Public bug reported: When browsing a mail with an attachment, thunderbird freeze and use about 100% CPU. Even in safe mode. Nothing appears on the console log
ProblemType: Bug DistroRelease: Ubuntu 12.04 Package: thunderbird 1:24.1.0+build1-0ubuntu0.12.04.1 ProcVersionSignature: Ubuntu 3.2.0-55.85-generic 3.2.51 Uname: Linux 3.2.0-55-generic x86_64 AddonCompatCheckDisabled: False AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24. AplayDevices: **** List of PLAYBACK Hardware Devices **** card 0: I82801AAICH [Intel 82801AA-ICH], device 0: Intel ICH [Intel 82801AA-ICH] Subdevices: 1/1 Subdevice #0: subdevice #0 ApportVersion: 2.0.1-0ubuntu17.6 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: jlmas 2791 F.... pulseaudio BuildID: 20131028131509 CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found. Card0.Amixer.info: Card hw:0 'I82801AAICH'/'Intel 82801AA-ICH with STAC9700,83,84 at irq 21' Mixer name : 'SigmaTel STAC9700,83,84' Components : 'AC97a:83847600' Controls : 34 Simple ctrls : 24 Channel: Unavailable CurrentDmesg: Error: command ['sh', '-c', 'dmesg | comm -13 --nocheck-order /var/log/dmesg -'] failed with exit code 1: comm: /var/log/dmesg: Permission denied Date: Wed Nov 13 16:53:09 2013 Extensions: extensions.sqlite corrupt or missing ForcedLayersAccel: False IfupdownConfig: auto lo iface lo inet loopback IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite) InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425) IpRoute: default via 10.0.2.2 dev eth0 proto static 10.0.2.0/24 dev eth0 proto kernel scope link src 10.0.2.15 metric 1 169.254.0.0/16 dev eth0 scope link metric 1000 IwConfig: lo no wireless extensions. eth0 no wireless extensions. Locales: extensions.sqlite corrupt or missing MarkForUpload: True MostRecentCrashID: bp-c4fab2fa-c9a9-4160-a0dc-c58412130703 PrefSources: prefs.js /usr/lib/thunderbird/extensions/{e2fda1a4-762b-4020-b5ad-a41df1933103}/defaults/preferences/lightning.js ProcEnviron: TERM=xterm PATH=(custom, no user) LANG=fr_FR.UTF-8 SHELL=/bin/bash Profiles: Profile0 (Default) - LastVersion=24.1.0/20131028131509 RelatedPackageVersions: rhythmbox-mozilla 2.96-0ubuntu4.3 totem-mozilla 3.0.1-0ubuntu21.1 gnome-shell 3.4.1-0ubuntu2 RfKill: RunningIncompatibleAddons: False SourcePackage: thunderbird Themes: extensions.sqlite corrupt or missing UpgradeStatus: No upgrade log present (probably fresh install) WifiSyslog: dmi.bios.date: 12/01/2006 dmi.bios.vendor: innotek GmbH dmi.bios.version: VirtualBox dmi.board.name: VirtualBox dmi.board.vendor: Oracle Corporation dmi.board.version: 1.2 dmi.chassis.type: 1 dmi.chassis.vendor: Oracle Corporation dmi.modalias: dmi:bvninnotekGmbH:bvrVirtualBox:bd12/01/2006:svninnotekGmbH:pnVirtualBox:pvr1.2:rvnOracleCorporation:rnVirtualBox:rvr1.2:cvnOracleCorporation:ct1:cvr: dmi.product.name: VirtualBox dmi.product.version: 1.2 dmi.sys.vendor: innotek GmbH ** Affects: thunderbird (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug precise running-unity -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1250916 Title: 100 % CPU while browsing a mail with an attachement To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1250916/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs