Public bug reported:
lsb_release -rd
Description: Ubuntu 16.04.6 LTS
Release: 16.04
System is an HP Envy laptop (Envy 6)
The battery is new.
Expected behavior:
I expect the battery to charge when the power supply is plugged in.
Actual behavior:
When Ubuntu is running, the battery does not charge (active or suspended).
When the computer is shut down and plugged in, the battery charges (so, not a
hardware problem).
upower -i /org/freedesktop/UPower/devices/battery_BAT0
native-path: BAT0
vendor: 13-12
model: MO06062
serial: 18083
power supply: yes
updated: Sun 12 May 2019 02:53:56 PM EDT (3 seconds ago)
has history: yes
has statistics: yes
battery
present: yes
rechargeable: yes
state: fully-charged
warning-level: none
energy: 46.332 Wh
energy-empty: 0 Wh
energy-full: 46.332 Wh
energy-full-design: 46.332 Wh
energy-rate: 0 W
voltage: 12.438 V
percentage: 100%
capacity: 100%
technology: lithium-ion
icon-name: 'battery-full-charged-symbolic'
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: unity-control-center 15.04.0+16.04.20171130-0ubuntu1
ProcVersionSignature: Ubuntu 4.4.0-64.85-generic 4.4.44
Uname: Linux 4.4.0-64-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.18
Architecture: amd64
CurrentDesktop: Unity
Date: Sun May 12 14:47:59 2019
ExecutablePath: /usr/bin/unity-control-center
InstallationDate: Installed on 2017-02-17 (814 days ago)
InstallationMedia:
ProcEnviron:
PATH=(custom, no user)
SHELL=/bin/bash
LANG=en_US.UTF-8
LANGUAGE=en_US
XDG_RUNTIME_DIR=<set>
SourcePackage: unity-control-center
UpgradeStatus: No upgrade log present (probably fresh install)
** Affects: unity-control-center (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug xenial
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https://bugs.launchpad.net/bugs/1828741
Title:
Battery will not charge when Ubuntu is running. Battery charges only
when system is shut down.
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