[Bug 1537472] Re: Synaptics touchpad not recognised - OK on linux-image-3.13.0-74-generic 3.13.0-74.118

2016-02-21 Thread John Leake
** Changed in: linux (Ubuntu) Status: Confirmed => New -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1537472 Title: Synaptics touchpad not recognised - OK on linux- image-3.13.0-74-generic

[Bug 1537472] Re: Synaptics touchpad not recognised - OK on linux-image-3.13.0-74-generic 3.13.0-74.118

2016-02-21 Thread John Leake
Hi all, Bug #1305522 is identical to this bug and it was fixed but now it is back what can/should I do? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1537472 Title: Synaptics touchpad not

[Bug 1537472] Re: Synaptics touchpad not recognised - OK on linux-image-3.13.0-74-generic 3.13.0-74.118

2016-02-17 Thread John Leake
Sorry previous comment should read:- Also I rolled back the kernel through -73, -72, -71 and -70 and tested each to see if they still worked like they used to but they all now fail to recognise the SynPS/2 Synaptics Touchpad driver. -- You received this bug notification because you are a member

[Bug 1537472] Re: Synaptics touchpad not recognised - OK on linux-image-3.13.0-74-generic 3.13.0-74.118

2016-02-16 Thread John Leake
Hi All, I do not want to suggest that more competent people than myself could be wrong but... This bug (Synaptics touchpad not recognised) originally appeared when I upgraded from 3.13.0-74.118 to -76.120 however my recent comment about -74.118 suddenly suffering from the same problem (following

[Bug 1537472] Re: Synaptics touchpad not recognised - OK on linux-image-3.13.0-74-generic 3.13.0-74.118

2016-02-15 Thread Christopher M. Penalver
** Tags removed: kernel-bug-exists-upstream-4.5-rc1 ** Tags added: kernel-bug-exists-upstream-4.5-rc4 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1537472 Title: Synaptics touchpad not recognised

[Bug 1537472] Re: Synaptics touchpad not recognised - OK on linux-image-3.13.0-74-generic 3.13.0-74.118

2016-02-15 Thread John Leake
Touchpad not recognised under 4.5-rc4 ** Changed in: linux (Ubuntu) Status: Incomplete => New -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1537472 Title: Synaptics touchpad not recognised

[Bug 1537472] Re: Synaptics touchpad not recognised - OK on linux-image-3.13.0-74-generic 3.13.0-74.118

2016-02-15 Thread Christopher M. Penalver
John Leake, 4.5-rc4 came out recently. Could you please test this and advise to the results? ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu.

[Bug 1537472] Re: Synaptics touchpad not recognised - OK on linux-image-3.13.0-74-generic 3.13.0-74.118

2016-02-15 Thread John Leake
After a normal apt-get update today the touchpad in kernel 3.13.0-74, -73, -72 ,-71 and -70 are broken as well, so this bug appears not to be in the kernel but elsewhere. Just to recap. After an update today (15/2/2016) under kernel 3.13.0-74 (which was working) the synaptics touchpad is not

[Bug 1537472] Re: Synaptics touchpad not recognised - OK on linux-image-3.13.0-74-generic 3.13.0-74.118

2016-01-27 Thread Christopher M. Penalver
John Leake, could you please advise to where precisely you are stuck? As the article is written for people who have no computer knowledge whatsoever, the disconnect is not understood. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu.

Re: [Bug 1537472] Re: Synaptics touchpad not recognised - OK on linux-image-3.13.0-74-generic 3.13.0-74.118

2016-01-27 Thread John Leake
Further context and not to be interpreted as a rant: It has taken me years to get away from M$ and find an alternative that I can live with (unity excluded). I filed the report not as a criticism of its quality but to help/assist in the progress towards a better experience for all users. I can

Re: [Bug 1537472] Re: Synaptics touchpad not recognised - OK on linux-image-3.13.0-74-generic 3.13.0-74.118

2016-01-27 Thread John Leake
Perhaps it has something to do with the fact that I am 61 years old and not as sharp as I used to be. By the time I had waded through all the content and followed each link for further information I found myself lost at sea (ie I had completely lost my bearings) and had to start all over again

Re: [Bug 1537472] Re: Synaptics touchpad not recognised - OK on linux-image-3.13.0-74-generic 3.13.0-74.118

2016-01-27 Thread John Leake
Hi Chris (or any one else), I have a question about the Ubuntu bug fixing process. Since what is being asked of me is beyond my capabilities, then I am unable to mark the bug an New. Does this mean that the status will just stay as Incomplete until it expires like lots of similar confirmed bugs

[Bug 1537472] Re: Synaptics touchpad not recognised - OK on linux-image-3.13.0-74-generic 3.13.0-74.118

2016-01-26 Thread John Leake
Glad to assist but this is on the edge of my experience. I had the same problems with the header dependencies when installing, however 4.5-rc1 booted and the touchpad is still not recognised. I noticed that there was a TPM (6) error on boot. Sorry I do not know how to provide you with any more

[Bug 1537472] Re: Synaptics touchpad not recognised - OK on linux-image-3.13.0-74-generic 3.13.0-74.118

2016-01-26 Thread John Leake
Glad to assist but this is on the edge of my experience. I had the same problems with the header dependencies when installing, however 4.5-rc1 booted and the touchpad is still not recognised. I noticed that there was a TPM (6) error on boot. Sorry I do not know how to provide you with any more

[Bug 1537472] Re: Synaptics touchpad not recognised - OK on linux-image-3.13.0-74-generic 3.13.0-74.118

2016-01-26 Thread John Leake
OK so I managed to update the bios. 8AET65WW (1.45 ) 05/14/2015 Still fails on 76, 4.4 and 4.5 The 76 boot is worse (no wifi and screen resolution screwed up). The boot error TPM(6) occurs when attempting to read pcr value. ** Changed in: linux (Ubuntu) Status: Incomplete => New --

[Bug 1537472] Re: Synaptics touchpad not recognised - OK on linux-image-3.13.0-74-generic 3.13.0-74.118

2016-01-26 Thread John Leake
The boot error TPM(6) that occurs when attempting to read pcr value is not encountered if the security chip is disabled in the bios settings. This showed up in 4.4 and 4.5 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu.

[Bug 1537472] Re: Synaptics touchpad not recognised - OK on linux-image-3.13.0-74-generic 3.13.0-74.118

2016-01-26 Thread Christopher M. Penalver
John Leake, the next step is to fully commit bisect from kernel 3.13.0-74 to 3.13.0-76 in order to identify the last good kernel commit, followed immediately by the first bad one. This will allow for a more expedited analysis of the root cause of your issue. Could you please do this following

[Bug 1537472] Re: Synaptics touchpad not recognised - OK on linux-image-3.13.0-74-generic 3.13.0-74.118

2016-01-26 Thread John Leake
Correction, the 76 boot was not worse, I forgot to install linux extra. The touchpad bug still exists in 76 however. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1537472 Title: Synaptics touchpad

Re: [Bug 1537472] Re: Synaptics touchpad not recognised - OK on linux-image-3.13.0-74-generic 3.13.0-74.118

2016-01-26 Thread John Leake
Hi Chris, I have read the bisect info link and I am sorry to say it is well beyond my capability. For a start I have never built a kernel before and have only ever used git clone in order to download and browse through small source projects off-line. Having said that it cannot be very time

[Bug 1537472] Re: Synaptics touchpad not recognised - OK on linux-image-3.13.0-74-generic 3.13.0-74.118

2016-01-26 Thread Christopher M. Penalver
John Leake, as per http://support.lenovo.com/us/en/products/Laptops-and- netbooks/ThinkPad-T-Series- laptops/ThinkPad-T520?linkTrack=Homepage:Body_Search%20Products an update to your computer's buggy and outdated BIOS is available (1.45). If you update to this following

[Bug 1537472] Re: Synaptics touchpad not recognised - OK on linux-image-3.13.0-74-generic 3.13.0-74.118

2016-01-26 Thread John Leake
Thank you for the response. As I stated earlier I am on the edge of my experience and well out of my comfort zone. It took me two whole days to find and isolate the problem to the -76 release. I looked at the first link and cannot find a bios update for linux or any help on how to do this. Your

[Bug 1537472] Re: Synaptics touchpad not recognised - OK on linux-image-3.13.0-74-generic 3.13.0-74.118

2016-01-25 Thread John Leake
I failed to overcome linux-header dependencies despite uninstalling virtualbox however v4.4 did boot but the mousepad was not recognised. Hope this is of some use. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu.

[Bug 1537472] Re: Synaptics touchpad not recognised - OK on linux-image-3.13.0-74-generic 3.13.0-74.118

2016-01-25 Thread Christopher M. Penalver
John Leake, the latest mainline kernel (4.5-rc1) came out two days ago. Hence, could you please test this via https://wiki.ubuntu.com/Kernel/MainlineBuilds and advise to the results? ** Tags added: bios-outdated-1.45 -- You received this bug notification because you are a member of Ubuntu Bugs,

[Bug 1537472] Re: Synaptics touchpad not recognised - OK on linux-image-3.13.0-74-generic 3.13.0-74.118

2016-01-25 Thread Joseph Salisbury
Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.4 kernel[0]. If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'. If the mainline kernel does not fix

[Bug 1537472] Re: Synaptics touchpad not recognised - OK on linux-image-3.13.0-74-generic 3.13.0-74.118

2016-01-24 Thread John Leake
This also breaks all Virtualbox clients. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1537472 Title: Synaptics touchpad not recognised - OK on linux- image-3.13.0-74-generic 3.13.0-74.118 To