Public bug reported:
Hello
I'm using a EliteBook Folio 9470 (Intel QM77 chipset with Intel HD
Graphics 4000) and initially installed 13.04 beta2.
I used to work with 2 external monitors plugged in (one via VGA and the
other one using a HP-DisplayPort-To-HDMI-adapter).
Everything worked properly (both displays using 1920x1080 resolution, laptop
lid closed); I used this config the last time on 2013-04-26. Some package
upgrades were performed in the meantime (I guess including the final release)
and this morning when trying to boot in this configuration again, the second
external monitor (via display port) is not recognized anymore.
The first external monitor (VGA) is still recognized and working as expected.
xrandr output:
Screen 0: minimum 320 x 200, current 3520 x 1080, maximum 32767 x 32767
LVDS1 connected 1600x900+0+180 (normal left inverted right x axis y axis) 309mm
x 174mm
1600x900 60.1*+ 40.0
1440x900 59.9
1360x768 59.8 60.0
1152x864 60.0
1024x768 60.0
800x600 60.3 56.2
640x480 59.9
VGA1 connected 1920x1080+1600+0 (normal left inverted right x axis y axis)
521mm x 293mm
1920x1080 60.0*+
1680x1050 60.0
1280x1024 75.0 60.0
1440x900 59.9
1280x960 60.0
1152x864 75.0
1024x768 75.1 70.1 60.0
832x624 74.6
800x600 72.2 75.0 60.3 56.2
640x480 72.8 75.0 66.7 60.0
720x400 70.1
HDMI1 disconnected (normal left inverted right x axis y axis)
DP1 disconnected (normal left inverted right x axis y axis)
HDMI2 disconnected (normal left inverted right x axis y axis)
DP2 disconnected (normal left inverted right x axis y axis)
(shows only laptop & VGA display)
Since my old configuration with both displays is still in
~/.config/monitors.xml, I assume there was a port named 'HDMI3' that is not
there anymore:
<monitors version="1">
<configuration>
<clone>no</clone>
<output name="LVDS1">
<vendor>AUO</vendor>
<product>0x313e</product>
<serial>0x00000000</serial>
</output>
<output name="VGA1">
<vendor>ACI</vendor>
<product>0x24f3</product>
<serial>0x0001cdb6</serial>
<width>1920</width>
<height>1080</height>
<rate>60</rate>
<x>1920</x>
<y>0</y>
<rotation>normal</rotation>
<reflect_x>no</reflect_x>
<reflect_y>no</reflect_y>
<primary>no</primary>
</output>
<output name="HDMI1">
</output>
<output name="DP1">
</output>
<output name="HDMI2">
</output>
<output name="HDMI3">
<vendor>ACI</vendor>
<product>0x24f3</product>
<serial>0x0001cda5</serial>
<width>1920</width>
<height>1080</height>
<rate>60</rate>
<x>0</x>
<y>0</y>
<rotation>normal</rotation>
<reflect_x>no</reflect_x>
<reflect_y>no</reflect_y>
<primary>yes</primary>
</output>
<output name="DP2">
</output>
<output name="DP3">
</output>
</configuration>
<configuration>
<clone>no</clone>
<output name="LVDS1">
<vendor>AUO</vendor>
<product>0x313e</product>
<product>0x313e</product>
<product>0x313e</product>
<serial>0x00000000</serial>
<width>1600</width>
<height>900</height>
