[Bug 147369] Re: system-config-printer fails to automatically configure a printer

2007-10-03 Thread dodgy_pro
I uninstalled all printers and removed them from the computer (USB). I rebooted. I connected my HP Deskjet 5940 to the USB. After a few seconds I was given the tip that the printer was found and installed. It had been recognised by both the System/Administration/Printing tool and the HPLIP Toolbo

[Bug 147369] Re: system-config-printer fails to automatically configure a printer

2007-10-02 Thread Richard Kleeman
Great thanks Till! -- system-config-printer fails to automatically configure a printer https://bugs.launchpad.net/bugs/147369 You received this bug notification because you are a member of Ubuntu Bugs, which is the bug contact for Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com

[Bug 147369] Re: system-config-printer fails to automatically configure a printer

2007-10-02 Thread Till Kamppeter
Richard, the fix is now provided by HP, so this one will get fixed. I have marked it a milestone for the Release Candidate of 7.10 now. ** Changed in: hplip (Ubuntu) Importance: Undecided => High Assignee: David Suffield (david-suffield) => (unassigned) Target: None => ubuntu-7.10-r

[Bug 147369] Re: system-config-printer fails to automatically configure a printer

2007-10-02 Thread Richard Kleeman
An editorial ;-) (sorry about the didactic tone): It is bugs like this that can give a distro a bad name. If I plug in my common as dirt hp printer and the yellow dialog tells me it is configured and ready to go and then it doesn't work your typical user will be quite discouraged. There are 16 day

[Bug 147369] Re: system-config-printer fails to automatically configure a printer

2007-10-02 Thread Richard Kleeman
I added this file (55-hpmud.rules) in /etc/udev/rules.d as root and the problem is solved i.e. the automatically configured printer now works. dodgy_pro does it work for you also (with the automatic configuration of the printer I mean)? -- system-config-printer fails to automatically configure a

[Bug 147369] Re: system-config-printer fails to automatically configure a printer

2007-10-02 Thread David Suffield
I have attached a copy of the new 55-hpmud.rules file. The new rules file is product-id specific where the old one was not. It also sets the device node permissions to 0666. See the http://hplip.sourceforge.net/tech_docs/tarball_install.html udev notes for more info. ** Attachment added: "C:\des\

[Bug 147369] Re: system-config-printer fails to automatically configure a printer

2007-10-02 Thread dodgy_pro
Let me post mine results: 1) direct hp:/usb/Deskjet_5900_series?serial=CN5771W0FH047H "HP Deskjet 5900 series" "HP Deskjet 5900 series USB CN5771W0FH047H HPLIP" "MFG:HP;MDL:Deskjet 5900 series;CLS:PRINTER;DES:Deskjet 5900 series;SN:CN5771W0FH047H;" 2) Setting /etc/apparmor.d/usr.sbin.cupsd to com

[Bug 147369] Re: system-config-printer fails to automatically configure a printer

2007-10-02 Thread Till Kamppeter
Richard, thank you. It turned out that the problem is in HPLIP and not in the AppArmor protection of CUPS. Please return your configuration to the original state with sudo aa-enforce cupsd -- system-config-printer fails to automatically configure a printer https://bugs.launchpad.net/bugs/147369

[Bug 147369] Re: system-config-printer fails to automatically configure a printer

2007-10-02 Thread Richard Kleeman
Results of the 3 tests: 1. /usr/lib/cups/backend/hp direct hp:/usb/photosmart_7550?serial=CN33I4116P7E "HP photosmart 7550" "HP photosmart 7550 USB CN33I4116P7E HPLIP" "MFG:HP;MDL:photosmart 7550;CLS:PRINTER;DES:photosmart 7550;SN:CN33I4116P7E;" 2. Results same as 1. 3. Printing still fails --

[Bug 147369] Re: system-config-printer fails to automatically configure a printer

2007-10-02 Thread Till Kamppeter
Dave, can you post this file here, or a patch for 2.7.7, as we are after feature freeze and therefore we cannot upgrade to 2.7.9 any more. Thanks. ** Changed in: system-config-printer (Ubuntu) Status: Incomplete => Invalid ** Changed in: hplip (Ubuntu) Assignee: (unassigned) => David

[Bug 147369] Re: system-config-printer fails to automatically configure a printer

