*** This bug is a duplicate of bug 1925685 ***
https://bugs.launchpad.net/bugs/1925685
** This bug has been marked a duplicate of bug 1925685
[SRU] Patch for flicker and glitching on certain hardware, intel framebuffer,
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** Changed in: linux
Status: New => Fix Released
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Title:
Dell XPS 13 9380 flickering (Whiskey Lake)
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** Tags removed: disco
** Tags added: focal
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Title:
Dell XPS 13 9380 flickering (Whiskey Lake)
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ht
I use the same laptop also preinstalled with ubuntu. Not to be an
asshole. But i expected a preinstalled system to just work. Regressions
like this are very unacceptable and it points to very bad quality
management. I switched to linux 15 years ago because its stability. But
nowadays it seems to ge
So this is not fixed yet with kernel 5.4.0-37 on ubuntu 20.04.
I have only been using this machine through ssh since it's unusable otherwise.
@Timo, should I go upstream with this or is this something you guys can
help with? I never quite understood if the patch we used for the drm
last year ever
My bad - I just noticed the discussion has moved upstream. Sorry for the noise
here. Continuing discussion here:
https://gitlab.freedesktop.org/drm/intel/-/issues/272
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** Changed in: linux
Status: Unknown => New
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Title:
Dell XPS 13 9380 flickering (Whiskey Lake)
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** Changed in: linux
Importance: Critical => Unknown
** Changed in: linux
Remote watch: freedesktop.org Bugzilla #110511 =>
gitlab.freedesktop.org/drm/intel/issues #272
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As mentioned in freedesktop's gitlab, this issue re-occurred after the
upgrade to 20.04
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Title:
Dell XPS 13 9380 flickering (Whiskey Lake)
To m
** Changed in: linux (Ubuntu)
Assignee: (unassigned) => Timo Aaltonen (tjaalton)
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Title:
Dell XPS 13 9380 flickering (Whiskey Lake)
To man
** Changed in: linux
Status: In Progress => Unknown
** Bug watch added: gitlab.freedesktop.org/drm/intel/issues #272
https://gitlab.freedesktop.org/drm/intel/issues/272
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https:/
Correction, I just got a flicker, don't know why exactly what is
triggering it, but it's not often.
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Title:
Dell XPS 13 9380 flickering (Whiskey
I saw a flickering maybe once.. with the new kernel, but I can confirm
it's not happening often.
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Title:
Dell XPS 13 9380 flickering (Whiskey La
OK, let me add I haven't seen this flickering anymore. It might have
been just an artifact of something. I would say this is fixed unless
someone else sees any other issue.
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This by the way, was literally just a couple of flickers for no apparent
reason during an hours work under this kernel.
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Title:
Dell XPS 13 9380
Oh no! I just noticed some flickering in the monitor during work. Is
there a way to understand what could be going on?
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Title:
Dell XPS 13 9380 f
I can confirm this is working on Ubuntu 19.10.
Are we going to see the fix upstream at some point?
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Title:
Dell XPS 13 9380 flickering (Whiskey
thanks for testing! it doesn't really matter which userspace you're on,
this is purely a kernel bug
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Title:
Dell XPS 13 9380 flickering (Whiskey
So with the kernel from: https://aaltoset.kapsi.fi/lp1826125 everything
seems to work fine. However I am still on 19.04
Linux victor-XPS-13-9380 5.3.0-19-generic #20+lp1826125 SMP Wed Oct 23
14:56:56 UTC 2019 x86_64 x86_64 x86_64 GNU/Linux
I'll get back to you, once I upgrade to 19.10 and re-appl
Paulo/Victor: please test the kernel here
https://aaltoset.kapsi.fi/lp1826125
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Title:
Dell XPS 13 9380 flickering (Whiskey Lake)
To manage no
no need to rebase anything, just cherry-pick the patch on top of 5.3..
I've applied it on top of the eoan kernel and built it:
https://aaltoset.kapsi.fi/lp1826125
please test
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I am back to a working monitor after installing
https://people.canonical.com/~khfeng/bfo110511/
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Title:
Dell XPS 13 9380 flickering (Whiskey Lak
Updated only launchpad:
Just updated my ubuntu to 19.10 with kernel 5.3.0-19-generic and the
problem is still here - so not fixed upstream. Will attempt to recompile
this kernel using branch from
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1826125/comments/91
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Attempting to rebase
git://github.com/vsyrjala/linux.git dp_retry_max_vs_optim
onto v5.3 upstream seems to be a world of pain. :)
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Title:
Dell X
Just updated my ubuntu to 19.10 with kernel 5.3.0-19-generic and the
problem is still here - so not fixed upstream. Will attempt to recompile
this kernel using branch from
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1826125/comments/91
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** Changed in: linux
Status: Incomplete => In Progress
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Title:
Dell XPS 13 9380 flickering (Whiskey Lake)
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Depends on which kernel we are talking about here.
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Title:
Dell XPS 13 9380 flickering (Whiskey Lake)
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Hi guys,
I confirm the patch Ville-syrjala-e created works well.
My setup is a DELL XPS 13 9380 with Xubuntu 19.04.
It was working well for a couple of weeks and then this morning when
I've powered on is started flickering.
This is really weird because I didn't upgrade or changed anything.
Howe
** Tags added: ubuntu-certified
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Title:
Dell XPS 13 9380 flickering (Whiskey Lake)
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Many thanks, you are right, I'll post there!
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Title:
Dell XPS 13 9380 flickering (Whiskey Lake)
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Hi Thomas, that sounds very similar to what we are seeing over in bug
1827790.
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Title:
Dell XPS 13 9380 flickering (Whiskey Lake)
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Hello, I would like to note that I think that I also have something
related to this bug - although with the normal 1920x1024 panel (on XPS
13 9380) with a fresh Ubuntu 19.04 install (so kernel 5+) - I did not
test the OEM Ubuntu 18.04 LTS.
The screen "flickers" from time to time (perhaps linked to
** Changed in: linux
Status: Confirmed => Incomplete
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Dell XPS 13 9380 flickering (Whiskey Lake)
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** Changed in: linux
Status: Incomplete => Confirmed
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Dell XPS 13 9380 flickering (Whiskey Lake)
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** Changed in: linux
Status: In Progress => Incomplete
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** Changed in: linux
Status: Incomplete => In Progress
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Dell XPS 13 9380 flickering (Whiskey Lake)
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Ok @Paulo,
unfortunately I do not speak English
and I do not understand it well
I am also not a linux expert.
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Title:
Dell XPS 13 9380 flickeri
I attach dmesg output after updating the kernel to 5.1.4
** Attachment added: "dmesg_5.1.4.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1826125/+attachment/5266024/+files/dmesg_5.1.4.txt
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@agiani ville explained it in #72, #73 and #74.
I haven't managed to try the patch Ville provided as I need to do a full kernel
build and haven't had the time to look into it yet.
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https:
@Timo,
you're right, with 5.1.4 it doesn't work.
Can't understand what's different in 5.0.2 that makes it work?
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Title:
Dell XPS 13 9380 flickeri
@Timo,
I can try to install the 5.1.4 version present in the PclinuxOS repositories
and see what happens!
Why do you think that with versions later than 5.0.2 it doesn't work?
Why does it work properly with version 5.0.2?
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B
Do you have a kernel update for pclinuxos with 5.0.8 or newer? I bet
that's broken, as speculated on the fdo bug.
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Title:
Dell XPS 13 9380 flicke
@Paulo
I use PcLinuxOS without kernel options, you can try starting PcLinuxOS live USB
to see that it works without any parameters.
I attach dmesg PCLinuxOS output.
** Attachment added: "dmesg.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1826125/+attachment/5265908/+files/dmesg.t
@agiani, are you using in PCLinuxOS any kernel options?
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Dell XPS 13 9380 flickering (Whiskey Lake)
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Timo, forget about the kernel issue. I managed to get it to work. ESC
helped.
Let me reply in the proper thread...
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Title:
Dell XPS 13 9380 flic
it's not bricked, you should be able to get the grub menu by hitting esc
and which kernel are we talking about?
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Title:
Dell XPS 13 9380 flicker
Thanks Kai. I might have to do this through a ubuntu live installation
in a flash since my system is bricked. I am travelling at the moment
until Sunday so I might not be able to get to it until then. My
apologies for the slow response on this.
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Please change "GRUB_TIMEOUT=0" in /etc/default/grub to a positive
number, like "GRUB_TIMEOUT=2".
Then run `sudo update-grub`.
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Title:
Dell XPS 1
Hi,
is it possible to try the new kernel with the fix via ubuntu live usb
persistent?
