Daniel Lombraña González, thank you for your comment. So your hardware and
problem may be tracked, could you please file a new report with Ubuntu by
executing the following in a terminal while booted into the default Ubuntu
kernel (not a mainline one) via:
ubuntu-bug linux
For more on this, ple
Hi,
I'm also affected by this issue. The system wakes itself randomly in my
XPS 9530 laptop. I've disabled in the BIOS Smart Connect to see if this
happens again.
I'm running 14.04 with latests updates.
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** Tags removed: kernel-key
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Title:
[Dell XPS 15 9530] Wakes from sleep after exactly 24 hours + 3-5
seconds
To manage notifications about thi
Dan Poler, could you please test the latest upstream kernel available
(3.15-rc6) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will
allow additional upstream developers to examine the issue. Once you've tested
the upstream kernel, please comment on which kernel version specifically
Oops - forgot to mention - Ubuntu is the only OS installed.
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Title:
[Dell XPS 15 9530] Wakes from sleep after exactly 24 hours + 3-5
seconds
T
Per #51... The offender appears to be Smart Connect. Smart Connect
Enabled, TPM disabled, Rapid Start disabled. System resumed after 24
hours, 5 seconds:
Thu May 22 19:46:27 MDT 2014: performing suspend
Fri May 23 19:46:33 MDT 2014: Awake.
Happy to test anything else or investigate the lack of th
@jared-dominguez
1- Smart Connect enabled. Machine will be suspended as soon as I finish
typing this message so I will have to let you know in 24 hrs. :)
2-
dap-xps15:~# lsmod|grep smartconnect
intel_smartconnect 12637 0
I don't see a message anywhere indicating that Smart Connect gets
di
** Description changed:
Symptoms: The system will wake itself from sleep after very nearly exactly 24
hours, + / - 10 seconds or so. /var/log/pm-suspend.log will show this:
Sat May 10 22:08:49 MDT 2014: performing suspend
Sun May 11 22:08:54 MDT 2014: Awake.
In this case the system has
Could you do two different tests?
1) Re-enable only Smart Connect. Does the issue persist?
2) With Smart Connect enabled, can you check if the intel-smartconnect
module is loaded? In your apport report, it looks like it gets loaded...
The kernel should output "Disabling Intel Smart Connect" if th
Issue resolved. The magic seems to be:
Disable Rapid Start
Disable Smart Connect
Disable TPM
Rapid Start was already disabled on my machine so it's one of Smart
Connect or TPM that did it. With all three of those disabled, the system
does not resume after 24 hours.
I'd still argue this is a bug,
aquatix, thank you for your comment. So your hardware and problem may be
tracked, could you please file a new report with Ubuntu by executing the
following in a terminal while booted into a Ubuntu repository kernel (not a
mainline one) via:
ubuntu-bug linux
For more on this, please read the off
I've got the same problem with the same model of the new XPS It got a
fresh beta of Trusty right after wiping Windows from it.
If I can help triaging, let me know, I've subscribed to this ticket.
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Yes, you tested the mainline kernel, which is version 3.15. I was
suggesting a test of the latest upstream 3.13 kernel, which is what
Trusty is based off of.
I look forward to hearing if disabling TPM and Smart Connect resolves
the issue.
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Joseph as I commented above I have reproduced the behavior in the mainline
kernel albeit after 19h30m not 24h.
Per conversation with Kent and
https://bugs.launchpad.net/dell-sputnik/+bug/1161962 I have disabled TPM and
Smart Connect (Rapid Start was already disabled). Will report findings in 24
I agree on the bisect. The system would have to sit suspended all the
time. Another good test would be to see if the latest upstream 3.13
kernel also exhibits this bug. It can be downloaded from:
http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.13.11.2-trusty/
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The system resumes by itself repeatably every 24 hours using an Ubuntu kernel.
When tested with a mainline kernel, it resumed after roughly 19h30m. So not 24
hours, but it did still resume. I have not tested more than once with the
mainline kernel to see if it resumes consistently after 19h30m or
Per comment #15, does the system resume by itself repeatably, or was
that a one time event? If we find this is fixed in the mainline kernel,
we can perform a reverse bisect to identify the fix and backport it into
Trusty.
If the bug does still exist in the mainline kernel, I can assist you
with p
Dan Poler, the next step is to fully commit bisect from Saucy to Trusty,
in order to identify the offending commit. Could you please do this
following https://wiki.ubuntu.com/Kernel/KernelBisection ?
** Tags removed: bios-outdated-a04
** Tags added: latest-bios-a04
** Tags removed: regression-pot
Per the comment immediately above yours, the resume after 24 hours occurs
exactly the same on BIOS A04 as it does on A01.
Since the problem did not occur on Saucy but does on Trusty, it may be a
regression regardless of the BIOS version, hence wanting to test completely and
thoroughly on A01 be
Dan Poler, as per
http://www.dell.com/support/home/us/en/04/product-support/product/xps-15-9530/drivers
an update to your BIOS is available (A04). If you update to this following
https://help.ubuntu.com/community/BiosUpdate does it change anything? If it
doesn't, could you please both specify
Confirmed the issue occurs with updated bios A04 and Ubuntu kernel. re-testing
with upstream kernel.
My config is a bit different than the one Kent describes, e.g. NVIDIA/Intel
dual-mode graphics, 512GB SSD, 16GB RAM, etc. USB wake is disabled in the BIOS
(has been all along)
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What BIOS version is in that? Is it an XPS 15 9530?
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Title:
[Dell XPS 15 9530] Wakes from sleep after exactly 24 hours + 3-5
seconds
To manage
Can't reproduce this on an XPS 15 here in the Dell lab.
This one has:
Intel Graphics
Qualcomm Wifi / bluetooth (I think Dell calls this the DW1420 or something like
that)
Quad-core i7
8GB RAM
Seagate 500GB Hybrid drive
I put it to sleep at 14:30 yesterday by closing the lid. At 15:30 today
I
Using upstream kernel, a random resume did occur BUT not after 24 hours - after
significantly less time (19h 30m).
The only thing interesting about the time at which it resumed is it happened to
coincide with aGoogle Calendar reminder firing off in Chrome, which was open on
the suspended machine
Q: Has this system ever had any prior Ubuntu releases installed on it, or is
Trusty the first?
A: This system has had Saucy installed on it but the installation to Trusty was
fresh (drives wiped). The behavior described did not occur under Saucy
Q: Can you also see if this issue happens while th
** Attachment added: "output of fwts cmosdump"
https://bugs.launchpad.net/dell-sputnik/+bug/1318477/+attachment/4112738/+files/results.log
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Tit
Will provide the additional requested information as soon as I am able
but I can report that the behavior described occurs exactly the same
whether on battery or on AC power.
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