Public bug reported: $ lsb_release -rd Description: Ubuntu 14.04.6 LTS Release: 14.04
$ apt-cache policy ubuntu-advantage-tools ubuntu-advantage-tools: Installed: 19.6~ubuntu14.04.3 Candidate: 19.6~ubuntu14.04.3 Version table: *** 19.6~ubuntu14.04.3 500 500 http://archive.ubuntu.com/ubuntu trusty-updates/main amd64 Packages 100 /var/lib/dpkg/status $ sudo ua status SERVICE ENTITLED STATUS DESCRIPTION cc-eal yes n/a Common Criteria EAL2 Provisioning Packages cis-audit no — Center for Internet Security Audit Tools esm-infra yes enabled UA Infra: Extended Security Maintenance fips yes n/a NIST-certified FIPS modules fips-updates yes n/a Uncertified security updates to FIPS modules livepatch yes n/a Canonical Livepatch service Enable services with: ua enable <service> Account: (redacted) Subscription: (redacted) ======= Problem ======= $ sudo apt upgrade -y Reading package lists... Done Building dependency tree Reading state information... Done Calculating upgrade... Done The following packages will be upgraded: apport apport-gtk aspell bash bind9-host bzip2 cabextract cpio curl dbus dbus-x11 dnsutils e2fslibs e2fsprogs file initscripts krb5-locales libarchive13 libaspell15 libass4 libbind9-90 libbz2-1.0 libbz2-dev libc-bin libc-dev-bin libc6 libc6-dbg libc6-dev libc6-i386 libcomerr2 libcurl3 libcurl3-gnutls libdb5.3 libdb5.3-dev libdbus-1-3 libdns100 libexpat1 libexpat1-dev libfreetype6 libfreetype6-dev libglib2.0-0 libglib2.0-bin libglib2.0-data libglib2.0-dev libgme0 libgssapi-krb5-2 libisc95 libisccc90 libisccfg90 libk5crypto3 libkrb5-3 libkrb5support0 libldap-2.4-2 liblwres90 libmagic1 libmpg123-0 libnss3 libnss3-1d libnss3-nssdb libpcap0.8 libpython2.7 libpython2.7-minimal libpython2.7-stdlib libpython3.4 libpython3.4-dev libpython3.4-minimal libpython3.4-stdlib libsdl1.2debian libsmbclient libsoundtouch0 libsqlite3-0 libsqlite3-dev libss2 libwbclient0 libxslt1.1 multiarch-support ntp ntpdate patch python-samba python-urllib3 python-urllib3-whl python2.7 python2.7-minimal python3-apport python3-problem-report python3-urllib3 python3.4 python3.4-dev python3.4-minimal samba-common samba-common-bin samba-libs screen smbclient sqlite3 sudo sysv-rc sysvinit-utils tzdata tzdata-java vivaldi-stable wpasupplicant xsltproc 104 upgraded, 0 newly installed, 0 to remove and 0 not upgraded. Need to get 68.6 MB/133 MB of archives. After this operation, 5,832 kB of additional disk space will be used. Err:1 https://esm.ubuntu.com/ubuntu trusty-infra-security/main amd64 bash amd64 4.3-7ubuntu1.8+esm1 401 Unauthorized Err:2 https://esm.ubuntu.com/ubuntu trusty-infra-security/main amd64 libc6-dbg amd64 2.19-0ubuntu6.15+esm1 401 Unauthorized Err:3 https://esm.ubuntu.com/ubuntu trusty-infra-security/main amd64 libc6-i386 amd64 2.19-0ubuntu6.15+esm1 401 Unauthorized Err:4 https://esm.ubuntu.com/ubuntu trusty-infra-security/main amd64 libc6-dev amd64 2.19-0ubuntu6.15+esm1 401 Unauthorized Err:5 https://esm.ubuntu.com/ubuntu trusty-infra-security/main amd64 libc-dev-bin amd64 2.19-0ubuntu6.15+esm1 401 Unauthorized Err:6 https://esm.ubuntu.com/ubuntu trusty-infra-security/main amd64 libc-bin amd64 2.19-0ubuntu6.15+esm1 401 Unauthorized Err:7 https://esm.ubuntu.com/ubuntu trusty-infra-security/main amd64 libc6 amd64 2.19-0ubuntu6.15+esm1 401 Unauthorized (truncated) =========== Expectation =========== According to https://wiki.ubuntu.com/UAclient the 'sudo apt upgrade' should go without a hitch. Why are the https credentials missing? ** Affects: ubuntu-advantage-tools (Ubuntu) Importance: Undecided Status: New ** Description changed: $ lsb_release -rd Description: Ubuntu 14.04.6 LTS Release: 14.04 $ apt-cache policy ubuntu-advantage-tools ubuntu-advantage-tools: - Installed: 19.6~ubuntu14.04.3 - Candidate: 19.6~ubuntu14.04.3 - Version table: - *** 19.6~ubuntu14.04.3 500 - 500 http://archive.ubuntu.com/ubuntu trusty-updates/main amd64 Packages - 100 /var/lib/dpkg/status + Installed: 19.6~ubuntu14.04.3 + Candidate: 19.6~ubuntu14.04.3 + Version table: + *** 19.6~ubuntu14.04.3 500 + 500 http://archive.ubuntu.com/ubuntu trusty-updates/main amd64 Packages + 100 /var/lib/dpkg/status $ sudo ua status SERVICE ENTITLED STATUS DESCRIPTION cc-eal yes n/a Common Criteria EAL2 Provisioning Packages cis-audit no — Center for Internet Security Audit Tools esm-infra yes enabled UA Infra: Extended Security Maintenance fips yes n/a NIST-certified FIPS modules fips-updates yes n/a Uncertified security updates to FIPS modules livepatch yes n/a Canonical Livepatch service Enable services with: ua enable <service> - Account: kfrdbs+ubu...@gmail.com - Subscription: kfrdbs+ubu...@gmail.com + Account: (redacted) + Subscription: (redacted) ======= Problem ======= $ sudo apt upgrade -y Reading package lists... Done - Building dependency tree + Building dependency tree Reading state information... Done Calculating upgrade... Done The following packages will be upgraded: - apport apport-gtk aspell bash bind9-host bzip2 cabextract cpio curl dbus dbus-x11 dnsutils e2fslibs e2fsprogs file initscripts krb5-locales - libarchive13 libaspell15 libass4 libbind9-90 libbz2-1.0 libbz2-dev libc-bin libc-dev-bin libc6 libc6-dbg libc6-dev libc6-i386 libcomerr2 libcurl3 - libcurl3-gnutls libdb5.3 libdb5.3-dev libdbus-1-3 libdns100 libexpat1 libexpat1-dev libfreetype6 libfreetype6-dev libglib2.0-0 libglib2.0-bin - libglib2.0-data libglib2.0-dev libgme0 libgssapi-krb5-2 libisc95 libisccc90 libisccfg90 libk5crypto3 libkrb5-3 libkrb5support0 libldap-2.4-2 - liblwres90 libmagic1 libmpg123-0 libnss3 libnss3-1d libnss3-nssdb libpcap0.8 libpython2.7 libpython2.7-minimal libpython2.7-stdlib libpython3.4 - libpython3.4-dev libpython3.4-minimal libpython3.4-stdlib libsdl1.2debian libsmbclient libsoundtouch0 libsqlite3-0 libsqlite3-dev libss2 - libwbclient0 libxslt1.1 multiarch-support ntp ntpdate patch python-samba python-urllib3 python-urllib3-whl python2.7 python2.7-minimal - python3-apport python3-problem-report python3-urllib3 python3.4 python3.4-dev python3.4-minimal samba-common samba-common-bin samba-libs screen - smbclient sqlite3 sudo sysv-rc sysvinit-utils tzdata tzdata-java vivaldi-stable wpasupplicant xsltproc + apport apport-gtk aspell bash bind9-host bzip2 cabextract cpio curl dbus dbus-x11 dnsutils e2fslibs e2fsprogs file initscripts krb5-locales + libarchive13 libaspell15 libass4 libbind9-90 libbz2-1.0 libbz2-dev libc-bin libc-dev-bin libc6 libc6-dbg libc6-dev libc6-i386 libcomerr2 libcurl3 + libcurl3-gnutls libdb5.3 libdb5.3-dev libdbus-1-3 libdns100 libexpat1 libexpat1-dev libfreetype6 libfreetype6-dev libglib2.0-0 libglib2.0-bin + libglib2.0-data libglib2.0-dev libgme0 libgssapi-krb5-2 libisc95 libisccc90 libisccfg90 libk5crypto3 libkrb5-3 libkrb5support0 libldap-2.4-2 + liblwres90 libmagic1 libmpg123-0 libnss3 libnss3-1d libnss3-nssdb libpcap0.8 libpython2.7 libpython2.7-minimal libpython2.7-stdlib libpython3.4 + libpython3.4-dev libpython3.4-minimal libpython3.4-stdlib libsdl1.2debian libsmbclient libsoundtouch0 libsqlite3-0 libsqlite3-dev libss2 + libwbclient0 libxslt1.1 multiarch-support ntp ntpdate patch python-samba python-urllib3 python-urllib3-whl python2.7 python2.7-minimal + python3-apport python3-problem-report python3-urllib3 python3.4 python3.4-dev python3.4-minimal samba-common samba-common-bin samba-libs screen + smbclient sqlite3 sudo sysv-rc sysvinit-utils tzdata tzdata-java vivaldi-stable wpasupplicant xsltproc 104 upgraded, 0 newly installed, 0 to remove and 0 not upgraded. Need to get 68.6 MB/133 MB of archives. After this operation, 5,832 kB of additional disk space will be used. - Err:1 https://esm.ubuntu.com/ubuntu trusty-infra-security/main amd64 bash amd64 4.3-7ubuntu1.8+esm1 - 401 Unauthorized + Err:1 https://esm.ubuntu.com/ubuntu trusty-infra-security/main amd64 bash amd64 4.3-7ubuntu1.8+esm1 + 401 Unauthorized Err:2 https://esm.ubuntu.com/ubuntu trusty-infra-security/main amd64 libc6-dbg amd64 2.19-0ubuntu6.15+esm1 - 401 Unauthorized + 401 Unauthorized Err:3 https://esm.ubuntu.com/ubuntu trusty-infra-security/main amd64 libc6-i386 amd64 2.19-0ubuntu6.15+esm1 - 401 Unauthorized + 401 Unauthorized Err:4 https://esm.ubuntu.com/ubuntu trusty-infra-security/main amd64 libc6-dev amd64 2.19-0ubuntu6.15+esm1 - 401 Unauthorized + 401 Unauthorized Err:5 https://esm.ubuntu.com/ubuntu trusty-infra-security/main amd64 libc-dev-bin amd64 2.19-0ubuntu6.15+esm1 - 401 Unauthorized + 401 Unauthorized Err:6 https://esm.ubuntu.com/ubuntu trusty-infra-security/main amd64 libc-bin amd64 2.19-0ubuntu6.15+esm1 - 401 Unauthorized + 401 Unauthorized Err:7 https://esm.ubuntu.com/ubuntu trusty-infra-security/main amd64 libc6 amd64 2.19-0ubuntu6.15+esm1 - 401 Unauthorized + 401 Unauthorized (truncated) =========== Expectation =========== According to https://wiki.ubuntu.com/UAclient the 'sudo apt upgrade' should go without a hitch. Why are the https credentials missing? ** Summary changed: - UA attached but 401 error when apt upgrade + UA attached but 401 error when apt upgrade for 14.04 esm-infra ** Summary changed: - UA attached but 401 error when apt upgrade for 14.04 esm-infra + UA enabled for 14.04 esm-infra but 401 error when apt upgrade -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1859318 Title: UA enabled for 14.04 esm-infra but 401 error when apt upgrade To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntu-advantage-tools/+bug/1859318/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