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Title:
Dell XPS 13 9380 flickering (Whiskey Lake)
To m
I just attempted to boot this kernel but it literally bricks my system.
As soon as it tries to boot, the system restarts. Problem is that grub
UEFI doesn't give me a choice of kernel to boot, therefore I have no
idea how to proceed as the system keeps trying to boot a kernel that
restarts the syste
** Changed in: linux
Status: Confirmed => Incomplete
** Changed in: linux
Importance: Medium => Critical
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Title:
Dell XPS 13 9380 flic
hard to tell, but I know that changes in 5.0.6 (which the ubuntu kernel
in 19.04 basically has) likely did not regress this way
but you are free to test a mainline build of 5.0.2
https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.0.2/
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Interesting because it flickers with ubuntu and kernel 5.1.0 which is
more recent than 5.0.2. I am not an expert here, Timo, Kai, Tiffany, any
ideas of what PCLinuxOS might have to fix this?
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Sorry form my English :-D
Yes, I have the Dell with the 4k display.
I have try all linux distribution (Fedora, Suse, Mint, Sabayon, ecc.) and all
flickering!
PclinuxOS does not flickering.
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Interesting. @agiani, do you have the Dell with the 4K display?
>From your post I assume you tested ubuntu, saw the flickering and then
>reinstalled PCLinuxOS, which with 5.0.2 does not show flickering. Is this
>correct?
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Hello,
I have the same flickering problem, but I don't have it with PCLinuxOS running
kernel 5.0.2:
Linux localhost.localdomain 5.0.2-pclos1 #1 SMP Wed Mar 13 20:05:56 CDT
2019 x86_64 x86_64 x86_64 GNU/Linux
Hope it helps.
Regards.
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Would you mind testing an older oem kernel from bionic? Install 'linux-
image-4.15.0-1034-oem' and remember to select it from the boot menu.
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Title
What do you mean by hardware dispatches?
I contacted dell support. They were utterly useless as soon as I told them I am
using the pre-installed ubuntu system. They have close to zero-knowledge when
something comes up Linux related. They basically keep forwarding me to the dell
drivers page to u
"nomodeset" is just a way to check if the panel is intact. It disables
Intel graphics driver, so you'll lose all graphics acceleration by doing
that.
It'll also drastically increase the power consumption of your laptop.
Let's wait for Intel graphics maintainer's reply.
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@Paulo Matos,
We contacted the manufacturer and got some feedback this might be
hardware dispatches.
Please consider reaching your local Dell support.
Thank you.
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Kai, `nomodeset` works!!! huh, what happened? It boots and all looks good.
If I use it on a daily basis, which side-effects will it have?
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Can you try "nomodeset" kernel parameter?
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Title:
Dell XPS 13 9380 flickering (Whiskey Lake)
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I should point out that I discussed with some other owners of this same
laptop and they are not seeing the same issue with a normal FullHD
display. It seems to be related to the new 4K display shipped with this
laptop.
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Titl
All basic tests passed. I attach Configuration shown by the checker. Let
me know if you need anything else.
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Dell XPS 13 9380 flickering
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Titl
Tiffany, apologies for the delay on this. I have been on holidays.
Running the tests now.
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Title:
Dell XPS 13 9380 flickering (Whiskey Lake)
To
Hi Paulo Matos,
Could you please help go through Dell Diagnostics tool by pressing F12
when booting.
We need hardware information & test result to triage and troubleshoot.
Thank you.
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h
Launchpad has imported 1 comments from the remote bug at
https://bugs.freedesktop.org/show_bug.cgi?id=110511.
If you reply to an imported comment from within Launchpad, your comment
will be sent to the remote bug automatically. Read more about
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** Also affects: linux via
https://bugs.freedesktop.org/show_bug.cgi?id=110511
Importance: Unknown
Status: Unknown
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Timo, opened upstream as suggested:
https://bugs.freedesktop.org/show_bug.cgi?id=110511
** Bug watch added: freedesktop.org Bugzilla #110511
https://bugs.freedesktop.org/show_bug.cgi?id=110511
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Timo, it seems I can install windows 10 on a usb flash for installation. Will
try that.
Ref:
https://www.howtogeek.com/244678/you-dont-need-a-product-key-to-install-and-use-windows-10/
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I am however betting this is not a hw bug due to the way the flickering changed
with the kernel upgrade. Compare the first video posted in this report and now:
https://photos.app.goo.gl/tpmTGWVJXpChoERz6
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