** Changed in: canonical-devices-system-image
Status: New => Fix Released
** Changed in: canonical-devices-system-image
Importance: Undecided => High
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** Changed in: ubuntu-system-settings (Ubuntu)
Status: In Progress => Fix Released
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https://bugs.launchpad.net/bugs/1438633
Title:
Updates page loads and immediately goes blank
** Also affects: canonical-devices-system-image
Importance: Undecided
Status: New
** Changed in: canonical-devices-system-image
Milestone: None => ww17-2015
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** Changed in: ubuntu-system-settings (Ubuntu)
Importance: Undecided => High
** Changed in: ubuntu-system-settings (Ubuntu)
Status: Confirmed => In Progress
** Changed in: ubuntu-system-settings (Ubuntu)
Assignee: (unassigned) => Ken VanDine (ken-vandine)
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** Branch linked: lp:~ken-vandine/ubuntu-system-settings/lp1438633
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Title:
Updates page loads and immediately goes blank
To manage notifications
** Changed in: ubuntu-system-settings (Ubuntu)
Status: Incomplete => Confirmed
** Description changed:
current build number: 20
device name: krillin
channel: ubuntu-touch/stable/bq-aquaris.en
alias: ubuntu-touch/ubuntu-rtm/14.09
last update: 2015-03-30 10:20:33
version version:
** Attachment added: "log from when @pstolowski opened the Updates panel from
About"
https://bugs.launchpad.net/ubuntu/+source/ubuntu-system-settings/+bug/1438633/+attachment/4370449/+files/uss.log
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Do you have the same issue if you click on "Regulatory info"?
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Title:
Updates page loads and immediately goes blank
To manage notifications abou
@Pawel, hum, ok :-/ Any chance you can try to debug the issue since you
can reproduce it?
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Title:
Updates page loads and immediately goes blank
@Sebastien: Yes, if I open Updates from the main settings screen it
looks good. My account works and is listed in Accounts, I can install
apps from the store.
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@Pawel: does it work if you open the update panel from the main screen?
is your u1 account correctly listed in account and working (e.g can you
install clicks from the store)?
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BTW, as mentioned in the other bug report, my phone is in a state where
I can reproduce this every time, even after reboot. It seems to be
permanent.
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@Jonas yes, I get same warnings:
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Title:
Updates page loads and immediately goes blank
To manage notifications about this bug go to:
https://bug
[1] show the symptom, as experienced by another user reporting this in
bug 1441165.
@stolowski, do you get the same warnings? The Ubuntu System Settings log
file is located in /home/phablet/.cache/upstart/application-legacy-
ubuntu-system-settings-.log — thanks!
[1] https://www.dropbox.com/s/9sd3
** Changed in: ubuntu-system-settings (Ubuntu)
Status: New => Incomplete
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Title:
Updates page loads and immediately goes blank
To manage
Did you remember how you reproduced? Did you get the online account
warnings again then?
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Title:
Updates page loads and immediately goes blank
T
This just pushes the updates page onto the PageStack, nothing special.
Maybe there's been a regression in the toolkit?
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Title:
Updates page loads
It seemed to start working when I came back from lunch, but then I
reproduced it again, and saw this in the logs:
2015-03-31 12:28:41,402 - WARNING - file:///usr/lib/arm-linux-
gnueabihf/qt5/qml/Ubuntu/Components/PageWrapperUtils.js:30: TypeError:
Cannot read property 'createObject' of null
When
I was able to see a similar symptom on rtm proposed one try out of 5.
The page started to load then blanked and was unresponsive. There are a
number of app updates available.
When it occurred I had created my U1 login just prior from the button on
the updates page.
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Thanks, I'm unsure why that could be. The about "check for update"
button just pushes the same page than the main grid does, it's the exact
same code loaded and should show the same results. I can't confirm that
issue on bq rtm 260 either
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those errors "ag_manager_load_account: assertion 'account_id != 0'
failed" suggest it could be an issue with ubuntu-online-account rather
... subscribing mardy do the bug. Alberto, do you know if that's a
known issue?
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** Description changed:
current build number: 20
device name: krillin
channel: ubuntu-touch/stable/bq-aquaris.en
alias: ubuntu-touch/ubuntu-rtm/14.09
last update: 2015-03-30 10:20:33
version version: 20
version ubuntu: 20150312
version device: 20150310-3201c0a
version custom: 201
** Attachment added: "video showing the problem"
https://bugs.launchpad.net/ubuntu/+source/ubuntu-system-settings/+bug/1438633/+attachment/4361859/+files/4_209056128678494499.mp4
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