** Tags added: kernel-da-key
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Title:
gnome-software crashes machine hard
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apport information
** Tags added: apport-collected artful
** Description changed:
gnome-software instantly crashes my machine hard reproducible, only forced
power off possible.
mouse stuck, no num-lock, machine not pingable anymore.
- as there is no crash report whatsoever generated i in
thanks, reassigning to the kernel thenb
** Package changed: gnome-software (Ubuntu) => linux (Ubuntu)
** Changed in: linux (Ubuntu)
Status: Incomplete => New
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** Attachment added: "uname -a"
https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1726707/+attachment/4993743/+files/uname-a
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Title
** Attachment added: "lsusb"
https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1726707/+attachment/4993757/+files/lsusb
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Title:
g
** Attachment added: "lspci -vvnn"
https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1726707/+attachment/4993756/+files/lspci-vvnn
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hi sebastien.
1.) ssh is dead as is the complete ip stack. see the syslog attachment.
2.) moving away /usr/lib/x86_64-linux-gnu/gs-
plugins-11/libgs_plugin_fwupd.so will open gnome-software and is a
workaround (btw. if one closes gnome-software via "X" it does close the
window but the process lin
** Attachment added: "cat /proc/cpuinfo"
https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1726707/+attachment/4993744/+files/cat_proc_cpuinfo
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Could you add your syslog after getting the issue? Is your ssh session
still active after getting the bug? Could be a kernel issue...
** Changed in: gnome-software (Ubuntu)
Importance: Undecided => High
** Changed in: gnome-software (Ubuntu)
Status: New => Incomplete
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Does moving /usr/lib/x86_64-linux-gnu/gs-
plugins-11/libgs_plugin_fwupd.so away workaround the locking?
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Title:
gnome-software crashes machine ha
tried to get additional information via recipes in
https://help.ubuntu.com/community/DebuggingSystemCrash but no luck.
- Alt-SysRq does nothing at all
- linux-crashdump was successfully installed (checked via /proc/cmdline) but
there is nothing in /var/crash after powercycle
- tracing the system
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