<rate>60</rate>
<x>0</x>
<y>0</y>
<rotation>normal</rotation>
<reflect_x>no</reflect_x>
<reflect_y>no</reflect_y>
<primary>yes</primary>
</output>
<output name="VGA1">
</output>
<output name="HDMI1">
</output>
<output name="DP1">
</output>
<output name="HDMI2">
<output name="HDMI2">
<output name="HDMI2">
</output>
<output name="DP2">
</output>
</configuration>
<configuration>
<clone>no</clone>
<output name="LVDS1">
<vendor>AUO</vendor>
<product>0x313e</product>
<serial>0x00000000</serial>
<width>1600</width>
<height>900</height>
<rate>60</rate>
<x>0</x>
<y>0</y>
<rotation>normal</rotation>
<reflect_x>no</reflect_x>
<reflect_y>no</reflect_y>
<primary>yes</primary>
</output>
</output>
</output>
<output name="VGA1">
<vendor>ACI</vendor>
<product>0x24f3</product>
<serial>0x0001cdb6</serial>
<width>1920</width>
<height>1080</height>
<rate>60</rate>
<x>1600</x>
<y>0</y>
<rotation>normal</rotation>
<reflect_x>no</reflect_x>
<reflect_y>no</reflect_y>
<primary>no</primary>
</output>
<output name="HDMI1">
</output>
<output name="DP1">
</output>
<output name="HDMI2">
</output>
<output name="DP2">
</output>
</configuration>
</monitors>
Since it worked on 2013-04-25 I assume some of the packages updated on
the next day might be the culprits:
grep 2013-04-26 /var/log/dpkg.log | grep 'configure '
2013-04-26 13:16:50 configure mysql-common:all 5.5.31-0ubuntu0.13.04.1 <keine>
2013-04-26 13:16:57 configure libmysqlclient18:i386 5.5.31-0ubuntu0.13.04.1
<keine>
2013-04-26 13:16:57 configure libmysqlclient18:amd64 5.5.31-0ubuntu0.13.04.1
<keine>
2013-04-26 13:17:02 configure libplymouth2:amd64 0.8.8-0ubuntu6.1 <keine>
2013-04-26 13:17:02 configure plymouth:amd64 0.8.8-0ubuntu6.1 <keine>
2013-04-26 13:17:02 configure mysql-client-core-5.5:amd64
5.5.31-0ubuntu0.13.04.1 <keine>
2013-04-26 13:17:02 configure mysql-client-5.5:amd64 5.5.31-0ubuntu0.13.04.1
<keine>
2013-04-26 13:17:02 configure mysql-server-core-5.5:amd64
5.5.31-0ubuntu0.13.04.1 <keine>
2013-04-26 13:17:02 configure mysql-server-5.5:amd64 5.5.31-0ubuntu0.13.04.1
<keine>
2013-04-26 13:17:13 configure mysql-server:all 5.5.31-0ubuntu0.13.04.1 <keine>
2013-04-26 13:17:13 configure libmysqlclient-dev:amd64 5.5.31-0ubuntu0.13.04.1
<keine>
2013-04-26 13:17:13 configure liblightdm-gobject-1-0:amd64 1.6.0-0ubuntu2.1
<keine>
2013-04-26 13:17:13 configure xdiagnose:all 3.5.1 <keine>
2013-04-26 13:17:13 configure plymouth-theme-ubuntu-text:amd64 0.8.8-0ubuntu6.1
<keine>
2013-04-26 13:17:14 configure plymouth-label:amd64 0.8.8-0ubuntu6.1 <keine>
2013-04-26 13:17:14 configure lightdm:amd64 1.6.0-0ubuntu2.1 <keine>
2013-04-26 13:17:14 configure plymouth-theme-ubuntu-logo:amd64 0.8.8-0ubuntu6.1
<keine>
Maybe a change in lightdm (even though I downgraded to the last version
and still not working) or in xdiagnose?
Maybe it was even some package update performed on the 2013-04-25 (udev
changes?)
