[Bug 1159358] Re: USB Printer HDD external can't wake up after a moment of time

2013-08-03 Thread Christopher M. Penalver
** Tags added: latest-bios-f.19 needs-upstream-testing regression- potential -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1159358 Title: USB Printer HDD external can't wake up after a moment of

[Bug 1159358] Re: USB Printer HDD external can't wake up after a moment of time

2013-08-03 Thread Christopher M. Penalver
chris, could you please test the latest upstream kernel available following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Please do not test the daily folder, but the one all the way at the bottom. Once you've tested the

[Bug 1159358] Re: USB Printer HDD external can't wake up after a moment of time

2013-07-29 Thread chris
When I ran above command (comment #38), there was also no usb device attached. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1159358 Title: USB Printer HDD external can't wake up after a moment of

[Bug 1159358] Re: USB Printer HDD external can't wake up after a moment of time

2013-07-29 Thread chris
I try my best to understand (though I don't really understand :)) the command(s) that I should execute. Hope following result helps (I ran it while printer unplugged) : $ dmesg | grep usb [0.874558] usbcore: registered new interface driver usbfs [0.874558] usbcore: registered new

Re: [Bug 1159358] Re: USB Printer HDD external can't wake up after a moment of time

2013-07-29 Thread Ming Lei
On Mon, Jul 29, 2013 at 5:56 PM, chris 1159...@bugs.launchpad.net wrote: I try my best to understand (though I don't really understand :)) the command(s) that I should execute. Hope following result helps (I ran it while printer unplugged) : $ dmesg | grep usb No, it is wrong, and the

[Bug 1159358] Re: USB Printer HDD external can't wake up after a moment of time

2013-07-29 Thread chris
So please advise what should I do? I have no idea at all.. :( -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1159358 Title: USB Printer HDD external can't wake up after a moment of time To manage

Re: [Bug 1159358] Re: USB Printer HDD external can't wake up after a moment of time

2013-07-28 Thread Ming Lei
On Thu, Jul 25, 2013 at 11:18 AM, chris 1159...@bugs.launchpad.net wrote: You should understand that there is one process named as 'usb' which disconnects your printer, shouldn't you? I'm sorry for my very limited knowledge, I just know that something, you said 'usb', disconnects the

Re: [Bug 1159358] Re: USB Printer HDD external can't wake up after a moment of time

2013-07-24 Thread Ming Lei
On Tue, Jul 23, 2013 at 5:17 PM, chris 1159...@bugs.launchpad.net wrote: Hi Ming Lei, I'm sorry if I don't understand. Could you please explain how to do that? You should understand that there is one process named as 'usb' which disconnects your printer, shouldn't you? But I am sure how to

Re: [Bug 1159358] Re: USB Printer HDD external can't wake up after a moment of time

2013-07-24 Thread Ming Lei
On Thu, Jul 25, 2013 at 9:11 AM, Ming Lei ming@canonical.com wrote: On Tue, Jul 23, 2013 at 5:17 PM, chris 1159...@bugs.launchpad.net wrote: But I am sure how to find it in distribution, and looks no such utility in my desktop. Sorry, s/am/am not Thanks, -- Ming Lei -- You received

Re: [Bug 1159358] Re: USB Printer HDD external can't wake up after a moment of time

2013-07-24 Thread chris
You should understand that there is one process named as 'usb' which disconnects your printer, shouldn't you? I'm sorry for my very limited knowledge, I just know that something, you said 'usb', disconnects the printer. Perhaps you could tell me what command should I execute in terminal or

[Bug 1159358] Re: USB Printer HDD external can't wake up after a moment of time

2013-07-23 Thread Ming Lei
Chris, So suggest you to check if there is 'usb' utility in udev or other system component in your system, and definately the warning is from the user space utility. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu.

[Bug 1159358] Re: USB Printer HDD external can't wake up after a moment of time

2013-07-23 Thread chris
Hi Ming Lei, I'm sorry if I don't understand. Could you please explain how to do that? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1159358 Title: USB Printer HDD external can't wake up after a

[Bug 1159358] Re: USB Printer HDD external can't wake up after a moment of time

2013-05-08 Thread chris
Ming Lei, I don't really understand what you mean. I just follow your instruction without adding something. I attached screenshot from Synaptic which shown usb related package. Maybe it could help you analize. ** Attachment added: USB related package

[Bug 1159358] Re: USB Printer HDD external can't wake up after a moment of time

2013-05-08 Thread chris
Sorry...is it what you mean? (attached) ** Attachment added: dpkg -S usb https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1159358/+attachment/3669649/+files/dpkg.log -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu.

Re: [Bug 1159358] Re: USB Printer HDD external can't wake up after a moment of time

2013-05-08 Thread Ming Lei
On Wed, May 8, 2013 at 4:59 PM, chris 1159...@bugs.launchpad.net wrote: Ming Lei, I don't really understand what you mean. I just follow your instruction without adding something. I mean the user space application of 'usb' killed the current kernel usb printer driver, and may cause your

[Bug 1159358] Re: USB Printer HDD external can't wake up after a moment of time

2013-05-08 Thread chris
I have removed: - printer-driver-hpijs - printer-driver-hpcups (also removing dependencies: hplip printer-driver-postscript-hp) But the problem still exists, I attached dmesg.log after removing above packages when that problem happens. ** Attachment added: dmesg.log

Re: [Bug 1159358] Re: USB Printer HDD external can't wake up after a moment of time

2013-05-08 Thread Ming Lei
On Thu, May 9, 2013 at 8:53 AM, chris 1159...@bugs.launchpad.net wrote: I have removed: - printer-driver-hpijs - printer-driver-hpcups (also removing dependencies: hplip printer-driver-postscript-hp) But the problem still exists, I attached dmesg.log after removing above packages when

[Bug 1159358] Re: USB Printer HDD external can't wake up after a moment of time

2013-05-08 Thread chris
$ which usb $ ps auxf | grep usb 1000 2388 0.0 0.0 4384 840 pts/0S+ 11:02 0:00 | \_ grep --color=auto usb -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu.

[Bug 1159358] Re: USB Printer HDD external can't wake up after a moment of time

2013-05-07 Thread chris
Hello Ming Lei.. Your request attached. ** Attachment added: dmesg.log https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1159358/+attachment/3668736/+files/dmesg.log -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu.

Re: [Bug 1159358] Re: USB Printer HDD external can't wake up after a moment of time

2013-05-07 Thread Ming Lei
On Tue, May 7, 2013 at 8:01 PM, chris 1159...@bugs.launchpad.net wrote: Hello Ming Lei.. Your request attached. ** Attachment added: dmesg.log https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1159358/+attachment/3668736/+files/dmesg.log See below trace, it is the application of 'usb'

Re: [Bug 1159358] Re: USB Printer HDD external can't wake up after a moment of time

2013-05-05 Thread Ming Lei
On Sun, May 5, 2013 at 9:25 AM, chris 1159...@bugs.launchpad.net wrote: Log attached, with kernel 3.2.0-41.65 ** Attachment added: dmesg.log https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1159358/+attachment/3665371/+files/dmesg.log Chris, from the log, we can find the lines below:

[Bug 1159358] Re: USB Printer HDD external can't wake up after a moment of time

2013-05-04 Thread chris
Hello.. Seems that problem not really solved. Sometimes I have to unplug replug usb cable to make the printer active. Escpecially for the first time I plug that printer cable after system startup. -- You received this bug notification because you are a member of Ubuntu Bugs, which is

[Bug 1159358] Re: USB Printer HDD external can't wake up after a moment of time

2013-05-04 Thread Ming Lei
On Sat, May 4, 2013 at 2:04 PM, chris 1159...@bugs.launchpad.net wrote: Hello.. Seems that problem not really solved. Sometimes I have to unplug replug usb cable to make the printer active. Escpecially for the first time I plug that printer cable after system startup. OK, could you install

[Bug 1159358] Re: USB Printer HDD external can't wake up after a moment of time

2013-05-04 Thread chris
Sorry..I don't understand. What do you mean by kernel in #15 ? Where could I get that kernel? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1159358 Title: USB Printer HDD external can't wake up

[Bug 1159358] Re: USB Printer HDD external can't wake up after a moment of time

2013-05-04 Thread Ming Lei
see comment on #15 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1159358 Title: USB Printer HDD external can't wake up after a moment of time To manage notifications about this bug go to:

[Bug 1159358] Re: USB Printer HDD external can't wake up after a moment of time

2013-05-04 Thread chris
Log attached, with kernel 3.2.0-41.65 ** Attachment added: dmesg.log https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1159358/+attachment/3665371/+files/dmesg.log ** Changed in: linux (Ubuntu) Status: Incomplete = Confirmed -- You received this bug notification because you are a

Re: [Bug 1159358] Re: USB Printer HDD external can't wake up after a moment of time

2013-05-03 Thread Ming Lei
On Thu, May 2, 2013 at 9:43 PM, chris 1159...@bugs.launchpad.net wrote: I've tested using latest kernel from repo : 3.2.0-41.66 Seems that my printer expansion drive work without any trouble. Many thanks Ming Lei You are welcome, :-) -- You received this bug notification because you are a

[Bug 1159358] Re: USB Printer HDD external can't wake up after a moment of time

2013-05-03 Thread Ming Lei
** Changed in: linux (Ubuntu) Status: Confirmed = Fix Released -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1159358 Title: USB Printer HDD external can't wake up after a moment of time To

[Bug 1159358] Re: USB Printer HDD external can't wake up after a moment of time

2013-05-02 Thread chris
I've tested using latest kernel from repo : 3.2.0-41.66 Seems that my printer expansion drive work without any trouble. Many thanks Ming Lei -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1159358

Re: [Bug 1159358] Re: USB Printer HDD external can't wake up after a moment of time

2013-04-28 Thread chris
...@bugs.launchpad.net Subject: Re: [Bug 1159358] Re: USB Printer HDD external can't wake up after a moment of time To: ign_christ...@yahoo.com Date: Friday, April 26, 2013, 10:20 PM On Sat, Apr 27, 2013 at 8:52 AM, chris 1159...@bugs.launchpad.net wrote: Hi.. I still don't understand how

Re: [Bug 1159358] Re: USB Printer HDD external can't wake up after a moment of time

2013-04-28 Thread Ming Lei
On Sun, Apr 28, 2013 at 6:24 PM, chris 1159...@bugs.launchpad.net wrote: When I try to install linux- image-3.2.0-41-generic_3.2.0-41.65_amd64.deb, has error message: Wrong architecture 'amd64' on Ubuntu Software Center. Maybe because my sytem is 32bit? Yes, please install and test the 32bit

Re: [Bug 1159358] Re: USB Printer HDD external can't wake up after a moment of time

2013-04-26 Thread Ming Lei
On Wed, Apr 24, 2013 at 3:44 PM, chris 1159...@bugs.launchpad.net wrote: Sorry for the misunderstanding, I had corrected the bug description. I'm not a techie and have very little knowledge about linux. Can you help me explain step by step instructions how to do that? As I know I don't use

Re: [Bug 1159358] Re: USB Printer HDD external can't wake up after a moment of time

2013-04-26 Thread chris
Hi.. I still don't understand how to manually: - get dmesg log - capture usb logs Do it from terminal? By what command? --- On Fri, 4/26/13, Ming Lei 1159...@bugs.launchpad.net wrote: From: Ming Lei 1159...@bugs.launchpad.net Subject: Re: [Bug 1159358] Re: USB Printer HDD external can't

Re: [Bug 1159358] Re: USB Printer HDD external can't wake up after a moment of time

2013-04-26 Thread Ming Lei
On Sat, Apr 27, 2013 at 8:52 AM, chris 1159...@bugs.launchpad.net wrote: Hi.. I still don't understand how to manually: - get dmesg log - capture usb logs Do it from terminal? By what command? When your problem happens, please run below command from terminal: dmesg dmesg.log

