[Bug 1852194] Re: The mouse does not work smoothly (shakes when moving, works with ping)

2019-12-05 Thread Daniel van Vugt
Please run these commands on the affected machine: dmesg > dmesg.txt lspci > lspci.txt lsusb > lsusb.txt And then attach all three resulting files to this bug. ** Package changed: bluez (Ubuntu) => linux (Ubuntu) ** Changed in: linux (Ubuntu) Status: New => Incomplete ** Summary c

[Bug 1852194] Re: The mouse does not work smoothly (shakes when moving, works with ping)

2019-11-12 Thread Chris Guiver
Bug reporting is about finding & fixing problems, thus preventing future users from hitting the same 'bug'. This bug report can be converted to a question (which is aimed at support). You can also find help with your problem in the support forum of your local Ubuntu community http://loco.ubuntu.co

[Bug 1852194] Re: The mouse does not work smoothly (shakes when moving, works with ping)

2019-11-12 Thread Petja
How I can solve this problem? Could you give me some advice? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1852194 Title: The mouse does not work smoothly (shakes when moving, works with ping) To m

[Bug 1852194] Re: The mouse does not work smoothly (shakes when moving, works with ping)

2019-11-12 Thread Chris Guiver
This [bug] is marked against the wrong package; original installation was 18.04.2 (now 18.04.3) so `ubuntu-release-upgrader` has NOT been used (no movement to 18.10 or higher). The upgrade was performed by `apt` or `apt-get` (package=apt), OR more likely correctly belongs to `bluez` (bluetooth too

[Bug 1852194] Re: The mouse does not work smoothly (shakes when moving, works with ping)

2019-11-12 Thread Petja
Sorry. Works with 'ping' it means bluetooth mouse works with some delay (not smoothly) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1852194 Title: The mouse does not work smoothly (shakes when movi

[Bug 1852194] Re: The mouse does not work smoothly (shakes when moving, works with ping)

2019-11-12 Thread Petja
apport information ** Tags added: apport-collected bionic dist-upgrade ** Description changed: After the upgrade is installed, the bluetooth does not work smoothly (shakes when moving, works with ping) 1) Ubuntu 18.04.3 LTS 2) --- 3) The bluetooth mouse should work as smoothly as be

[Bug 1852194] Re: The mouse does not work smoothly (shakes when moving, works with ping)

2019-11-12 Thread Chris Guiver
Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command only once, as it will automatically gather debugging information, in a terminal: apport-collect 1852194 When reporting bugs in the future please use apport by using 'ubuntu- bu