[Expired for linux (Ubuntu) because there has been no activity for 60
days.]
** Changed in: linux (Ubuntu)
Status: Incomplete => Expired
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https://bugs.launchpad.net/bugs/1852067
Hello @Hui Wang,
I have created a alsa-info.sh when the sound is working normally.I have
attached both links for working sound and not working sound cases. Please take
a look at it. May be you could get some idea from it?
Sound Not working from internal speakers.
@Prajwal,
We could not find that machine to debug, since this issue happens
randomly, we have no idea what introduces this issue.
Could you try the latest mainline kernel to see if it works or not
(https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.8-rc4/), if it still
could not work, it is
** Package changed: alsa-driver (Ubuntu) => linux (Ubuntu)
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Title:
[HP ZBook Studio G5, Conexant Generic, Speaker, Internal] No sound
from
Hello, I am having the same issues in my hp envy y013cl laptop.I tried
the above steps but could not get the audio from speakers working.Please
help me fix this issue.Will provide all the necessary logs.
Aplay-l
List of PLAYBACK Hardware Devices
card 0: PCH [HDA Intel PCH], device 0:
Yes, the speakers behaves perfectly now. Thank you.
When auto-mute is enabled and I disconnect the headphones shouldn't the
global system volume be muted?
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Please do a test.
Boot with the regular kernel (5.0.0-35-generic), make sure the speakers
can work after booting, then run:
amixer sset 'Auto-Mute Mode' 'Disabled'
After that plug a headphone and unplug the headphone, does the speaker
still work?
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** Attachment added: "alsa-info.txt.failed-built-in-speaker.txt"
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1852067/+attachment/5305009/+files/alsa-info.txt.failed-built-in-speaker.txt
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** Attachment added: "alsa-info.txt.success-internal-headphones"
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1852067/+attachment/5305010/+files/alsa-info.txt.success-internal-headphones
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I installed modified kernal:
5.0.0-34.36+conexant-codec-generic #codec SMP Tue Nov 12 22:40:14 CST 2019
x86_64 x86_64 x86_64 GNU/Linux
After system startup there is no sound from built-in speakers.
After connecting headphones sound works correctly in headphones.
After disconnecting headphones
I have some additional observations (on regular kernel: 5.0.0-35-generic
#38~18.04.1-Ubuntu SMP Mon Nov 11 09:16:10 UTC 2019 x86_64 x86_64 x86_64
GNU/Linux):
I also have a HP docking station which has its own separated built-in
DAC. When laptop is connected to this docking station I can choose
** Attachment added: "alsa-info.txt.still-failed-built-in-speakers"
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1852067/+attachment/5305011/+files/alsa-info.txt.still-failed-built-in-speakers
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To install the testing kernel:
sudo dpkg -i linux-modules-xxx.deb
sudo dpkg- i linux-image-xxx.deb
sudo dpkg -i linux-modules-extra-xxx.deb
reboot
To choose the kernel:
you could press ESC button during the grub (bootloader) stage, then there is a
menu you could choose the kernel.
After
Thank you Hui Wang for your quick answer.
Could you help me with install and then uninstall procedure?
I understand that I have to install all these kernel packages with "sudo dpkg
-i". But:
1. What is the order of installation of these packages?
2. After installation how can I switch from
following the #5, the testing kernel is at:
https://people.canonical.com/~hwang4/conexant-test/
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Title:
[HP ZBook Studio G5, Conexant Generic,
Please test this kernel, let us see if the kernel fixes the problem or
not.
If not, please upload a new alsa-info.txt.
thx.
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Title:
[HP ZBook
** Attachment added: "alsa-info.txt_speaker_fail"
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1852067/+attachment/5304484/+files/alsa-info.txt_speaker_fail
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Hi Hui Wang.
Thanks for your reply.
I'm attaching requested files.
** Attachment added: "alsa-info.txt_speaker_ok"
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1852067/+attachment/5304483/+files/alsa-info.txt_speaker_ok
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When the speaker can output sound, please generate an alsa-
info.txt_speaker_ok (by run alsa-info)
Then plug headphone and unplug the headphone.
Make sure the speaker can't output sound anymore, please generate an
alsa-info.txt_speaker_fail
Then upload both alsa-info.txt_speaker_ok and alsa-
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