Re: [Bug 1838919] Re: Slow and lost keyboard and mouse events

2020-08-07 Thread Brian Burch
Daniel I am Brian's wife, Jane I am devastated to let you know that Brian succumbed to his prostate cancer and died a few weeks ago Please let everyone know Thanks Jane Burch On 7/8/20 7:50 pm, Daniel van Vugt wrote: > Thank you for reporting this bug to Ubuntu. > Ubuntu 19.10 (eoan) reached

[Bug 1838919] Re: Slow and lost keyboard and mouse events

2020-08-07 Thread Daniel van Vugt
Thank you for reporting this bug to Ubuntu. Ubuntu 19.10 (eoan) reached end-of-life on July 17, 2020. See this document for currently supported Ubuntu releases: https://wiki.ubuntu.com/Releases We appreciate that this bug may be old and you might not be interested in discussing it any more. But

Re: [Bug 1838919] Re: Slow and lost keyboard and mouse events

2020-02-26 Thread Brian Burch
On 24/2/20 3:12 pm, Daniel van Vugt wrote: > Actually I should have just continued from comment #27. To do that > please run: > >mv ~/.local/share/gnome-shell/extensions ~/old-extensions Oops! I had already run the "dconf reset"! Never mind, I was not aware of having changed the settings fro

[Bug 1838919] Re: Slow and lost keyboard and mouse events

2020-02-23 Thread Daniel van Vugt
Also, if you have upgraded to 19.10 then please run this again to send us fresh system information: apport-collect 1838919 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1838919 Title: Slow and lo

[Bug 1838919] Re: Slow and lost keyboard and mouse events

2020-02-23 Thread Daniel van Vugt
Actually I should have just continued from comment #27. To do that please run: mv ~/.local/share/gnome-shell/extensions ~/old-extensions and then reboot. Any improvement? ** Changed in: gnome-shell (Ubuntu) Status: New => Incomplete ** Changed in: mutter (Ubuntu) Status: New =>

[Bug 1838919] Re: Slow and lost keyboard and mouse events

2020-02-23 Thread Daniel van Vugt
The conversation above is no longer fresh in my memory, but I can see a couple of problems worth mentioning: * The bug description at the top doesn't clearly describe the problem. If the issue is "Slow and lost keyboard and mouse events" then please explain how you experience that issue in more de

[Bug 1838919] Re: Slow and lost keyboard and mouse events

2020-02-23 Thread Daniel van Vugt
** Tags removed: disco ** Tags added: eoan ** Changed in: gnome-shell (Ubuntu) Status: Won't Fix => New ** Changed in: mutter (Ubuntu) Status: Won't Fix => New -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bug

[Bug 1838919] Re: Slow and lost keyboard and mouse events

2020-02-23 Thread Brian Burch
Sorry for the delay. The problem still exists under 19.10 desktop, but does not occur quite as often. However, it is slightly harder to escape from... I either need to wait 20+ seconds uselessly pressing keys I will have to subsequently delete, or tab to another command prompt, type something in ea

[Bug 1838919] Re: Slow and lost keyboard and mouse events

2020-01-24 Thread Daniel van Vugt
Thank you for reporting this bug to Ubuntu. Ubuntu 19.04 (disco) reached end-of-life on January 23, 2020. See this document for currently supported Ubuntu releases: https://wiki.ubuntu.com/Releases We appreciate that this bug may be old and you might not be interested in discussing it any more.

[Bug 1838919] Re: Slow and lost keyboard and mouse events

2019-10-23 Thread Daniel van Vugt
It sounds like the affected system is uniquely broken. The simple answer would be to do a backup and then wipe/reinstall it from scratch. The complex answer would be to check for gnome-shell extensions, uninstall any non-Ubuntu ones. And to remove the relevant gtk-2 libraries and see what else the

[Bug 1838919] Re: Slow and lost keyboard and mouse events

2019-10-23 Thread Brian Burch
I upgraded both my Ubuntu Desktop and UbuntuStudio systems to 19.10 Eoan (with gnome mostly at 3.34). The symptoms have not changed... my desktop still hangs, loses keyboard events, and the log fills with the GTK 2/3 conflict messages. Meanwhile my Studio system behaves perfectly! The log messages

[Bug 1838919] Re: Slow and lost keyboard and mouse events

2019-08-14 Thread Brian Burch
I didn't see any problems logging on with gnome on xorg, or starting the first terminal session. However, as soon as I started the second terminal, the GTK2/GTK3 error messages poured out. Opening a new tab on the same window does not generate the messages. This sounds like your gnome bug report

Re: [Bug 1838919] Re: Slow and lost keyboard and mouse events

2019-08-14 Thread Brian Burch
On 14/8/19 8:22 pm, Traumflug wrote: > Installed packages don't matter if their content isn't in use. It does > matter whether you run an X11 or a Wayland session. > > To switch between both, log out to get to the login screen. There is a > gears icon right above the password entry field, click on

[Bug 1838919] Re: Slow and lost keyboard and mouse events

2019-08-14 Thread Traumflug
Installed packages don't matter if their content isn't in use. It does matter whether you run an X11 or a Wayland session. To switch between both, log out to get to the login screen. There is a gears icon right above the password entry field, click on it. This should open a menu allowing to choose

[Bug 1838919] Re: Slow and lost keyboard and mouse events

2019-08-13 Thread Brian Burch
Thank you very much for your suggestion #21, Traumflug. I read the issue you quoted and to be honest, I was quite disappointed in the responses so far. The symptoms sound very similar to those I reported here. I compared the wayland packages on my desktop (slow or lost mouse and keyboard events) w

