Public bug reported: I'm trying to install Ubuntu 18.04 on my Asus laptop which was previously running Windows 10. But as the files are being copied, installation stops and shows this message:
The installer encountered an error copying files to the hard disk: [Errno 5] Input/output error This is often due to a faulty CD/DVD disk or drive, or a faulty hard disk. It may help to clean the CD/DVD, to burn the CD/DVD at a lower speed, to clean the CD/DVD drive lens (cleaning kits are often available from electronics suppliers), to check whether the hard disk is old and in need of replacement, or to move the system to a cooler environment. Note: It's a brand new laptop, Asus X441N ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: ubiquity 18.04.14 ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17 Uname: Linux 4.15.0-20-generic x86_64 ApportVersion: 2.20.9-0ubuntu7 Architecture: amd64 CasperVersion: 1.394 Date: Mon May 14 13:15:06 2018 InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz file=/cdrom/preseed/ubuntu.seed boot=casper quiet splash --- LiveMediaBuild: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) SourcePackage: ubiquity UpgradeStatus: No upgrade log present (probably fresh install) ** Affects: ubiquity (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug bionic ubiquity-18.04.14 ubuntu -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1771059 Title: Ubuntu 18.04 Installation Failed To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubiquity/+bug/1771059/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs