Public bug reported:

After upgrading from 19.04 to 19.10, custom keyboard shortcuts in Unity
stop working. I have Super-X bound to "gnome-terminal --maximize",
Super-F bound to "firefox" and Super-T bound to "thunderbird". All
worked before the upgrade, but none do now. Changing the custom
shortcuts to other key combinations, such as Alt-D, does not help.
Default shortcuts, such as Ctrl-Alt-T for terminal work correctly.

Reporting this for the "unity" package as I don't know which package
handles the keyboard shortcuts. Feel free to re-assign to the correct
package.

ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: unity 7.5.0+19.10.20190924-0ubuntu1
ProcVersionSignature: Ubuntu 5.3.0-17.18-generic 5.3.1
Uname: Linux 5.3.0-17-generic x86_64
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
.tmp.unity_support_test.0:
 
ApportVersion: 2.20.11-0ubuntu8
Architecture: amd64
CompizPlugins: No value set for 
`/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity:Unity7:ubuntu
Date: Thu Oct 10 22:32:06 2019
DistUpgraded: 2019-10-04 12:01:19,205 DEBUG Running PostInstallScript: 
'./xorg_fix_proprietary.py'
DistroCodename: eoan
DistroVariant: ubuntu
DkmsStatus:
 exfat, 2.2.0-2arter97-0~201910091437~ubuntu19.10.1, 5.3.0-13-generic, x86_64: 
installed
 exfat, 2.2.0-2arter97-0~201910091437~ubuntu19.10.1, 5.3.0-17-generic, x86_64: 
installed
GraphicsCard:
 Intel Corporation HD Graphics 620 [8086:5916] (rev 02) (prog-if 00 [VGA 
controller])
   Subsystem: Lenovo HD Graphics 620 [17aa:224b]
InstallationDate: Installed on 2017-08-16 (785 days ago)
InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
MachineType: LENOVO 20HFCTO1WW
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-17-generic 
root=UUID=c023de63-612b-4367-874e-b3c987874f56 ro quiet splash vt.handoff=7
SourcePackage: unity
UpgradeStatus: Upgraded to eoan on 2019-10-04 (6 days ago)
dmi.bios.date: 07/19/2019
dmi.bios.vendor: LENOVO
dmi.bios.version: N1WET55W (1.34 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20HFCTO1WW
dmi.board.vendor: LENOVO
dmi.board.version: Not Defined
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: None
dmi.modalias: 
dmi:bvnLENOVO:bvrN1WET55W(1.34):bd07/19/2019:svnLENOVO:pn20HFCTO1WW:pvrThinkPadT470s:rvnLENOVO:rn20HFCTO1WW:rvrNotDefined:cvnLENOVO:ct10:cvrNone:
dmi.product.family: ThinkPad T470s
dmi.product.name: 20HFCTO1WW
dmi.product.sku: LENOVO_MT_20HF_BU_Think_FM_ThinkPad T470s
dmi.product.version: ThinkPad T470s
dmi.sys.vendor: LENOVO
version.compiz: compiz 1:0.9.14.0+19.10.20190918-0ubuntu1
version.libdrm2: libdrm2 2.4.99-1ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 19.2.0-1ubuntu2
version.libgl1-mesa-glx: libgl1-mesa-glx 19.2.0-1ubuntu2
version.xserver-xorg-core: xserver-xorg-core 2:1.20.5+git20191008-0ubuntu1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
version.xserver-xorg-video-intel: xserver-xorg-video-intel 
2:2.99.917+git20190815-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
xserver.bootTime: Tue Oct 10 16:17:44 2017
xserver.configfile: default
xserver.errors:
 Failed to load module "fbdev" (module does not exist, 0)
 Failed to load module "vesa" (module does not exist, 0)
 Failed to load module "fbdev" (module does not exist, 0)
 Failed to load module "vesa" (module does not exist, 0)
xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.19.3-1ubuntu1.1
xserver.video_driver: modeset

** Affects: unity (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug compiz-0.9 eoan third-party-packages ubuntu

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https://bugs.launchpad.net/bugs/1847704

Title:
  On upgrade to 19.10, Unity custom keyboard shortcuts stop working

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