[Bug 1584367] Re: Samsung printer automatically diabled; cannot print

2016-08-18 Thread Till Kamppeter
Can you please attach your /var/log/syslog file? Thanks. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1584367 Title: Samsung printer automatically diabled; cannot print To manage notifications abo

[Bug 1584367] Re: Samsung printer automatically diabled; cannot print

2016-07-06 Thread crottl
Hello Till, here the output of lpstat -p: printer ML-191x-252x-Series disabled since Sa 25 Jun 2016 19:58:33 CEST - Unplugged or turned off" Please find the error_log attached. Regards, Chris ** Attachment added: "error_log" https://bugs.launchpad.net/ubuntu/+source/cups/+bug/158436

[Bug 1584367] Re: Samsung printer automatically diabled; cannot print

2016-06-27 Thread Till Kamppeter
So can you post the output of lpstat -p then? And can you also attach an error_log during which you have manually enabled the printer and the printer got automatically disabled? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https:

[Bug 1584367] Re: Samsung printer automatically diabled; cannot print

2016-06-27 Thread crottl
Well, thats's exactly my problem: The printer queue toggles its state to "Stopped" / "Disabled" within about 10 seconds of me having manually re- enabled it. I did print a job here -- or at least I *tried* printing a PDF. -- You received this bug notification because you are a member of Ubuntu Bu

[Bug 1584367] Re: Samsung printer automatically diabled; cannot print

2016-06-27 Thread Till Kamppeter
Unfortunately, your error_log is not capturing the execution of a job. Is your print queue enabled and accepting jobs? Please attach an error_log which contains the execution of a job which did not print for you. -- You received this bug notification because you are a member of Ubuntu Bugs, whi

[Bug 1584367] Re: Samsung printer automatically diabled; cannot print

2016-06-26 Thread crottl
Good morning, here you are! ** Attachment added: "error_log" https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1584367/+attachment/4690436/+files/error_log -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.n

[Bug 1584367] Re: Samsung printer automatically diabled; cannot print

2016-06-25 Thread Till Kamppeter
Now with the printer detected and set up but not printing I would need error_log again. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1584367 Title: Samsung printer automatically diabled; cannot pri

[Bug 1584367] Re: Samsung printer automatically diabled; cannot print

2016-06-25 Thread crottl
Hiya Till, thanks for your help so far. In the process of checking my PC according to the link you provided I figured out why my machine behaved in such an erratic way. My Sophos AV scanner blocked printer detection; after I deactivated Sophos the printer installed perfectly fine. You need the Sa

[Bug 1584367] Re: Samsung printer automatically diabled; cannot print

2016-06-25 Thread Till Kamppeter
Please go to https://wiki.ubuntu.com/DebuggingPrintingProblems and follow the instructions of the section "Printer detection"/"USB printer" and post the results here. Also run the command sudo lsusb -vvv 2>&1 | tee lsusb-vvv.log in a terminal and attach the output file. Do not compress any fi

[Bug 1584367] Re: Samsung printer automatically diabled; cannot print

2016-06-24 Thread crottl
Good morning Till, my bad! I totally forgot to mention that although the lsusb command sees my USB printer as "Bus 002 Device 010: ID 04e8:3297 Samsung Electronics Co., Ltd ML-191x/ML-252x Laser Printer" the printer config tool won't detect it. Out of about thirty shots my printer got recognized

[Bug 1584367] Re: Samsung printer automatically diabled; cannot print

2016-06-24 Thread Till Kamppeter
I see that you access the printer through the URI lpd://localhost meaning that an LPD server (port 515) must be on your local machine. Are you running some daemon on your machine to access the printer via a proprietary communication protocol? Some software you got somehow from Samsung (download o

[Bug 1584367] Re: Samsung printer automatically diabled; cannot print

2016-06-24 Thread crottl
Hiya Till, here's the logged info you requested; hope you find it useful. Cheers, Chris ** Attachment added: "error.log" https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1584367/+attachment/4689886/+files/error.log -- You received this bug notification because you are a member of Ubuntu

[Bug 1584367] Re: Samsung printer automatically diabled; cannot print

2016-06-13 Thread Till Kamppeter
Please follow the instructions of the "CUPS error_log" section on https://wiki.ubuntu.com/DebuggingPrintingProblems. Thanks. ** Changed in: gutenprint (Ubuntu) Status: New => Incomplete ** Package changed: gutenprint (Ubuntu) => cups (Ubuntu) -- You received this bug notification because

[Bug 1584367] Re: Samsung printer automatically diabled; cannot print

2016-06-13 Thread Fuzzy
Just discovered that this driver is maintained by the Debian printing group, can I get a hand cross-posting to their bug tracker? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1584367 Title: Samsung

[Bug 1584367] Re: Samsung printer automatically diabled; cannot print

2016-05-25 Thread Martin Wimpress
** Also affects: gutenprint (Ubuntu) Importance: Undecided Status: New ** No longer affects: ubuntu-mate -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1584367 Title: Samsung printer autom