Status changed to 'Confirmed' because the bug affects multiple users.
** Changed in: rtl8821ce (Ubuntu)
Status: New => Confirmed
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Title:
In ubuntu 22.04 the Wi-Fi worked but not the bluetooth so I installed the
rtl8821ce-dkms driver through apt and when rebooting the system the Wi-Fi did
not work.
HP 15-dw1073la
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** Changed in: rtl8821ce (Ubuntu)
Status: Expired => New
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Title:
Not work: "01:00.0 Network controller: Realtek Semiconductor Co., Ltd.
[Expired for rtl8821ce (Ubuntu) because there has been no activity for
60 days.]
** Changed in: rtl8821ce (Ubuntu)
Status: Incomplete => Expired
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** Changed in: rtl8821ce (Ubuntu)
Status: New => Incomplete
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Title:
Not work: "01:00.0 Network controller: Realtek Semiconductor Co.,
It scares me ):
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Title:
Not work: "01:00.0 Network controller: Realtek Semiconductor Co., Ltd.
RTL8821CE 802.11ac PCIe Wireless Network
I suspect you have somehow missed the key enrollment step, as show in
https://bugs.launchpad.net/ubuntu/+source/rtl8821ce/+bug/1847283/+attachment/5295739/+files/photo_2019-10-09_12-40-35.jpg
Can you turn on secure boot again, then run:
sudo mokutil --import /var/lib/shim-signed/mok/MOK.der
> Do you have /var/lib/shim-signed/mok/ and if so what's inside?
$ ls -lihsa /var/lib/shim-signed/mok/
total 12K
2002220 drwxr-xr-x 1 root root 38 mar 1 2019 .
2002210 drwxr-xr-x 1 root root 50 oct 9 15:32 ..
4531929 4,0K -rw-r--r-- 1 root root 927 mar 1 2019 MOK.der
4531928
> Do you have /var/lib/shim-signed/mok/ and if so what's inside?
$ ls /var/lib/shim-signed/mok/
MOK.der MOK.priv
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Title:
Not work: "01:00.0
Do you have /var/lib/shim-signed/mok/ and if so what's inside?
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Title:
Not work: "01:00.0 Network controller: Realtek Semiconductor Co., Ltd.
> How did you install this DKMS package?
1° Open 'synaptic'
2° Click 'Settings'
3° Click 'Repositories'
4° Click 'Additional Drivers'
5° Click 'Using DKMS source...'
A window did not appear requesting data as in its previous photos.
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** Attachment added: "MOK enrollment after reboot"
https://bugs.launchpad.net/ubuntu/+source/rtl8821ce/+bug/1847283/+attachment/5295739/+files/photo_2019-10-09_12-40-35.jpg
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** Attachment added: "prompt when installing dkms package"
https://bugs.launchpad.net/ubuntu/+source/rtl8821ce/+bug/1847283/+attachment/5295737/+files/photo_2019-10-09_12-41-51.jpg
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** Attachment added: "prompt for MOK password"
https://bugs.launchpad.net/ubuntu/+source/rtl8821ce/+bug/1847283/+attachment/5295738/+files/photo_2019-10-09_12-40-32.jpg
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You don't need to do anything to trigger the key generation and
enrollment, everything should be automatic and you will be prompted for
what to do when the DKMS package is installed.
I am going to attach some photos for you to see what should happen.
How did you install this DKMS package?
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What commands should I do?
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Title:
Not work: "01:00.0 Network controller: Realtek Semiconductor Co., Ltd.
RTL8821CE 802.11ac PCIe Wireless
When installing DKMS, Ubuntu prompt you that it will be creating a new
Machine-Owner key for you, and the key will be enrolled in your next
reboot. Do you see that happen when you install the dkms package?
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Disable 'secure boot':
Working with module rtl8821ce load.
** Attachment added: "dmesg.txt"
https://bugs.launchpad.net/ubuntu/+source/rtl8821ce/+bug/1847283/+attachment/5295494/+files/dmesg.txt
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Disable 'secure boot':
Working with module rtl8821ce load.
** Attachment added: "lsmod.txt"
https://bugs.launchpad.net/ubuntu/+source/rtl8821ce/+bug/1847283/+attachment/5295491/+files/lsmod.txt
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> Does the module load after disabling secure boot?
Yes!
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Title:
Not work: "01:00.0 Network controller: Realtek Semiconductor Co., Ltd.
[3.449444] kernel: Lockdown: systemd-udevd: Loading of module with
unavailable key is restricted; see man kernel_lockdown.7
Does the module load after disabling secure boot?
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** Attachment added: "dkms_status.txt"
https://bugs.launchpad.net/ubuntu/+source/rtl8821ce/+bug/1847283/+attachment/5295476/+files/dkms_status.txt
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** Attachment added: "dmesg.txt"
https://bugs.launchpad.net/ubuntu/+source/rtl8821ce/+bug/1847283/+attachment/5295475/+files/dmesg.txt
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Title:
Hi,
>From lsmod, the rtl8821ce module is not loaded.
Please attach these logs to this bug:
1. /var/log/dmesg
2. output of 'dkms status'
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Title:
I don't know if the module is really loaded. I attach the output of
'lsmod'.
** Attachment added: "lsmod.txt"
https://bugs.launchpad.net/ubuntu/+source/rtl8821ce/+bug/1847283/+attachment/5295465/+files/lsmod.txt
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