After further investigation, this issue turned out to be just a
disconnected network cable. But of course the crash disconcerted the
hell out of me.
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** Changed in: hplip
Status: New = Confirmed
** Summary changed:
- Hplip crashing when trying to print to network HP printer
+ hpps (and other HPLIP components) should not crash in error situations
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Here is my error_log file, at 15:02:00 and later I tried print jobs that
failed, they are held in the printer queue and the printer properties
says filter failed.
** Attachment added: error_log
https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/1446987/+attachment/4381448/+files/error_log
Status changed to 'Confirmed' because the bug affects multiple users.
** Changed in: hplip (Ubuntu)
Status: New = Confirmed
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https://bugs.launchpad.net/bugs/1446987
Title:
The reason for the failure is:
D [22/Apr/2015:15:04:04 +0200] [Job 2639] prnt/backend/hp.c 824: ERROR: open
device failed stat=12: hp:/net/printwalter?ip=10.60.16.199
D [22/Apr/2015:15:04:04 +0200] [Job 2639] PID 30723 (/usr/lib/cups/backend/hp)
stopped with status 1.
Somehow HPs print backand
To the HPLIP developers at HP: Please make sure that nothing crashes or
gives a Traceback if a network error (or some problem in another
program), as we have a crash reporting system and so we get crash
reports when the problem is somewhere else in reality and users get
unneeded crash pop-ups.
Crash report
** Attachment added: _usr_lib_cups_filter_hpps.7.crash
https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/1446987/+attachment/4381081/+files/_usr_lib_cups_filter_hpps.7.crash
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Please attach an error_log of a failing job, according to the section
CUPS error_log on https://wiki.ubuntu.com/DebuggingPrintingProblems.
** Also affects: hplip
Importance: Undecided
Status: New
** Changed in: hplip (Ubuntu)
Status: New = Incomplete
** Changed in: hplip