[Bug 1838919] Re: Slow and lost keyboard and mouse events

2019-08-11 Thread Traumflug
If you're running on Wayland it might be related to this: https://gitlab.gnome.org/GNOME/gnome-shell/issues/1510 It looks like a busy gnome-shell (or -extension) can eat mouse movement events, so it might eat keystrokes as well. Second way to reproduce the issue (for testing whether you experienc

[Bug 1838919] Re: Slow and lost keyboard and mouse events

2019-08-06 Thread Brian Burch
I had a bit of a brainwave this morning - or perhaps just awoke from my stupidity! I also have a laptop which runs ubuntu studio 19.04 amd64. At the moment, my desktop which is suffering has the 5.0.0-23-generic kernel. The laptop has the 5.0.0-21-lowlatency kernel, BUT does not have all these pro

[Bug 1838919] Re: Slow and lost keyboard and mouse events

2019-08-05 Thread Brian Burch
dpkg list next... ** Attachment added: "dpkg list" https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1838919/+attachment/5281101/+files/schizo-2019-08-06-allpackages-txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. htt

[Bug 1838919] Re: Slow and lost keyboard and mouse events

2019-08-05 Thread Brian Burch
Hi Daniel, thanks for not giving up! First, here is snap list:- Name Version Rev Tracking Publisher Notes core 16-2.39.3 7270 stablecanonical✓ core core18201907231074 stable

[Bug 1838919] Re: Slow and lost keyboard and mouse events

2019-08-05 Thread Brian Burch
top on 4 second intervals rotates the same 5 or 6 threads, so I set the interval to 20 seconds and copied the output to a file, which I have attached. I have also attached the dpkg list. ** Attachment added: "top interval 20 seconds" https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1

[Bug 1838919] Re: Slow and lost keyboard and mouse events

2019-08-05 Thread Daniel van Vugt
Please also run: dpkg -l > allpackages.txt and attach the file 'allpackages.txt'. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1838919 Title: Slow and lost keyboard and mouse events To manage

[Bug 1838919] Re: Slow and lost keyboard and mouse events

2019-08-05 Thread Daniel van Vugt
Just a couple of ideas: * Please run 'top' and tell us if any process is using high CPU while the problem occurs. * Please run 'snap list' and paste the output here. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launch

[Bug 1838919] Re: Slow and lost keyboard and mouse events

2019-08-05 Thread Brian Burch
What can I do to help you diagnose the problem further, Daniel? I think something changed recently, and that must have been an update. I do not believe I have installed any new packages that might have called for GTK2, so my guess is that it has been there since the clean 18.10 install and not bee

[Bug 1838919] Re: Slow and lost keyboard and mouse events

2019-08-05 Thread Daniel van Vugt
Thanks again. Life is rarely simple enough to reveal the cause of a shell bug in the log. If it was though, then the canberra errors are the only ones I think could be relevant. ** Changed in: gnome-shell (Ubuntu) Status: Incomplete => New ** Changed in: mutter (Ubuntu) Status: Inco

[Bug 1838919] Re: Slow and lost keyboard and mouse events

2019-08-05 Thread Brian Burch
Also, I will attach journalctl -xb log taken as soon as I booted the system and logged on this morning. It seems to me that as soon as systemd started the gnome terminal server unit, related error messages began to be generated. Chrome/chromium had not been started at the time - it was autostarted

[Bug 1838919] Re: Slow and lost keyboard and mouse events

2019-08-05 Thread Brian Burch
Thanks for explaining Daniel #5. You will see I ran the command again. However... It is interesting to see that even the apport-collect command from a new terminal session triggered the canberra error. brian@schizo:~$ apport-collect 1838919 (apport-gtk:21631): Gtk-WARNING **: 08:30:48.771: GTK+

[Bug 1838919] Re: Slow and lost keyboard and mouse events

2019-08-05 Thread Brian Burch
apport information ** Tags added: apport-collected ** Description changed: This was a fresh amd64 installation with 18.10 desktop, upgraded to 19.04 as soon as available. It has been getting worse over the last few weeks and is now so bad I can hardly type an email (or this bug report!)

[Bug 1838919] Re: Slow and lost keyboard and mouse events

2019-08-05 Thread Daniel van Vugt
Because this bug was reported against the wrong project (comment #1) it has the wrong attachments. To correct that please run: apport-collect 1838919 Thanks for using 'ubuntu-bug' already. That's just a standard response which was not entirely appropriate in this case. I know, Chrome/Chromium'

[Bug 1838919] Re: Slow and lost keyboard and mouse events

2019-08-05 Thread Brian Burch
Daniel post #2. That was exactly how I opened this bug report, so what exactly are you missing? Daniel post #3. I don't use Chromium, by preferred browser is stock vanilla Chrome from their own repository. I did not think Chrome was delivered as a snap - are you sure your comment is relevant? --

[Bug 1838919] Re: Slow and lost keyboard and mouse events

2019-08-05 Thread Daniel van Vugt
The GL errors appear to be from Chrome/Chromium. Not Gnome Shell at all. Although it does sound like they're related to snaps too: https://wiki.ubuntu.com/DesktopTeam/GNOMESnapStartup ** Also affects: mutter (Ubuntu) Importance: Undecided Status: New ** Changed in: mutter (Ubuntu)

[Bug 1838919] Re: Slow and lost keyboard and mouse events

2019-08-05 Thread Daniel van Vugt
Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command only once, as it will automatically gather debugging information, in a terminal: apport-collect 1838919 When reporting bugs in the future please use apport by using 'ubuntu- bu

[Bug 1838919] Re: Slow and lost keyboard and mouse events

2019-08-04 Thread Olivier Tilloy
** Package changed: gnome-software (Ubuntu) => gnome-shell (Ubuntu) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1838919 Title: Slow and lost keyboard and mouse events To manage notifications abou