2007-10-02 Thread David Suffield
The syslog message "Sep 30 16:15:40 richard-desktop photosmart_7550?serial=CN33I4116P7E: io/hpmud/musb.c 549: invalid product id string: Operation not permitted" means that the /dev/bus/usb/xxx/xxx permissions are not set correctly. The udev 55-hpmud.rules file from 2.7.9 should fix this issue. -

[Bug 147369] Re: system-config-printer fails to automatically configure a printer

2007-10-02 Thread Till Kamppeter
This looks like that the "hp" CUPS backend has problems accessing the printer. Can you all do the following tests: 1. Do /usr/lib/cups/backend/hp and post the output 2. Do sudo aa-complain cupsd /usr/lib/cups/backend/hp and post the output. 3. Can you print after doing sudo aa-complain cup

[Bug 147369] Re: system-config-printer fails to automatically configure a printer

2007-10-02 Thread dodgy_pro
hp-probe returns: Device URI Model - -- hp:/usb/Deskjet_5900_series?serial=CN5771W0FH047H HP Deskjet 5900 series Found 1 printer(s) on the 'usb' bus. __

[Bug 147369] Re: system-config-printer fails to automatically configure a printer

2007-10-02 Thread Till Kamppeter
dodgy_pro, can you also do the steps which I described in my previous comment? For me this seems to be a bug in HPLIP. The printer is recognized by the standard USB backend but not by HPLIP (but it was recognized by HPLIP some days ago when the queue was created). Don, Raghu, Aaron, can you look

[Bug 147369] Re: system-config-printer fails to automatically configure a printer

2007-10-02 Thread dodgy_pro
I have described the problem in my words here: https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/148146 -- system-config-printer fails to automatically configure a printer https://bugs.launchpad.net/bugs/147369 You received this bug notification because you are a member of Ubuntu Bugs, which i

[Bug 147369] Re: system-config-printer fails to automatically configure a printer

2007-10-02 Thread dodgy_pro
I have the same problem (it seems to be global with HP printers on Gutsy) and only thought to report it as bug today. Now I see there is already a report about it. If you think we can help figuring out the bug, you can give us instructions on whatever you want us to mention. This is rather importa

[Bug 147369] Re: system-config-printer fails to automatically configure a printer

2007-10-02 Thread Richard Kleeman
I notice that the uri reported by lpinfo is the one that the manual configure of the printer picks up (see first post).This is despite the automatic configuration already being in place -- system-config-printer fails to automatically configure a printer https://bugs.launchpad.net/bugs/147369

[Bug 147369] Re: system-config-printer fails to automatically configure a printer

2007-10-02 Thread Richard Kleeman
OK so I did this after the automatic configuration of the printer (not the manual) lpinfo -l -v gives: Device: uri = socket class = network info = AppSocket/HP JetDirect make-and-model = Unknown device-id = Device: uri = beh class = network info =

[Bug 147369] Re: system-config-printer fails to automatically configure a printer

2007-10-02 Thread Till Kamppeter
Can you also run lpinfo -l -v Then do "lsusb" and you get something like Bus XXX Device YYY: ID 03f0: Hewlett-Packard For each line containing "Hewlett-Packard" do hp-makeuri XXX:YYY Post the output here. ** Also affects: hplip (Ubuntu) Importance: Undecided Status: New ** Ch

[Bug 147369] Re: system-config-printer fails to automatically configure a printer

2007-10-02 Thread Richard Kleeman
After automatic and manual configuration: HP Linux Imaging and Printing System (ver. 2.7.7) Printer Discovery Utility ver. 3.2 Copyright (c) 2001-7 Hewlett-Packard Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it

[Bug 147369] Re: system-config-printer fails to automatically configure a printer

2007-10-01 Thread Tim Waugh
What does 'hp-probe' say? -- system-config-printer fails to automatically configure a printer https://bugs.launchpad.net/bugs/147369 You received this bug notification because you are a member of Ubuntu Bugs, which is the bug contact for Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubu

[Bug 147369] Re: system-config-printer fails to automatically configure a printer

2007-09-30 Thread Richard Kleeman
Other messages include Sep 30 16:15:40 richard-desktop photosmart_7550?serial=CN33I4116P7E: io/hpmud/musb.c 549: invalid product id string: Operation not permitted Sep 30 16:15:40 richard-desktop photosmart_7550?serial=CN33I4116P7E: io/hpmud/musb.c 1003: unable to open hp:/usb/photosmart_7550?