ok to test in Precise http://kernel.ubuntu.com
/~kernel-ppa/mainline/v3.8-rc6-raring/ .
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https://bugs.launchpad.net/bugs/1072082
Title:
046d:c52b Problems usin
Christopher M. Penalver, will a Raring kernel work with a Precise
installation - I am still using Ubuntu 12.04? I assumed not, which is
why I tested the 3.4.0-rc6 kernel.
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https://bugs.lau
Robert John Bowles, did you test the newest mainline kernel available ->
http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.8-rc6-raring/ ? If not,
could you please do this and report on the results?
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NB 2) Although I used the amd64 deb files, when I checked what was
installed, the upstream kernel was marked as '32-bit'. I am not sure if
this was just a documentation error or if the kernel was genuinely
32-bit. Everything else seemed to work, so I think it must have been a
documentation issue i
Christopher M. Penalver, I tested the upstream kernel 3.4.0-030400rc6
using the same procedure as with the custom kernel. The test failed
10/10 times.
NB in order to install the upstream kernel I had to remove the custom
AMD graphics drivers and Broadcom wireless drivers I had been using,
also non
** Tags removed: needs-upstream-testing
** Tags added: kernel-bug-exists-upstream kernel-bug-exists-upstream-3.4.0-rc6
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Title:
046d:c52b Problems
Robert John Bowles, thank you for testing the requested kernel. It
reverted commit 534a7b8e10ec55d9f521e68c20dbb3634c25b98a.
Before we continue regression commit bisecting, could you please test the
latest upstream kernel available following
https://wiki.ubuntu.com/KernelMainlineBuilds ? It will
** Tags removed: regression-potential
** Tags added: regression-release
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Title:
046d:c52b Problems using Logitech Unifying Receiver
To manage no
Christopher M. Penalver, I followed your instructions, and then tested
the new kernel (3.0.0-custom+) versus the current kernel
(3.2.0.37-generic-44) by power-cycling and testing for keyboard/mouse
availability at the login screen (no -re-plugging of the Logitech
receiver). The test was repeated 10
Robert John Bowles, thank you for updating your BIOS. Could you please execute
the following at a terminal, undo your WORKAROUND, reboot into the new kernel,
and report the results:
cd ~/Desktop && git clone
git://git.kernel.org/pub/scm/linux/kernel/git/stable/linux-stable.git
linux-stable && c
Christopher M. Penalver, no improvement over the A07 BIOS. After reading
the upgrade notes it did not seem that any of the changes to the BIOS
were targeted at improving USB3 performance, so this is not too
surprising.
To summarise, using the A05 BIOS the Logitech receiver does not work at
all unl
Robert John Bowles, any change if you update to the A09 BIOS noted in
http://www.dell.com/support/drivers/us/en/19/Product/inspiron-15r-
se-7520 ?
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
** Tags added: bios-outdated regression-potential
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** Changed in: linux (Ubuntu)
Status: Incomplete => Confirmed
** Tags removed: bios-outdated
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Title:
046d:c52b Problems using Logitech Un
My original Q&A on the BIOS upgrade for Dell referred to in theprevious
post has been merged with an older question covering the same topic at
this link: http://askubuntu.com/questions/100945/how-do-i-update-the-
bios-of-a-dell-laptop/237742#237742
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I have put the method for upgrading the BIOS on AskUbuntu
(http://askubuntu.com/questions/237741/how-to-update-dell-laptop-
bios/237742#237742).
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T
Christopher M. Penalver:
I have managed to run the BIOS upgrade. It does seem to have made a
significant difference, but it still falls short of ideal behaviour.
The original behaviour with the A05 BIOS was that, without the
'mousefix' installed in crontab or /etc/rc.local, the Logitech Unifying
Christopher M. Penalver
I have tried a few more ways to execute the BIOS upgrade file I
downloaded from Dell. None of them worked, but I am documenting them
here for the record.
Thinking that FreeDOS was the problem, I tried making an XP MS-DOS
bootable USB. This failed in exactly the same way, w
Christopher M. Penalver, this is an update on the BIOS issue.
Unfortunately, it is bad news.
I was contacted yesterday by email from Dell support to phone them,
which I did this morning. I spent 2 hours on the phone describing the
issue and the problems regarding flashing the new BIOS. Basically t
I have now tried all the different methods I could find to upgrade the
BIOS, including making a .img file and booting to it from grub. In the
cases that work at all, I get the message at the DOS prompt 'Test.' It
appears that the .exe file has been nerfed so it will only work
'properly' under Windo
Christopher M. Panalver, the short answer is 'no'. The article appears
to be out of date, the publication was in 2009, and it refers to pages
that were last active in 2008 or before. The links to Dell sites express
plans and aspirations that do not appear to have been implemented.
So far I have tr
Robert John Bowles, does the following article help you update your BIOS
https://help.ubuntu.com/community/BiosUpdate ?
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https://bugs.launchpad.net/bugs/1072082
Title:
046d:c52b Problem
Christopher M. Penalver, thank you for notifying me of the BIOS
upgrade. I downloaded it, but it is provided only as a Windows
executable. I have requested guidance from Dell on how to implement the
BIOS upgrade under Ubuntu. I will advise as/when I have further
information. Meanwhile I am investig
Robert John Bowles, thank you for reporting this and helping make Ubuntu
better. As per http://www.dell.com/support/drivers/us/en/19/Product
/inspiron-15r-se-7520 an update is available for your BIOS (A07). If you
update to this, does this change anything?
** Tags added: bios-outdated needs-upstre
** Changed in: linux (Ubuntu)
Importance: Undecided => Medium
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Title:
046d:c52b Problems using Logitech Unifying Receiver
To manage notificat
** Description changed:
I recently purchased a new Logitech K350 keyboard (UK layout) and M505
mouse, both of which use the Logitech Unifying Receiver. I 'paired' the
keyboard and mouse to the receiver by using the proprietary Logitech
'Setpoint' software on a friend's computer running Win
Further notes about the use of mousefix:
Having installed the script in root crontab, plug cycling the receiver at the
login screen restores keyboard and mouse function.
Plug cycling _after_ login does not work, but the script does restore keyboard
and mouse function when run as root from the con
WORKAROUND as per original reporter.
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1039143/+attachment/3410428/+files/mousefix
** Summary changed:
- Problems using Logitech Unifying Receiver
+ 046d:c52b Problems using Logitech Unifying Receiver
** Attachment added: "mousefix"
https://
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