Public bug reported: Hi, I’ve tried to add an account from an Office account. The default suggestion from Thunderbird is to use Owl, a paid add-on, which is probably the best solution for non-technical users. I however am a technical user and don’t mind just setting what I’m being asked to do here: https://www.imperial.ac.uk/admin-services/ict/self-service/connect-communicate/email/use/thunderbird/ After all the setting done, I just click on the button “Done”.
What I expected: Thunderbird closing the setting window and adding the account. What I got: Thunderbird not closing the setting window, but greying all its buttons but “Cancel”. After waiting some time, still the same. I eventually clicked on “Cancel”. The account was not added, but the new SMTP was added. It seems that the addition the new account stopped in the middle of the process, and that Thunderbird did not catch the error or whatever happened. Regards, Martin. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: thunderbird 1:60.8.0+build1-0ubuntu0.18.04.1 ProcVersionSignature: Ubuntu 4.15.0-1057.66-oem 4.15.18 Uname: Linux 4.15.0-1057-oem x86_64 AddonCompatCheckDisabled: False ApportVersion: 2.20.9-0ubuntu7.7 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: martin 2009 F.... pulseaudio BuildID: 20190705191649 Channel: Unavailable CurrentDesktop: ubuntu:GNOME Date: Sat Oct 5 12:00:38 2019 DistributionChannelDescriptor: # This is the distribution channel descriptor for the OEM CDs # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-bionic-amd64-20180608-47+berlinetta-cfl-r+X77 Extensions: extensions.sqlite corrupt or missing ForcedLayersAccel: False IfupdownConfig: # interfaces(5) file used by ifup(8) and ifdown(8) auto lo iface lo inet loopback IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite) InstallationDate: Installed on 2019-08-28 (37 days ago) InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20180608-09:38 IpRoute: default via 192.168.1.1 dev wlp59s0 proto dhcp metric 600 169.254.0.0/16 dev wlp59s0 scope link metric 1000 192.168.1.0/24 dev wlp59s0 proto kernel scope link src 192.168.1.6 metric 600 Locales: extensions.sqlite corrupt or missing PrefSources: prefs.js ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_GB.UTF-8 SHELL=/bin/bash Profiles: Profile0 (Default) - LastVersion=60.8.0/20190705191649 (In use) RunningIncompatibleAddons: False SourcePackage: thunderbird Themes: extensions.sqlite corrupt or missing UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/23/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.2.3 dmi.board.name: 07C17G dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.2.3:bd07/23/2019:svnDellInc.:pnPrecision5540:pvr:rvnDellInc.:rn07C17G:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: Precision dmi.product.name: Precision 5540 dmi.sys.vendor: Dell Inc. ** Affects: thunderbird (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug bionic -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1846877 Title: Thunderbird provides no way to interact with the interface after adding an account. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1846877/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