grep 2013-04-25 /var/log/dpkg.log | grep 'configure '
2013-04-25 08:13:47 configure libudev1:i386 198-0ubuntu11 <keine>
2013-04-25 08:13:47 configure libudev1:amd64 198-0ubuntu11 <keine>
2013-04-25 08:13:49 configure libgudev-1.0-0:i386 1:198-0ubuntu11 <keine>
2013-04-25 08:13:49 configure libgudev-1.0-0:amd64 1:198-0ubuntu11 <keine>
2013-04-25 08:13:56 configure libsystemd-daemon0:amd64 198-0ubuntu11 <keine>
2013-04-25 08:13:56 configure systemd-services:amd64 198-0ubuntu11 <keine>
2013-04-25 08:13:56 configure heroku:all 2.38.2 <keine>
2013-04-25 08:13:56 configure heroku-toolbelt:all 2.38.2 <keine>
2013-04-25 08:13:56 configure gir1.2-gudev-1.0:amd64 198-0ubuntu11 <keine>
2013-04-25 08:13:56 configure libpurple-bin:all 1:2.10.7-0ubuntu4.1 <keine>
2013-04-25 08:13:56 configure libpurple0:amd64 1:2.10.7-0ubuntu4.1 <keine>
2013-04-25 08:48:41 configure heroku:all 2.39.0 <keine>
2013-04-25 08:48:41 configure heroku-toolbelt:all 2.39.0 <keine>
2013-04-25 08:48:41 configure unity-asset-pool:all 0.8.24daily13.04.24-0ubuntu1
<keine>
2013-04-25 09:22:59 configure libgssglue1:amd64 0.4-2 <keine>
2013-04-25 09:22:59 configure libnfsidmap2:amd64 0.25-4ubuntu1 <keine>
2013-04-25 09:22:59 configure libtirpc1:amd64 0.2.2-5build1 <keine>
2013-04-25 09:22:59 configure rpcbind:amd64 0.2.0-8ubuntu1 <keine>
2013-04-25 09:23:00 configure nfs-common:amd64 1:1.2.6-3ubuntu2 <keine>
Any help would be very much appreciated!
Thank you
ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: xorg 1:7.7+1ubuntu4
ProcVersionSignature: Ubuntu 3.8.0-19.29-generic 3.8.8
Uname: Linux 3.8.0-19-generic x86_64
.tmp.unity.support.test.0:
ApportVersion: 2.9.2-0ubuntu8
Architecture: amd64
CompizPlugins: No value set for
`/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
Date: Mon Apr 29 15:45:26 2013
DistUpgraded: Fresh install
DistroCodename: raring
DistroVariant: ubuntu
DkmsStatus:
virtualbox, 4.2.10, 3.8.0-17-generic, x86_64: installed
virtualbox, 4.2.10, 3.8.0-18-generic, x86_64: installed
virtualbox, 4.2.10, 3.8.0-19-generic, x86_64: installed
ExtraDebuggingInterest: Yes
GraphicsCard:
Intel Corporation 3rd Gen Core processor Graphics Controller [8086:0166] (rev
09) (prog-if 00 [VGA controller])
Subsystem: Hewlett-Packard Company Device [103c:18df]
InstallationDate: Installed on 2013-04-08 (20 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Alpha amd64 (20130402.1)
MachineType: Hewlett-Packard HP EliteBook Folio 9470m
MarkForUpload: True
ProcEnviron:
LANGUAGE=de_CH:de
TERM=screen
PATH=(custom, no user)
LANG=de_CH.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-19-generic
root=UUID=3c4e19bb-c45f-46c0-a0fd-a851fa3e4ec6 ro vesafb.invalid=1
drm.debug=0xe plymouth:debug
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/01/2013
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68IBD Ver. F.40
dmi.board.name: 18DF
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 62.14
dmi.chassis.asset.tag: CNU3139R0Y
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias:
dmi:bvnHewlett-Packard:bvr68IBDVer.F.40:bd02/01/2013:svnHewlett-Packard:pnHPEliteBookFolio9470m:pvrA1028C1100:rvnHewlett-Packard:rn18DF:rvrKBCVersion62.14:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP EliteBook Folio 9470m
dmi.product.version: A1028C1100
dmi.sys.vendor: Hewlett-Packard
version.compiz: compiz 1:0.9.9~daily13.04.18.1~13.04-0ubuntu1
version.ia32-libs: ia32-libs 20090808ubuntu36
version.libdrm2: libdrm2 2.4.43-0ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 9.1.1-0ubuntu3
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 9.1.1-0ubuntu3
version.xserver-xorg-core: xserver-xorg-core 2:1.13.3-0ubuntu6
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.3-0ubuntu2b2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.1.0-0ubuntu2
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.21.6-0ubuntu4
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.7-0ubuntu1
xserver.bootTime: Mon Apr 29 15:41:40 2013
xserver.configfile: default
xserver.errors:
xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.13.3-0ubuntu6
xserver.video_driver: intel
** Affects: xorg (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug compiz-0.9 raring ubuntu
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https://bugs.launchpad.net/bugs/1174335
Title:
Second external monitor (over display port) not working anymore
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