Public bug reported:

Ubuntu 17.10, xsane 0.999


During the "searching for devices" phase I can hear the "usual" tick from the 
scanner.

When I try to scan the error "Failed to start scanner: Error during
device I/O" occurs.

I can dual-boot my machine into Ubuntu 14.04 LTS with xsane 0.998.
There it works perfectly (same computer, same port, same cable).

I don't see any messages on the console or in /var/log/messages.

I've tried running it as root - same problem.

Any hints?

Thanks

Mike


$ uname -a
Linux quadro 4.13.0-37-generic #42-Ubuntu SMP Wed Mar 7 14:13:23 UTC 2018 
x86_64 x86_64 x86_64 GNU/Linux


$ lsusb
...
Bus 001 Device 003: ID 04a9:220e Canon, Inc. CanoScan N1240U/LiDE 30

$ sane-find-scanner 
...
found USB scanner (vendor=0x04a9 [Canon], product=0x220e [CanoScan], 
chip=LM9830) at libusb:001:003

$ scanimage -L
device `plustek:libusb:001:003' is a Canon CanoScan N1240U/LiDE30 flatbed 
scanner

** Affects: xsane (Ubuntu)
     Importance: Undecided
         Status: New

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https://bugs.launchpad.net/bugs/1756201

Title:
  xsane not aquiring images from Lide 30

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