Public bug reported: Issue present since reinstall of Ubuntu. Originally thought similar to (https://askubuntu.com/questions/789966/software-updates-crashes-and- will-not-open) but solutions did not work, even though terminal output (https://pastebin.com/FpD1MFC3) is highly similar.
I have tested using a new user and the issue remains. 1) Description: Ubuntu 19.10 Release: 19.10 Linux version 5.3.0-26-generic (buildd@lgw01-amd64-013) (gcc version 9.2.1 20191008 (Ubuntu 9.2.1-9ubuntu2)) 2) software-properties-gtk: Installed: 0.98.5 Candidate: 0.98.5 Version table: *** 0.98.5 500 500 http://gb.archive.ubuntu.com/ubuntu eoan/main amd64 Packages 500 http://gb.archive.ubuntu.com/ubuntu eoan/main i386 Packages 100 /var/lib/dpkg/status 3) Additional Drivers utility should launch when executing command "software-properties-gtk" with or without root. 4) Long error fight between dbus and python3. A note on attempted solutions. Reinstalling dbus/dbus-x11 and following the noted askubuntu thread did not help. ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: software-properties-gtk 0.98.5 ProcVersionSignature: Ubuntu 5.3.0-26.28-generic 5.3.13 Uname: Linux 5.3.0-26-generic x86_64 ApportVersion: 2.20.11-0ubuntu8.2 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Wed Jan 22 03:48:12 2020 InstallationDate: Installed on 2020-01-14 (8 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) PackageArchitecture: all ProcEnviron: LANGUAGE=en_GB:en PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_GB.UTF-8 SHELL=/bin/bash SourcePackage: software-properties UpgradeStatus: No upgrade log present (probably fresh install) ** Affects: software-properties (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug eoan ** Description changed: Issue present since reinstall of Ubuntu. Originally thought similar to (https://askubuntu.com/questions/789966/software-updates-crashes-and- will-not-open) but solutions did not work, even though terminal output (https://pastebin.com/FpD1MFC3) is highly similar. + + I have tested using a new user and the issue remains. 1) Description: Ubuntu 19.10 Release: 19.10 Linux version 5.3.0-26-generic (buildd@lgw01-amd64-013) (gcc version 9.2.1 20191008 (Ubuntu 9.2.1-9ubuntu2)) 2) software-properties-gtk: - Installed: 0.98.5 - Candidate: 0.98.5 - Version table: - *** 0.98.5 500 - 500 http://gb.archive.ubuntu.com/ubuntu eoan/main amd64 Packages - 500 http://gb.archive.ubuntu.com/ubuntu eoan/main i386 Packages - 100 /var/lib/dpkg/status + Installed: 0.98.5 + Candidate: 0.98.5 + Version table: + *** 0.98.5 500 + 500 http://gb.archive.ubuntu.com/ubuntu eoan/main amd64 Packages + 500 http://gb.archive.ubuntu.com/ubuntu eoan/main i386 Packages + 100 /var/lib/dpkg/status 3) - Additional Drivers utility should launch when executing command "software-properties-gtk" with or without root. + Additional Drivers utility should launch when executing command "software-properties-gtk" with or without root. 4) - Long error fight between dbus and python3. + Long error fight between dbus and python3. A note on attempted solutions. Reinstalling dbus/dbus-x11 and following the noted askubuntu thread did not help. ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: software-properties-gtk 0.98.5 ProcVersionSignature: Ubuntu 5.3.0-26.28-generic 5.3.13 Uname: Linux 5.3.0-26-generic x86_64 ApportVersion: 2.20.11-0ubuntu8.2 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Wed Jan 22 03:48:12 2020 InstallationDate: Installed on 2020-01-14 (8 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) PackageArchitecture: all ProcEnviron: - LANGUAGE=en_GB:en - PATH=(custom, no user) - XDG_RUNTIME_DIR=<set> - LANG=en_GB.UTF-8 - SHELL=/bin/bash + LANGUAGE=en_GB:en + PATH=(custom, no user) + XDG_RUNTIME_DIR=<set> + LANG=en_GB.UTF-8 + SHELL=/bin/bash SourcePackage: software-properties UpgradeStatus: No upgrade log present (probably fresh install) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1860504 Title: software-properties-gtk fails to launch via "Additional Drivers" or via terminal To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/software-properties/+bug/1860504/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
