The ec2-images (I believe) specially crafted images for the Amazon cloud
services. So they are probably trimmed down to save space and possibly
other changes which separates it from regular Ubuntu images. The main
reason I was asking was to see if these changes had somehow triggered
the issue or
I have no idea what an ec-image is, I did a regular install afaik.
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https://bugs.launchpad.net/bugs/1650775
Title:
GnuCash could not find the files for the help documentation
To
Thanks for responding.
>yelp ghelp:gnucash-help or gnucash-guide brings up the files
That's really interesting, because it indicates that the documentation
package works as excepted, however the program fails to find it
(somehow).
Is this an ec-image like the original report, or a regular
Same here:
apt policy gnucash-docs
gnucash-docs:
Installed: 2.6.19-1
Candidate: 2.6.19-1
Version table:
*** 2.6.19-1 500
500 http://nl.archive.ubuntu.com/ubuntu bionic/universe amd64 Packages
500 http://nl.archive.ubuntu.com/ubuntu bionic/universe i386 Packages
100
Distributor ID: Ubuntu
Description:Ubuntu 18.04.1 LTS
Release:18.04
Codename: bionic
gnucash-docs:
Installed: 2.6.19-1
Same issue here. I'm on kubuntu 16.04, and only just installed both
packages.
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https://bugs.launchpad.net/bugs/1650775
Title:
GnuCash could not find the files for the help
Thanks for your comment, Sandor. I've updated the tags with affected
releases.
I must admit I still don't know why this seems to only affect some people. I
have some questions which might bring us closer to identifying the cause (and
potentially a solution):
1. Are you running the ec-images
I encountered this issue today in 16.10 after having only just installed
gnucash. Decided to upgrade to 17.04 since it's about time to anyway,
yet the issue has remained.
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Status changed to 'Confirmed' because the bug affects multiple users.
** Changed in: gnucash-docs (Ubuntu)
Status: New => Confirmed
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>I ran "apport-collect 1650775," but I don't know how to tell if it
worked.
It added version numbers and similar information to the description as
well as some other attachements. :) The additional information should
make it easier for someone investigating this issue.
Unfortunately it is the
I ran "apport-collect 1650775," but I don't know how to tell if it
worked. Anyway, thanks for following up on this.
** Attachment removed: "Dependencies.txt"
https://bugs.launchpad.net/ubuntu/+source/gnucash-docs/+bug/1650775/+attachment/4802685/+files/Dependencies.txt
** Attachment
apport information
** Tags added: apport-collected ec2-images
** Description changed:
- On 16.04.1 I "sudo apt-get install gnucash gnucash-docs". The packages
- install fine, and I get version 1:2.6.12-1 of gnucash and version
- 2.6.12-1 of gnucash-docs. However, when from within the GnuCash
Thank you for taking the time to report this bug and helping to make
Ubuntu better.
I tried to test this on my Ubuntu 16.04 system, but the help
documentation opens as expected, so I have to admit I'm not sure why it
fails on your machine.
In order to automatically gather debugging information,
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