I have also tried it on Jaunty now and cannot reproduce it. But I cannot
clcik Apply three times, as it grays out after the first time. Doing
the sequence of clicking the two Reset buttons andn then clicking
Apply three times also does not cause a crash for me. The bug seems to
be already fixed.
I cannot reproduce any of the crashes mentioned in this bug report with
system-config-printer 1.1.x in Jaunty and nothing new was posted here
for months. Therefore I am closing this as fixed. Please reopen if the
problem still persists for you.
** Changed in: system-config-printer (Ubuntu)
I've tried recreating the second bug in this bug report using the steps
in comment number 13 on Jaunty Jackalope using system-config-printer
version 1.1.3+git20090218-0ubuntu6. Are you still able to recreate this
Matt?
** Changed in: system-config-printer (Ubuntu)
Status: Confirmed =
Just tidying up. Everything in this report seems to show that this bug
is somewhere in system-config-printer itself or lower down the stack.
Closing the task against the KDE front end system-config-printer-kde.
Feel free to re-open if this is wrong.
** Changed in: system-config-printer-kde
** Also affects: system-config-printer (Fedora) via
https://fedorahosted.org/system-config-printer/ticket/82
Importance: Unknown
Status: Unknown
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** Changed in: system-config-printer (Fedora)
Status: Unknown = Invalid
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In system-config-printer I have found a crash when using the reset
button of the Gamma option. I have reported the problem upstream as
https://fedorahosted.org/system-config-printer/ticket/82
Can this be related to the mentioned crash?
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** Also affects: system-config-printer-kde (Ubuntu)
Importance: Undecided
Status: New
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Same problem here - I configured the PDF file generator (default printer) and a
single printer. How to crash the program:
1. Run system-config-printer.
2. Click on any printer in the Local Printers class.
3. Click Job Options.
4. By the Copies: field, click Reset.
5. Click Apply.
Now for the
Issue seems to be still in Hardy, system-config-printer
0.7.78+svn1799-0ubuntu1.
After crash, syslog shows:
Jan 15 19:35:04 sandbox kernel: [20480.378683] python[21679]: segfault at
00770074 eip b7e4e3ca esp bfab0678 error 6
** Attachment added: backtrace_0.7.78+svn1799-0ubuntu1
Hello! First of all let me say I am truly regretting doing this. This is
a spam message sent to all critical bug message lists. It's purpose:
making this (https://bugs.launchpad.net/ubuntu/+source/acpi-
support/+bug/59695) bug critical too. This is a long standing bug and
has a very serious impact
Just crashed - I don't know the circumstances - running on Gutsy x86
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Perhaps it depends on your /etc/cups/printers.conf file. Could you
attach it?
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sure thing.
** Attachment added: printers.conf
http://launchpadlibrarian.net/9674282/printers.conf
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Thanks, but I still haven't been able to reproduce this here.
I wondered if it's to do with the way the Job Options page re-draws
options that don't have an on-page widget, i.e. the 'Other Options' at
the bottom -- but you don't have any of those set, so I'm stumped.
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I can't reproduce this with system-config-printer
0.7.75+svn1566-0ubuntu1
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I can still reproduce this, system-config-printer
0.7.75+svn1566-0ubuntu1.
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mlind: What architecture of Linux are you running? I am running amd64.
Is this the shortest test case that works for you to reproduce this
issue?
1. Select Local Printers - PDF
2. Select Job Options tab
3. Press Reset -button on either Copies, Orientation or Pages per side
Is there something
xtknight: my arch is i386.
This issue was once fixed already and I have a feeling that this isn't
system-config-printer related anymore.
I can reproduce this issue, although the combo varies a bit (see comment
#13 where I said 3 times, sometimes it's more), it's 100% reproducible.
One thing
here's another backtrace from apport as it seems to be working now
** Attachment added:
_usr_share_system-config-printer_system-config-printer.py.1000.crash
http://launchpadlibrarian.net/9482952/_usr_share_system-config-printer_system-config-printer.py.1000.crash
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hi, I was able to reproduce this accidently again.
If you reset Copies and Pages per slide both and then press apply (repeat
this three times), crash occurs again.
Should I post a crash report?
** Changed in: system-config-printer (Ubuntu)
Status: Fix Released = Confirmed
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Yes please, but please install the debuginfo package for pycups so that
the stack trace has useful information in it.
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This looks like a pango crash though
** Attachment added: backtrace.txt
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I couldn't locate pycups package from archive, so I installed dbgsym
packages one by one until the backtrace was human-readable
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Somehow the last auto-update must have put me into some kind of debug mode.
Doing the sequence suggested by mlind in the posting after the posting of my
fix (I did it only once, not three times) I got in the terminal from which I
started system-config-printer (can some Python expert tell me how
StacktraceTop:_start () from /lib/ld-linux.so.2
?? ()
?? ()
?? ()
?? ()
** Tags removed: need-i386-retrace
** Attachment added: Stacktrace.txt (retraced)
http://launchpadlibrarian.net/9409177/Stacktrace.txt
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system-config-printer.py crashed with SIGSEGV
system-config-printer (0.7.75+svn1566-0ubuntu1) gutsy; urgency=low
* New upstream release
o Subversion snapshot r1566
o Fixed crash when clicking on option reset buttons (LP: #135321)
o Made it possible to remove the Orientatian setting completely
by clicking its reset
** Tags added: need-i386-retrace
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I have never been able to reproduce this.
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Tim, I can reproduce this on Gutsy following the steps which the
original poster has given.
The problem seems to be in a part which is written in C as there is no
Python traceback. Most probably the crash happens in the python-cups
module.
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Do you have debuginfo packages on Ubuntu?
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pitti, any idea here to get more debug info? Apport did not tell a lot.
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Tim has fixed it upstream, package for Gutsy on its way.
** Changed in: system-config-printer (Ubuntu)
Importance: Medium = Critical
Status: Confirmed = In Progress
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** Changed in: system-config-printer (Ubuntu)
Status: In Progress = Fix Committed
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excellent, thanks for triaging this.
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Re apport: sorry, the automatic retracer bot was down, I restarted it.
The package versions here are quite obsolete now, so there might not get
anything useful out here.
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** Changed in: system-config-printer (Ubuntu)
Importance: Undecided = Medium
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** Changed in: system-config-printer (Ubuntu)
Status: New = Confirmed
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I can reproduce it with any local print queue, and it is enough to click
one of the first three reset buttons (Copies, Orientation, or Scale
to Fit).
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** Attachment added: CoreDump.gz
http://launchpadlibrarian.net/9032763/CoreDump.gz
** Attachment added: Dependencies.txt
http://launchpadlibrarian.net/9032764/Dependencies.txt
** Attachment added: Disassembly.txt
http://launchpadlibrarian.net/9032765/Disassembly.txt
** Attachment
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