[Bug 1782402] Re: any export AC3 causes segfault

2018-09-25 Thread Launchpad Bug Tracker
[Expired for transcode (Ubuntu) because there has been no activity for 60 days.] ** Changed in: transcode (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/17

[Bug 1782402] Re: any export AC3 causes segfault

2018-07-25 Thread Reinhard Tartler
Unfortunately, apport-collect didn't collect the crash file. Please check if there is an corresponding crash file for this segfault in /var/crash and report it using "ubuntu-bug /var/crash/". We can then mark the new bug as duplicate of this one as necessary. Alternatively, you could use "apport-r

[Bug 1782402] Re: any export AC3 causes segfault

2018-07-23 Thread Jeff Smart
G'aft Reinhard, Thank you for the follow-up re this bug. Sorry for the lack of information, I used apport to send off the bug info before I manually opened a bug ticket on launchpad - so it may be in the wild :) I checked on the virgin Ubuntu 18.04 system and "ffmpeg" package is not installed, b

[Bug 1782402] Re: any export AC3 causes segfault

2018-07-23 Thread Jeff Smart
apport information ** Tags added: apport-collected bionic ** Description changed: Package: Transcode v1.17 3.1.1.7-9ubuntu2 System: Linux Mint v19 Tara 4.15.0-24-generic #26-Ubuntu SMP Wed Jun 13 08:44:47 UTC 2018 Hi Transcode Team, I tried every combination, different source form

[Bug 1782402] Re: any export AC3 causes segfault

2018-07-23 Thread Reinhard Tartler
Unfortunately, this is not enough. Please use apport-collect (http://manpages.ubuntu.com/manpages/bionic/en/man1/ubuntu-bug.1.html) to attach the missing information. The backtrace indicates that the crash comes from avcodec_open2(), which is found in the ffmpeg package. However, your trace did no

[Bug 1782402] Re: any export AC3 causes segfault

2018-07-18 Thread Jeff Smart
I installed a virgin Ubuntu 18.04 and re-ran the same Transcode scripts/tests - same segfault. Attached is the debugging info you requested. Thank you. ** Attachment added: "gdb-transcode.txt" https://bugs.launchpad.net/ubuntu/+source/transcode/+bug/1782402/+attachment/5165166/+files/gdb-tra

[Bug 1782402] Re: any export AC3 causes segfault

2018-07-18 Thread Reinhard Tartler
Thank you for taking the time to report this bug and helping to make Ubuntu better. Please try to obtain a backtrace following the instructions at http://wiki.ubuntu.com/DebuggingProgramCrash and upload the backtrace (as an attachment) to the bug report. This will greatly help us in tracking down y