Public bug reported:
I regularly encounter a bug some seconds after waking up from hibernation.
Nothing works anymore. Going to terminal mode (Ctrl-Alt-1 to 4) shows a black
screen. Going back to X mode (Ctrl-Alt-7) does not work either.
After that, only pwoer off and a restart helps.
I took a look into kern.log and syslog.log (both attached) and found the
following lines, maybe, they are related to that.
Oct 8 10:58:33 modula kernel: [28975.103037] BUG: unable to handle kernel
paging request at ffffffffffffffff
Oct 8 10:58:33 modula kernel: [28975.106184] IP: [<ffffffff811ee4a7>]
kmem_cache_alloc+0x77/0x1f0
Oct 8 10:58:33 modula kernel: [28975.109612] PGD 1e0d067 PUD 1e0f067 PMD 0
Oct 8 10:58:33 modula kernel: [28975.112861] Oops: 0000 [#4] SMP
denis@modula:~$ lsb_release -rd
Description: Ubuntu 16.04.3 LTS
Release: 16.04
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: linux-image-4.4.0-96-generic 4.4.0-96.119
ProcVersionSignature: Ubuntu 4.4.0-96.119-generic 4.4.83
Uname: Linux 4.4.0-96-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.10
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: denis 2096 F.... pulseaudio
CurrentDesktop: Unity
Date: Sun Oct 8 11:17:55 2017
HibernationDevice: RESUME=UUID=b3b2c198-a925-49c4-a7dc-4b8fb7a417f9
InstallationDate: Installed on 2016-09-05 (397 days ago)
InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
MachineType: Hewlett-Packard HP EliteBook 8440p
PccardctlStatus:
Socket 0:
3.3V
16-bit
PC Card
Subdevice 0 (function 0) bound to driver "pata_pcmcia"
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-96-generic
root=UUID=9e0676b7-2b3f-445f-a3d1-7b0e4dcf7e6e ro quiet splash
RelatedPackageVersions:
linux-restricted-modules-4.4.0-96-generic N/A
linux-backports-modules-4.4.0-96-generic N/A
linux-firmware 1.157.12
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/05/2011
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68CCU Ver. F.20
dmi.board.name: 172A
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 30.32
dmi.chassis.asset.tag: CZC0365YL4
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias:
dmi:bvnHewlett-Packard:bvr68CCUVer.F.20:bd09/05/2011:svnHewlett-Packard:pnHPEliteBook8440p:pvr:rvnHewlett-Packard:rn172A:rvrKBCVersion30.32:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP EliteBook 8440p
dmi.sys.vendor: Hewlett-Packard
---
ApportVersion: 2.20.1-0ubuntu2.10
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/pcmC0D0p: denis 2096 F...m pulseaudio
/dev/snd/controlC0: denis 2096 F.... pulseaudio
DistroRelease: Ubuntu 16.04
HibernationDevice: RESUME=UUID=b3b2c198-a925-49c4-a7dc-4b8fb7a417f9
InstallationDate: Installed on 2016-09-05 (397 days ago)
InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
MachineType: Hewlett-Packard HP EliteBook 8440p
Package: linux (not installed)
PccardctlStatus:
Socket 0:
3.3V
16-bit
PC Card
Subdevice 0 (function 0) bound to driver "pata_pcmcia"
ProcEnviron:
LANGUAGE=de_DE
TERM=xterm-256color
PATH=(custom, no user)
LANG=de_DE.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-96-generic
root=UUID=9e0676b7-2b3f-445f-a3d1-7b0e4dcf7e6e ro quiet splash
ProcVersionSignature: Ubuntu 4.4.0-96.119-generic 4.4.83
PulseList:
Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not
accessible: Permission denied
No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-4.4.0-96-generic N/A
linux-backports-modules-4.4.0-96-generic N/A
linux-firmware 1.157.12
Tags: xenial
Uname: Linux 4.4.0-96-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
_MarkForUpload: True
dmi.bios.date: 09/05/2011
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68CCU Ver. F.20
dmi.board.name: 172A
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 30.32
dmi.chassis.asset.tag: CZC0365YL4
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias:
dmi:bvnHewlett-Packard:bvr68CCUVer.F.20:bd09/05/2011:svnHewlett-Packard:pnHPEliteBook8440p:pvr:rvnHewlett-Packard:rn172A:rvrKBCVersion30.32:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP EliteBook 8440p
dmi.sys.vendor: Hewlett-Packard
** Affects: linux (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug apport-collected xenial
** Attachment added: "kernel log with bug log inside"
https://bugs.launchpad.net/bugs/1722052/+attachment/4964901/+files/kern.log.1
** Tags added: apport-collected
** Description changed:
I regularly encounter a bug some seconds after waking up from hibernation.
Nothing works anymore. Going to terminal mode (Ctrl-Alt-1 to 4) shows a black
screen. Going back to X mode (Ctrl-Alt-7) does not work either.
After that, only pwoer off and a restart helps.
I took a look into kern.log and syslog.log (both attached) and found the
following lines, maybe, they are related to that.
Oct 8 10:58:33 modula kernel: [28975.103037] BUG: unable to handle kernel
paging request at ffffffffffffffff
Oct 8 10:58:33 modula kernel: [28975.106184] IP: [<ffffffff811ee4a7>]
kmem_cache_alloc+0x77/0x1f0
Oct 8 10:58:33 modula kernel: [28975.109612] PGD 1e0d067 PUD 1e0f067 PMD 0
Oct 8 10:58:33 modula kernel: [28975.112861] Oops: 0000 [#4] SMP
denis@modula:~$ lsb_release -rd
Description: Ubuntu 16.04.3 LTS
Release: 16.04
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: linux-image-4.4.0-96-generic 4.4.0-96.119
ProcVersionSignature: Ubuntu 4.4.0-96.119-generic 4.4.83
Uname: Linux 4.4.0-96-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.10
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: denis 2096 F.... pulseaudio
CurrentDesktop: Unity
Date: Sun Oct 8 11:17:55 2017
HibernationDevice: RESUME=UUID=b3b2c198-a925-49c4-a7dc-4b8fb7a417f9
InstallationDate: Installed on 2016-09-05 (397 days ago)
InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64
(20160420.1)
MachineType: Hewlett-Packard HP EliteBook 8440p
PccardctlStatus:
Socket 0:
3.3V
16-bit
PC Card
Subdevice 0 (function 0) bound to driver "pata_pcmcia"
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-96-generic
root=UUID=9e0676b7-2b3f-445f-a3d1-7b0e4dcf7e6e ro quiet splash
RelatedPackageVersions:
linux-restricted-modules-4.4.0-96-generic N/A
linux-backports-modules-4.4.0-96-generic N/A
linux-firmware 1.157.12
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/05/2011
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68CCU Ver. F.20
dmi.board.name: 172A
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 30.32
dmi.chassis.asset.tag: CZC0365YL4
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias:
dmi:bvnHewlett-Packard:bvr68CCUVer.F.20:bd09/05/2011:svnHewlett-Packard:pnHPEliteBook8440p:pvr:rvnHewlett-Packard:rn172A:rvrKBCVersion30.32:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP EliteBook 8440p
dmi.sys.vendor: Hewlett-Packard
+ ---
+ ApportVersion: 2.20.1-0ubuntu2.10
+ Architecture: amd64
+ AudioDevicesInUse:
+ USER PID ACCESS COMMAND
+ /dev/snd/pcmC0D0p: denis 2096 F...m pulseaudio
+ /dev/snd/controlC0: denis 2096 F.... pulseaudio
+ DistroRelease: Ubuntu 16.04
+ HibernationDevice: RESUME=UUID=b3b2c198-a925-49c4-a7dc-4b8fb7a417f9
+ InstallationDate: Installed on 2016-09-05 (397 days ago)
+ InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64
(20160420.1)
+ MachineType: Hewlett-Packard HP EliteBook 8440p
+ Package: linux (not installed)
+ PccardctlStatus:
+ Socket 0:
+ 3.3V
+ 16-bit
+ PC Card
+ Subdevice 0 (function 0) bound to driver "pata_pcmcia"
+ ProcEnviron:
+ LANGUAGE=de_DE
+ TERM=xterm-256color
+ PATH=(custom, no user)
+ LANG=de_DE.UTF-8
+ SHELL=/bin/bash
+ ProcFB: 0 inteldrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-96-generic
root=UUID=9e0676b7-2b3f-445f-a3d1-7b0e4dcf7e6e ro quiet splash
+ ProcVersionSignature: Ubuntu 4.4.0-96.119-generic 4.4.83
+ PulseList:
+ Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not
accessible: Permission denied
+ No PulseAudio daemon running, or not running as session daemon.
+ RelatedPackageVersions:
+ linux-restricted-modules-4.4.0-96-generic N/A
+ linux-backports-modules-4.4.0-96-generic N/A
+ linux-firmware 1.157.12
+ Tags: xenial
+ Uname: Linux 4.4.0-96-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups:
+
+ _MarkForUpload: True
+ dmi.bios.date: 09/05/2011
+ dmi.bios.vendor: Hewlett-Packard
+ dmi.bios.version: 68CCU Ver. F.20
+ dmi.board.name: 172A
+ dmi.board.vendor: Hewlett-Packard
+ dmi.board.version: KBC Version 30.32
+ dmi.chassis.asset.tag: CZC0365YL4
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: Hewlett-Packard
+ dmi.modalias:
dmi:bvnHewlett-Packard:bvr68CCUVer.F.20:bd09/05/2011:svnHewlett-Packard:pnHPEliteBook8440p:pvr:rvnHewlett-Packard:rn172A:rvrKBCVersion30.32:cvnHewlett-Packard:ct10:cvr:
+ dmi.product.name: HP EliteBook 8440p
+ dmi.sys.vendor: Hewlett-Packard
--
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https://bugs.launchpad.net/bugs/1722052
Title:
System freeze after wakup from hibernation
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