[Bug 1159358] Re: USB Printer HDD external can't wake up after a moment of time

2013-04-24 Thread chris
** Description changed: While working a moment on LibreOffice Calc found that facts: - - LO hangs for a while after execute save. And I found that my USB expansion HDD was sleeping. (file that I used to work execute save located on the expansion HDD). Take a long time for the HDD to wake up

[Bug 1159358] Re: USB Printer HDD external can't wake up after a moment of time

2013-04-24 Thread chris
Sorry for the misunderstanding, I had corrected the bug description. I'm not a techie and have very little knowledge about linux. Can you help me explain step by step instructions how to do that? As I know I don't use any daemon or service related to printer. I only installed cairo-dock and

Re: [Bug 1159358] Re: USB Printer HDD external can't wake up after a moment of time

2013-04-23 Thread Ming Lei
On Mon, Apr 22, 2013 at 10:07 AM, chris 1159...@bugs.launchpad.net wrote: I think the USB printer/HDD is in sleep because it doesn't react as expected as I mentioned in bug description. OK, I got it, maybe you should describe it as not working instead of sleep, which has specific meaning in

Re: [Bug 1159358] Re: USB Printer HDD external can't wake up after a moment of time

2013-04-21 Thread Ming Lei
On Sat, Apr 6, 2013 at 12:30 PM, chris 1159...@bugs.launchpad.net wrote: Hi.. I try following instructions to use kernel 3.9 rc4 by installing both linux-image and linux-image-extra for i386. Hope I don't make a mistake.. Printer seems to wake up properly after not using for approximately 5

[Bug 1159358] Re: USB Printer HDD external can't wake up after a moment of time

2013-04-21 Thread chris
I think the USB printer/HDD is in sleep because it doesn't react as expected as I mentioned in bug description. I've attached CurrentDmesg.txt (output from xdiagnose) while filing this bug. That output provided when this bug occured. Maybe you need more information ? Thanks, chris -- You

[Bug 1159358] Re: USB Printer HDD external can't wake up after a moment of time

2013-04-05 Thread chris
kernel-bug-exists-upstream ** Changed in: linux (Ubuntu) Status: Incomplete = Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1159358 Title: USB Printer HDD external can't wake up

[Bug 1159358] Re: USB Printer HDD external can't wake up after a moment of time

2013-04-05 Thread chris
Hi.. I try following instructions to use kernel 3.9 rc4 by installing both linux-image and linux-image-extra for i386. Hope I don't make a mistake.. Printer seems to wake up properly after not using for approximately 5 minutes. But still have problem on HDD expansion to wake up. LibreOffice

[Bug 1159358] Re: USB Printer HDD external can't wake up after a moment of time

2013-03-28 Thread bugbot
** Package changed: xorg (Ubuntu) = xserver-xorg-video-intel (Ubuntu) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1159358 Title: USB Printer HDD external can't wake up after a moment of time To

[Bug 1159358] Re: USB Printer HDD external can't wake up after a moment of time

2013-03-28 Thread bugbot
** Tags added: resume -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1159358 Title: USB Printer HDD external can't wake up after a moment of time To manage notifications about this bug go to:

[Bug 1159358] Re: USB Printer HDD external can't wake up after a moment of time

2013-03-28 Thread Chris Wilson
** Package changed: xserver-xorg-video-intel (Ubuntu) = linux (Ubuntu) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1159358 Title: USB Printer HDD external can't wake up after a moment of time

[Bug 1159358] Re: USB Printer HDD external can't wake up after a moment of time

2013-03-28 Thread Joseph Salisbury
Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.9 kernel[0] (Not a kernel in the daily directory) and install both the linux-image and linux-image-extra .deb packages. If this bug is fixed in the

Re: [Bug 1159358] Re: USB Printer HDD external can't wake up after a moment of time

2013-03-28 Thread chris
...@canonical.com Subject: [Bug 1159358] Re: USB Printer HDD external can't wake up after a moment of time To: ign_christ...@yahoo.com Date: Thursday, March 28, 2013, 11:24 AM Would it be possible for you to test the latest upstream kernel?  Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please