Public bug reported: Hello!
I recently install recent version of windows on separate partition and got garbaged sound on booth OS! My old version of windows was 1803 and everying was ok, I updated to 1909 and it got broken sound. Probably due to some firmware / configs / updates on sound chip. I let Windows to update drivers and notice my sound card driver got replaced by realtek drivers and sound got fixed on windows! But linux still not working propertly! also-info.sh shows two devices: http://alsa-project.org/db/?f=6d80e374011ccba05d32c8a6e6bde57316cbf06d This how it was on booth Linux and Windows 1810 before update. Windows also used to show two devices "AMD High Definition Audio Device", "High Definition Audio Device". Something tells me alsa detect cards correctly. But now, something changed and alsa need to update configs... Now Windows shows two devices: "AMD High Definition Audio Device" and second "Realtek(R) Audio". AMD High Definition Audio Device/10.0.1.10/HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100& REV_1007\5&14BACE15&0&0001 Realtek Semiconductor Corp./6.0.8757.1/HDAUDIO\FUNC_01&VEN_10EC&DEV_0294&SUBSYS_10431B11& REV_1000\5&7195807&0&0001 AMD Audio CoProcessor/1.16.0.86/PCI\VEN_1022&DEV_15E2&SUBSYS_15E21022&REV_00\4&280 56CF2&0&0541 As you can see from new windows drivers it detects two devices 1002:AA01 and 10ec:0294, but alsa keep detecting 1002:15de and 1022:15e3 On Ubuntu machine sound still completely garbaged and sounds like broken speakers. My headphones makes even stranger sounds. Not sure what to do. I found several links about this issue here: https://github.com/torvalds/linux/commit/60083f9e94b2f28047d71ed778adf89357c1a8fb https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1850439 https://askubuntu.com/questions/1175095/asus-zenbook-ux534f-no-sound- from-speakers-headphones/1186977 Windows 1909 without updates shows those id's: AMD High Definition Audio Device/10.0.1.10/HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100& REV_1007\5&14BACE15&0&0001 High Definition Audio Device/10.0.18362.356/HDAUDIO\FUNC_01&VEN_10EC&DEV_0294&SUBSYS_10431B11& REV_1000\5&7195807&0&0001 Windows 1803 without updates (old external installation, I still can boot here, and confirming those drivers produce exactly same sound issues like on linux): AMD High Definition Audio Device/10.0.1.6/HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100& REV_1007\5&14BACE15&0&0001 High Definition Audio Device/10.0.17134.1006/HDAUDIO\FUNC_01&VEN_10EC&DEV_0294&SUBSYS_10431B11& REV_1000\5&7195807&0&0001 AMD Audio CoProcessor/1.17.0.94/PCI\VEN_1022&DEV_15E2&SUBSYS_15E21022&REV_00\4&280 56CF2&0&0541 Also, this sound card requires few addtitional actions to perform from here: https://wiki.archlinux.org/index.php/ASUS_Zenbook_UX390 ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: linux-image-5.4.0-26-generic 5.4.0-26.30 ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30 Uname: Linux 5.4.0-26-generic x86_64 ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: axet 1433 F.... pulseaudio /dev/snd/controlC0: axet 1433 F.... pulseaudio CasperMD5CheckResult: skip Date: Sat May 2 16:25:01 2020 MachineType: ASUSTeK COMPUTER INC. ZenBook UX431DA_UM431DA ProcEnviron: LANGUAGE=en_US TERM=xterm-256color PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 amdgpudrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-26-generic root=/dev/mapper/vg0-root ro acpi_enforce_resources=lax PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-5.4.0-26-generic N/A linux-backports-modules-5.4.0-26-generic N/A linux-firmware 1.187 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 09/11/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX431DA.301 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX431DA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX431DA.301:bd09/11/2019:svnASUSTeKCOMPUTERINC.:pnZenBookUX431DA_UM431DA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX431DA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook dmi.product.name: ZenBook UX431DA_UM431DA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. ** Affects: linux (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug focal -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1876459 Title: windows 1909 drivers update breaks ALC294 sound To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1876459/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
