Public bug reported: when using headset audio is inaudible going to settings and putting balance to left or right works kinda like an audio slider with mute at the center and left/right as max for both ears (meaning regular balance functionality does not work) resets to center(mute) whenever plug or unplug regular system volume still works as expected
ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.3.0-40.32-generic 5.3.18 Uname: Linux 5.3.0-40-generic x86_64 ApportVersion: 2.20.11-0ubuntu8.4 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: vin 2991 F.... pulseaudio /dev/snd/pcmC0D0c: vin 2991 F...m pulseaudio /dev/snd/pcmC0D0p: vin 2991 F...m pulseaudio CurrentDesktop: ubuntu:GNOME Date: Thu Feb 27 16:39:32 2020 InstallationDate: Installed on 2019-04-19 (314 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_Jack: Black Headphone Out, Front Symptom_PulseAudioLog: fev 27 15:16:09 vin-Aspire-VX5-591G dbus-daemon[1258]: [system] Activating via systemd: service name='org.freedesktop.RealtimeKit1' unit='rtkit-daemon.service' requested by ':1.42' (uid=1001 pid=1542 comm="/usr/bin/pulseaudio --daemonize=no " label="unconfined") Symptom_Type: Volume slider, or mixer problems Title: [Aspire VX5-591G, Realtek ALC255, Black Headphone Out, Front] volume slider problem UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/07/2017 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.06 dmi.board.asset.tag: Type2 - Board Serial Number dmi.board.name: Wish_KLS dmi.board.vendor: KBL dmi.board.version: V1.06 dmi.chassis.type: 10 dmi.chassis.vendor: Acer dmi.chassis.version: V1.06 dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.06:bd07/07/2017:svnAcer:pnAspireVX5-591G:pvrV1.06:rvnKBL:rnWish_KLS:rvrV1.06:cvnAcer:ct10:cvrV1.06: dmi.product.family: Aspire VX 15 dmi.product.name: Aspire VX5-591G dmi.product.sku: 0000000000000000 dmi.product.version: V1.06 dmi.sys.vendor: Acer ** Affects: ubuntu Importance: Undecided Status: New ** Tags: amd64 apport-bug eoan -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1865079 Title: balance slider mutes sound on midle and left or rigth make loud for both ears To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+bug/1865079/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs