Public bug reported: Ran into this error on 17.10 which is allegedly fixed on 18.04: https://bugs.launchpad.net/ubuntu/+source/deja-dup/+bug/1734499 (I think I did the original backup on either 17.04 or 17.10)
I upgraded to 18.04 and now the problem is that when I put the USB stick in, Backups asks to install duplicity, and I click Install, but it doesn't install (the progress bar hangs and if I take the USB stick out and put it back in again it pops up the installation request again). After leaving it for many minutes, I get the error: Backup Failed client did not authorize action ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: deja-dup 37.1-2fakesync1 ProcVersionSignature: Ubuntu 4.15.0-15.16-generic 4.15.15 Uname: Linux 4.15.0-15-generic x86_64 ApportVersion: 2.20.9-0ubuntu6 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Mon Apr 23 14:24:17 2018 InstallationDate: Installed on 2017-08-03 (262 days ago) InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412) SourcePackage: deja-dup UpgradeStatus: Upgraded to bionic on 2018-04-22 (1 days ago) ** Affects: deja-dup (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug bionic wayland-session ** Attachment added: "Screenshot from 2018-04-23 14-25-51.png" https://bugs.launchpad.net/bugs/1766258/+attachment/5125857/+files/Screenshot%20from%202018-04-23%2014-25-51.png ** Description changed: Ran into this error on 17.10 which is allegedly fixed on 18.04: https://bugs.launchpad.net/ubuntu/+source/deja-dup/+bug/1734499 (I think I did the original backup on either 17.04 or 17.10) I upgraded to 18.04 and now the problem is that when I put the USB stick in, Backups asks to install duplicity, and I click Install, but it doesn't install (the progress bar hangs and if I take the USB stick out and put it back in again it pops up the installation request again). + + After leaving it for many minutes, I get the error: + + Backup Failed + client did not authorize action ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: deja-dup 37.1-2fakesync1 ProcVersionSignature: Ubuntu 4.15.0-15.16-generic 4.15.15 Uname: Linux 4.15.0-15-generic x86_64 ApportVersion: 2.20.9-0ubuntu6 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Mon Apr 23 14:24:17 2018 InstallationDate: Installed on 2017-08-03 (262 days ago) InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412) SourcePackage: deja-dup UpgradeStatus: Upgraded to bionic on 2018-04-22 (1 days ago) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1766258 Title: Duplicity fails to install To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/deja-dup/+bug/1766258/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs