Public bug reported:
Where
-----
This is happening on a fresh Linux Mint Tessa whose upstream is bionic
cat /etc/upstream-release/lsb-release
DISTRIB_ID=Ubuntu
DISTRIB_RELEASE=18.04
DISTRIB_CODENAME=bionic
DISTRIB_DESCRIPTION="Ubuntu 18.04 LTS"
What
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The upstream package is provided by the upstream bionic
sudo apt policy cups
cups:
Installed: 2.2.7-1ubuntu2.2
Candidate: 2.2.7-1ubuntu2.2
Version table:
*** 2.2.7-1ubuntu2.2 500
500 http://archive.ubuntu.com/ubuntu bionic-updates/main amd64 Packages
500 http://security.ubuntu.com/ubuntu bionic-security/main amd64
Packages
100 /var/lib/dpkg/status
2.2.7-1ubuntu2 500
500 http://archive.ubuntu.com/ubuntu bionic/main amd64 Packages
Problem Synopsis
----------------
I have problem(s) printing with adding or printing to both my printers, one
Dell and the other a Canon.
The Dell E525 was added automatically but when printing to it the queue reports
there was a problem with printing and the documents stays 'pending' in the
queue.
If I try to add the Canon MG6320 using the auto-detected entry for it, the
addition fails and produces the error: cups error - internal server error.
If I add it using the find function with the IP address, adding it succeeds but
printing to it has the same problem as the Dell.
This seems to be a regression/bug in cups that should be addressed.
Please feel free to ask, if you need me to collect more info.
** Affects: cups (Ubuntu)
Importance: Undecided
Status: New
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https://bugs.launchpad.net/bugs/1810728
Title:
cups error - internal server error when adding a printer
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