[Bug 1589912] Re: xsane fail tp detect scanner MP495

2016-11-10 Thread Launchpad Bug Tracker
[Expired for xsane (Ubuntu) because there has been no activity for 60 days.] ** Changed in: xsane (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1589912 T

[Bug 1589912] Re: xsane fail tp detect scanner MP495

2016-09-11 Thread Christopher M. Penalver
Steve Kieu, I'll try you again one more time, but I think you are only interested in doubling down on wrong, versus understanding how effective bug reporting works. If you would like me to mark this Triaged, as defined in https://wiki.ubuntu.com/Bugs/Bug%20statuses , then you know what you need to

[Bug 1589912] Re: xsane fail tp detect scanner MP495

2016-09-11 Thread Steve Kieu
If I understand correctly this is ubuntu 'official' bug reporting and support offer to end users. Snarky or not is what you can see, the bug report started and after 3 month there is a reply. Even though the reply is not really well thought through. If you are the maintainer of this ubuntu bug re

[Bug 1589912] Re: xsane fail tp detect scanner MP495

2016-09-10 Thread Christopher M. Penalver
Steve Kieu, I'm not sure what kind of comments you think are helpful, but making snarky comments isn't. As you may be aware, I am a volunteer (i.e. not paid). Also, I didn't know your bug existed until the day I made a comment. So, if you want to motivate people to help you, then actually provide

[Bug 1589912] Re: xsane fail tp detect scanner MP495

2016-09-10 Thread Steve Kieu
And here is the version of sane lib on ubuntu 14.04 that works. stevek@compaq:~$ dpkg -l|grep sane ii libsane:amd64 1.0.23-3ubuntu3.1 amd64API library for scanners ii libsane-common1.0.23-3ubuntu3.1

[Bug 1589912] Re: xsane fail tp detect scanner MP495

2016-09-10 Thread Steve Kieu
This bugs now prevents me from upgrading to ubuntu 16.04. Please let me know if you are still interested in getting it reported to upstream vendor or I will do it myself. It is best to handle using ubuntu package maintainer channel rather than myself so ubuntu will be better for everyone. But I do

[Bug 1589912] Re: xsane fail tp detect scanner MP495

2016-09-10 Thread Steve Kieu
May I ask why you request me to test that version? Is there any changes in the code or you would just suggest a luck of testing and see if it fixed? Did you report it to the upstream (the sane project) after three months of waiting? I am saying this because I can not believe that the simple action

[Bug 1589912] Re: xsane fail tp detect scanner MP495

2016-09-04 Thread Christopher M. Penalver
Steve Kieu, thank you for reporting this and helping make Ubuntu better. To see if this is already resolved, could you please test http://cdimage.ubuntu.com/daily-live/current/ and advise to the results? ** Changed in: xsane (Ubuntu) Importance: Undecided => Low ** Changed in: xsane (Ubuntu)