[Bug 1777257] Re: Dell Inspiron 17r 5737 Ubuntu 18.04 Video Looks Very Strange

2018-07-02 Thread Merlin
A recent update has fixed it! 18.04 as released comes with kernel 4.15.0-20-generic, which has the bad video effect. Latest update (2/7/2018) includes 4.15.0-24-generic, which does not (it works perfectly). Thanks for your interest! ** Changed in: linux (Ubuntu) Status: Incomplete => Fix

[Bug 1777257] Re: Dell Inspiron 17r 5737 Ubuntu 18.04 Video Looks Very Strange

2018-06-20 Thread Christopher M. Penalver
Merlin: I) The scope of LP#1300349 is how a pre-3.18-rc4 kernel had an issue, which 3.18-rc4 fixed. However, you are using a 4.15 kernel. Hence, the scope and root cause are different (i.e. not relevant). II) In order to allow additional upstream mainline kernel developers to examine the issue,

[Bug 1777257] Re: Dell Inspiron 17r 5737 Ubuntu 18.04 Video Looks Very Strange

2018-06-20 Thread Merlin
Hi Christopher. Answering your questions in turn: 1) All I can say for the moment is that it was OK in Ubuntu 17.10 and not OK in 18.04. 2) The monitor is actually a Samsung television, model no. UE40EH5000. However, I want to be clear that the issue is with the screen in the laptop itself, not

[Bug 1777257] Re: Dell Inspiron 17r 5737 Ubuntu 18.04 Video Looks Very Strange

2018-06-19 Thread Christopher M. Penalver
Merlin: 1) For you personally with your hardware, what was the most recent kernel/release where this issue did not happen? 2) As per the sticker of the monitor itself (not from the Bug Description, or the result of a terminal command), could you please provide the full manufacturer and model?

[Bug 1777257] Re: Dell Inspiron 17r 5737 Ubuntu 18.04 Video Looks Very Strange

2018-06-19 Thread Merlin
apport-collect was run on an installed and fully patched system as it did not appear to run correctly from the distribution memory stick. The video behavior is identical in both cases. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu.

[Bug 1777257] Re: Dell Inspiron 17r 5737 Ubuntu 18.04 Video Looks Very Strange

2018-06-19 Thread Merlin
apport information ** Tags added: apport-collected bionic ** Description changed: When booting 18.04 on my Dell 5737 I am greeted with an image like the attached. The colours are clearly incorrect and the display looks to be of low resolution. This is true whether booting from a fresh

[Bug 1777257] Re: Dell Inspiron 17r 5737 Ubuntu 18.04 Video Looks Very Strange

2018-06-16 Thread Christopher M. Penalver
Merlin, thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command only once, as it will automatically gather debugging information, in a terminal: apport-collect 1777257 When reporting bugs in the future please use apport by using

[Bug 1777257] Re: Dell Inspiron 17r 5737 Ubuntu 18.04 Video Looks Very Strange

2018-06-16 Thread Merlin
This post from https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1300349 looks particularly relevant: Peter-jezdec (peter-jezdec) wrote on 2014-11-11:#49 Christopher, the first good commit is 344c5bbcb7a282cc59e2f111c8801106c4fe315c. Fortunately I learned something from the