** Description changed:
- Hello, I had problems with subiquity in the focal live server install
- image. I tried to use 'ubuntu-bug subiquity' to report the bug, but
- ubuntu-bug apparently cannot file bug reports against snaps.
+ [Impact]
+ Users of Ubuntu 20.04 are not able to easily report
** Changed in: apport (Ubuntu Focal)
Assignee: (unassigned) => Lukas Märdian (slyon)
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Title:
ubuntu-bug doesn't know how to file bugs
This bug was fixed in the package apport - 2.20.11-0ubuntu40
---
apport (2.20.11-0ubuntu40) groovy; urgency=medium
* Build-depend on python3-requests-unixsocket.
-- Brian Murray Wed, 10 Jun 2020 12:30:43 -0700
** Changed in: apport (Ubuntu)
Status: Triaged => Fix
** Branch linked: lp:~ubuntu-core-dev/ubuntu/groovy/apport/ubuntu
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Title:
ubuntu-bug doesn't know how to file bugs against snaps
To manage
** Branch linked: lp:~slyon/apport/apport-snap-handling
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Title:
ubuntu-bug doesn't know how to file bugs against snaps
To manage notifications
My Merge Proposal can be found here:
https://code.launchpad.net/~slyon/apport/apport/+merge/385120
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Title:
ubuntu-bug doesn't know how to file
** Branch linked: lp:~slyon/apport/apport
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Title:
ubuntu-bug doesn't know how to file bugs against snaps
To manage notifications about this bug
** Changed in: apport (Ubuntu)
Assignee: (unassigned) => Lukas Märdian (slyon)
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Title:
ubuntu-bug doesn't know how to file bugs against
** Tags removed: champagne
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Title:
ubuntu-bug doesn't know how to file bugs against snaps
To manage notifications about this bug go to:
** Also affects: apport (Ubuntu Focal)
Importance: Undecided
Status: Triaged
** Changed in: apport (Ubuntu Focal)
Milestone: None => ubuntu-20.04.1
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Based on the latest comments, "incomplete" is wrong, we have enough
information here for apport to start using the contact field.
** Changed in: apport (Ubuntu)
Status: Incomplete => Triaged
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I encountered this when trying to report a bug in the snap-store, which
as far as I can tell is the new default package manager. It looks pretty
silly to see Apport disclaiming responsibility for the package manager.
It knows the snap is published by "canonical". Maybe everything
published by
** Tags added: id-5e73c372136ba285edff6d4d
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Title:
ubuntu-bug doesn't know how to file bugs against snaps
To manage notifications about this
So, in addition to the contact: field on all seeded snaps / canonical
snaps.
Re: installers
We generally do have special cases in ubuntu-bug for "debian-installer",
"ubiquity", and "subiquity", as anybody should be able file bug reports against
"installation". Whether or not, they are
** Changed in: snapd
Status: New => Triaged
** Changed in: snapd
Importance: Undecided => Medium
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Title:
ubuntu-bug doesn't know how
aha, so:
$ snap info --verbose git-ubuntu | grep contact
contact: https://bugs.launchpad.net/usd-importer/+filebug
I wonder, if we can improve apport to actually upload / start filing a
bug report on launchpad, if it points to a launchpad +filebug url?
Can we enforce for contact to be set to
I think it's worth mentioning that 'ubuntu-bug git-ubuntu' does present
a dialog telling you that "it is about a snap published by canonical.
Contact them via https://bugs.launchpad.net/usd-importer/+filebug for
help". So apport does try to point you in the right direction.
You can see this code
So, snaps in the snapstore can declare a contact url, where one can file
bug reports.
I don't see these to be exposed on the system, but maybe I don't know
the localhost APIs for that.
I do wonder if there can be some standartesation done, for example, if
the contact url is +filebug on a
Status changed to 'Confirmed' because the bug affects multiple users.
** Changed in: apport (Ubuntu)
Status: New => Confirmed
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