Public bug reported: i am unable to get a print from my canon lbp2900b printer eventhough the system displays printing completed dialogue.
ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: cups 2.2.7-1ubuntu2 ProcVersionSignature: Ubuntu 4.15.0-23.25-generic 4.15.18 Uname: Linux 4.15.0-23-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 CupsErrorLog: E [22/Jun/2018:12:44:04 +0530] [cups-deviced] PID 4699 (gutenprint52+usb) stopped with status 1! E [22/Jun/2018:12:47:46 +0530] [cups-deviced] PID 5020 (gutenprint52+usb) stopped with status 1! E [22/Jun/2018:12:48:30 +0530] [Client 208] Returning IPP client-error-document-format-not-supported for Print-Job (ipp://localhost:631/printers/LBP2900) from localhost E [22/Jun/2018:12:48:47 +0530] [Client 254] Returning IPP client-error-document-format-not-supported for Print-Job (ipp://localhost:631/printers/LBP2900) from localhost E [22/Jun/2018:12:51:57 +0530] [cups-deviced] PID 5289 (gutenprint52+usb) stopped with status 1! CurrentDesktop: ubuntu:GNOME Date: Fri Jun 22 12:55:11 2018 InstallationDate: Installed on 2018-06-11 (10 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) Lpstat: device for LBP2900: usb://Canon/LBP2900?serial=0000C299PKTi MachineType: Dell Inc. Vostro 3800 Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/LBP2900.ppd'] failed with exit code 2: grep: /etc/cups/ppd/LBP2900.ppd: Permission denied ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_IN SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-23-generic root=UUID=cf57e9ec-eb6b-4a11-afb5-2a09b659f987 ro quiet splash vt.handoff=1 SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/04/2014 dmi.bios.vendor: Dell Inc. dmi.bios.version: A05 dmi.board.name: 0T1D10 dmi.board.vendor: Dell Inc. dmi.board.version: A01 dmi.chassis.type: 3 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA05:bd04/04/2014:svnDellInc.:pnVostro3800:pvr:rvnDellInc.:rn0T1D10:rvrA01:cvnDellInc.:ct3:cvr: dmi.product.family: To be filled by O.E.M. dmi.product.name: Vostro 3800 dmi.sys.vendor: Dell Inc. ** Affects: cups (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug bionic -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1778185 Title: printing problem To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1778185/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs