Public bug reported:
I installed hplip-gui and successfully navigated to the IP address of my
network printer, which is successfully auto-detected with the name
HP_LaserJet_400_colorMFP_M475dw however, the installation wizard halts
with the assertion...
PPD File not found, Click Browse button to select a PPD file.
Because there is no PPD file, the Finish button is greyed out and it is
therefore impossible to install.
I have attempted to search for the PPD file for this printer online, but
all searches lead to the HPLIP gui installer - back to square one. Also
I can't find any packages which might contain this PPD through the
ubuntu repositories.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: hplip-gui 3.14.3-0ubuntu3.2
Uname: Linux 3.10.18 x86_64
ApportVersion: 2.14.1-0ubuntu3.8
Architecture: amd64
BootDmesg: (Nothing has been logged yet.)
Date: Fri Apr 17 19:45:31 2015
Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: Bad
file descriptor
MachineType: GOOGLE Swanky
PackageArchitecture: all
Papersize: a4
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
SHELL=/bin/bash
ProcKernelCmdLine: cros_secure console= loglevel=7 init=/sbin/init cros_secure
oops=panic panic=-1 root=/dev/dm-0 rootwait ro dm_verity.error_behavior=3
dm_verity.max_bios=-1 dm_verity.dev_wait=1 dm="1 vroot none ro 1,0 2506752
verity payload=PARTUUID=6bce7050-de8b-6642-b851-4d41ac5fb933/PARTNROFF=1
hashtree=PARTUUID=6bce7050-de8b-6642-b851-4d41ac5fb933/PARTNROFF=1
hashstart=2506752 alg=sha1
root_hexdigest=ba3e8268ead0a52d01f4a94353e31ee0d5b18f25
salt=ca6ed888b1c744843da1f553d040348586078fd630e9ce0158a7b1a8b7bc101b" noinitrd
vt.global_cursor_default=0 kern_guid=6bce7050-de8b-6642-b851-4d41ac5fb933
add_efi_memmap boot=local noresume noswap i915.modeset=1 tpm_tis.force=1
tpm_tis.interrupts=0 nmi_watchdog=panic,lapic
SourcePackage: hplip
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/22/2014
dmi.bios.vendor: coreboot
dmi.bios.version: Google_Swanky.5216.238.5
dmi.chassis.type: 3
dmi.chassis.vendor: GOOGLE
dmi.modalias:
dmi:bvncoreboot:bvrGoogle_Swanky.5216.238.5:bd08/22/2014:svnGOOGLE:pnSwanky:pvr1.0:cvnGOOGLE:ct3:cvr:
dmi.product.name: Swanky
dmi.product.version: 1.0
dmi.sys.vendor: GOOGLE
** Affects: hplip (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug trusty
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https://bugs.launchpad.net/bugs/1445618
Title:
HPLIP Gui fails to provide PPD
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